Outdoor pool, pool umbrellas, pool loungers

Reviews of Le Palais Paysan

5 out of 5
Le Palais Paysan
Douar Akrich - Km 20, Route d'Amizmiz, Tameslouht

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Le Palais Paysan on 2 Aug 2023
Dear Dilan,Thank you so much for the 5-star review ! We are thrilled to hear that you enjoyed your stay at Le Palais Paysan and appreciate your feedback. We are looking forward to welcoming you back.Kind regards,

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Le Palais Paysan on 11 Jul 2023
Dear Chelsea, Thank you for your encouraging rating. We are very glad you appreciated your stay at Le Palais Paysan.We are looking forward to welcoming you again.Warm regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful the only thing that wasn’t amazing, was the staff are not very observant. So if you wanted a drink or something to eat, you had to go up to them, because they were either out of sight or not very productive. But the views are breathtaking and the food is good, but as the menu is quite limited, I think 4 days max is enough. The breakfast for me lacked variety and got a bit boring. There is a farm and horse riding. But i would stay at this place if you are looking for something romantic and dont want to venture out as it is far from everything else. The hammam was very good, massage was ok. Reasonable prices.
Stayed 4 nights in Apr 2019
Response from Mustapha Amalik on 29 Apr 2019
Dear guest, Thank you for taking the time to share your comment. We are also pleased youenjoed your stay. we will take note of your comments about the service and work on it. Looking forward to welcoming you again, All the best Your team from Le Palais Paysan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Service
The service was fantastic. They went out of their way to make our vacation as comfortable as possible.
Stayed 6 nights in Oct 2018
Response from Mustapha Amalik Hotel Manager on 29 Apr 2019
Dear guest, Thank you so much for taking the time to share your comment. we are so delighted you enjoyed your stay with us. Looking forward to welcoming you again, All the best Your team from Le Palais Paysan

10/10 Excellent

Beth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positives: -outstanding architectural design -stunning landscaped gardens -the best view we’ve ever experienced from a hotel, especially the pool view -gorgeous pool area and pool side bar service -Extremely professional and highly attentive staff -free bike hire and brilliant, safe cycling route with outstanding views -very good breakfast -Room/ hotel grounds very good value for money! -Huge guest room(gorgeous smells, too) -lovely warm, powerful shower -large extremely comfortable bed with high quality bedding -spotlessly clean and superb cleaning staff -good wine and reasonably priced -lovely nibbles (olives/almonds) before meals -thyme hedges - loved these! -well designed spa -friendly/smiley and approachable manager Negatives: -lack of reading material in English eg design magazines -expensive food -lack of choice on the menu and lack of snack options (basically we would have preferred more informal dining options) -lack of casual seating areas; the dining/relaxation areas were rather formal and lacked coziness -no slippers in the room and it was quite cold on the feet -lack of comfortable seating on the guest room terrace - the stools were too uncomfortable to sit and read a book -no facilities for making hot drinks in the room -no conditioner in room Top tip: Maybe consider selling blankets/cushions in the room in the shop as they were beautiful Do you reuse the plastic pots containing shower gel and shampoo? If not, we would have preferred reusabl
Stayed 3 nights in Oct 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort outside the the craziness of the city
Amazing resort in the middle of nowhere. Getting there was the only challenge. You do have to go through a small village. So hire a car so you don’t have to deal with it. Once on the property it was simply amazing. Words can’t describe how wonderful this place was. Only 16 rooms and we only ever saw 3 other couples. If you want a relaxing place to unwind and disconnect it is the place for you.
Stayed 3 nights in Aug 2018

10/10 Excellent

Syed, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel just outside of Marrakech
My wife and son and I loved our stay here because the entire staff is so incredibly kind, helpful and pleasant. The hotel itself was cozy with 18 units, family friendly, good space in each unit and amazing views of the Atlas Mountains. It’s a great hotel if you’d like to get away from the business of Marrakech. We found it lovely and enjoyed being able to walk the ground and take our son to their farm. Hammam bath was awesome too! Wish they had better WiFi but that’s about the only thing I could callout. Loved it here.
Stayed 2 nights in Apr 2018
Response from Mustapha Amalik Hotel Manager on 29 Apr 2019
Dear guest, Thank you so much for such comment. We are so deligted you enjoyed your stay amoung us and we hope welcoming you again. Looking forward to it, All the best Your team from Le Palais Paysan

10/10 Excellent

Rachel and Amy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquility just 40 mins from Marrakesh.
The location is idyllic and this is perfect for complete relaxation in the most stunning surroundings. The grounds are beautifully designed with the backdrop of the Atlas Mountains visible wherever you are. The only sounds come from the birds. Watching the sunsets from our patio was a highlight. The decor was so pleasing throughout the hotel and beds were so comfortable. The staff were all really helpful, friendly and efficient, catering for all our needs during our stay. The food was excellent-all fresh, simple ingredients and breakfasts were most enjoyable-especially the homemade yoghurt and Berber eggs. Cooking class was great fun and a delight to then be able to eat the salads and fish tagine we had prepared for supper. The pool is gorgeous but sadly too cold to swim in February but pool area is stunning for relaxing and enjoying the views. Trekking in the mountains with traditional Berber lunch also recommended. My daughter and I cannot thank the staff at the Palais Paysan for all their help and attention.
Stayed 3 nights in Feb 2018

10/10 Excellent

mutaz

Liked: Cleanliness, staff & service, room comfort
honeymoon
we stayed 2 nights, excellent staff, they really serve you well, we tried the spa, great experiance and good price. i definetly would go there again..its also great for family with kids as they have a horse stable and lots of farm animals nearby.
Stayed 2 nights in Nov 2017
Response from Your team on 15 Nov 2017
Dear guest, Thank you so much for taking the time to share your comment. We all are delighted with your feedback and that you enjoyed your stay with us. Looking forward to welcoming again, All the best

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, personalized service.
The staff is very focused on Guests experience. They remember and call you by your first name. They do have what I call a servant's heart which is important in the service industry. You can tell that they show love to their vistors. So Thank you Ali, you did your best in greeting us, Thank you Adnane, Mohammed, Mahammad and Hicham for your outstanding service. Food is quite pricey for the quality offered, however, I can understand that because it is a remote location. The scenery is beautiful, it's calm and clean. Wifi signal is weak though. not convenient for someone who works from his hotel room / lounge. Overall, I would recommend this place. It stands out from the crowd.

4/10 Poor

Charles-Henri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nous nous sommes retrouvés les seuls dans l'hôtel pendant 2 jours ! Aucun autre client, service inexistant, nourriture médiocre et très chère, dommage car le cadre est superbe. Mais sans service et vu le prix de la chambre et des extras, c'est inadmissible
Stayed 2 nights in Oct 2023
Response from Le Palais Paysan on 29 Oct 2023
Bonjour, Nous vous remercions d'avoir pris le temps de rédiger un commentaire suite à votre récent séjour.Nous sommes tout de même navrés de lire votre avis car malgré nos nombreux échanges avec vous-même et votre épouse, à aucun moment, vous avez évoqué l'un de ces points. Notre hôtel est un établissement très calme que nos clients choisissent pour se dépayser et se retrouver au coeur de la nature. Nous comprenons que cela ne puisse pas correspondre aux envies de tout le monde. Nos équipes sont toujours là pour répondre à vos besoins, que ce soit au restaurant, au bord de la piscine ou à la réception. Nous sommes donc très surpris de lire que vous aviez du mal à trouver une personne pour vous assister et vous servir. En ce qui concerne notre restaurant, cela nous étonne car nous veillons très particulièrement à offrir une cuisine marocaine et internationale exquise et nous n'avons que de très bons retours de la part de nos clients.Encore une fois, nous aurions été ravis de vous assister pendant votre séjour si vous nous aviez informé des problèmes que vous rencontriez. Même lors de votre départ, vous donniez encore l'impression d'être ravis de votre expérience.Nous serons ravis de vous parler de vive voix afin que vous nous donniez plus de détails sur les situations concrètes qui ont eu lieu durant votre séjour.Bien à vous.

8/10 Good

Erradi

Travelled with family and small children
Liked: Amenities
R.A.S
Stayed 1 night in Aug 2023
Response from Le Palais Paysan on 14 Sept 2023
Bonjour, Nous vous remercions vivement d'avoir pris le temps d'évaluer votre séjour.Nous serons ravis d'en savoir plus davantage.Au plaisir de vous accueillir à nouveau.Cordialement.

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with magnificent view!
We love every detail of this hotel. It's located in a beautiful spot in the mountains. The staff is very friendly ans take care of everything you need. The rooms are beautiful, pool area calm, food is good and the view is amazing. They have horses and you can take a tour in the area. This was our second stay here, and we will come back!
Stayed 3 nights in Apr 2023
Response from Meriem on 19 Apr 2023
Dear Joanna,Thank you for your kind message. we were pleased to welcome you at Le Palais Paysan.Hope to see you very soon between us!Best regards,

6/10 Okay

PATRICIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
L’hotel est à plus de 45 min. De voiture de Marrakech et la dernière partie Il aurait été préférable d’avoir toujours un 4x4. Très mal indiqué aussi pour le trouver, il n’y a que quelques indications, tant que tous les chauffeurs qu’on a eu ont été surpris. L’hôtel en soi est très impressionnant du point de vue architectural, l’enclos des animaux très bien tenu, avec des vues magnifiques sur le désert et l’atlas. Mais le service n’est pas à la hauteur. En dehors des horaires du restaurant il n’y a pas moyen d’avoir un café/thé ou à manger. Il n’y a même pas une bouilloire pour se faire du thé dans la chambre. Le menu du restaurant est très limité, et il est exactement le même que celui de la piscine. Malheureusement les plats sont moyens, et le choix pour quelque chose de typique limité. (Une tajine, pas de couscous!). Aussi, pas beaucoup de flexibilité pour des végétariens, pour des personnes avec des intolérances/allergies. Le personnel est très gentil, mais la disponibilité est limitée. Le deuxième jour, alors qu’on devait partir pour une excursion, le petit déjeuner n’éteint pas prêt, ils ont fini de le compléter avec 20 min de retard à 7:50am, ce qui nous a mis en difficulté pour notre départ d’excursion. Aussi, le petit déjeuner qu’on nous a préparé alors qu’on devait partir à 6am pour une excursion, se composait d’une poire, un yaourt, et une tranche de gâteau, par personne. Assez minimal! (après qu’on m’avait dit la première fois que c’était pas un service offrert)
Stayed 4 nights in Dec 2019

10/10 Excellent

JP, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme, raffinement et sérénité, le tout avec un service attentionné.
Stayed 3 nights in Dec 2019

8/10 Good

Christine, Dokkum

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
de service was perfect, ook de rust. De gebouwen en inventaris beginnen tekenen van slijtage te vertonen. Bijv. ligbedden etc.
Stayed 6 nights in Apr 2019
Response from Mustapha Amalik Hotel Manager on 15 May 2019
Dear guest, Thank you for choosing Le Palais Paysan and for taking the time to share you comment. we are so pleased you enjoed your stay. Looking forward to welcoming again, All the best Your team from Le Palais Paysan

6/10 Okay

Verified traveller

Liked: Cleanliness
Traumhafter Blick aber leider mangelnder Service
Der Blick auf die Atlas Berge und in die Landschaft ist ein Traum! Der Garten absolut liebevoll angelegt. Die Anlage von Aussen schlicht in der Architektur gehalten, aber passend zur Umgebung. Die Farben dezent gewählt, die Baumaterialien landestypisch, die Blickachsen gelungen gesetzt, das hätte ich nicht besser machen können. Die Poolanlage ist wirklich wunderbar und die kleine Range am Fusse der Anlage sehr nett! Hier würde ich 5 Sterne vergeben, nur leider keine für den kompletten Service! Die Zimmer sind renovierungsbedürftig, überall ist der Putz ab, an einigen Stellen wurde Farbe neu übergepinselt was zu sehen ist ... Das Bad ist nicht gemütlich, sehr lieblos ausgestattet, die Fugen dunkel, es ist kalt in den Zimmern da es keine Heizung gibt. in den wärmeren Monaten mag diese Anlage besser zu besuchen sein. Allerdings finde ich dass man das verbessern könnte wenn man unter den TOP besten sein möchte. Der Service, ausgenommen von den zwei Männern an der Rezeption (Mohammed und Adnan) war mehr als schlecht! Kein einziges Mal wurden wir gefragt ob wir etwas wünschen, keiner bediente am Pool, keiner zeigte uns die Anlage (die übrigens wunderschön und mit viel, viel Liebe zum Detail angelegt ist), keiner fragte ob wir einen Ausflug machen möchten oder uns in irgend einer Weise behilflich sein könnte. Für alles mussten wir zur Rezeption laufen, auch um ein Getränk zu bekommen. Sehr schade. Ich hoffe ihr verbessert den Service. Fazit: 2 Tage waren ok!
Stayed 2 nights in Jan 2019
Response from Mustapha Amalik Hotel Manager on 25 Mar 2019
Chère Madame, Nous vous remercions d'avoir choisi Le Palais Paysan pour votre séjour et d'avoir pris le temps pour partager vos commentaires. Nous vous souhaitons une bonne continuation

6/10 Okay

Verified traveller

Liked: Staff & service
goed voor rust
hote is for away from marrakich if u want to visit center of marrakich u have to par 40 euro one way for texi that is very expensive
Stayed 1 night in May 2018

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
Idéal pour un séjour repos au calme, espace et sérénité. Bien à l'écart du centre. Vue magnifique sur l'Atlas à l'horizon, y compris depuis votre lit! Personnel aux petits soins, juste parfait. Chambre spacieuse, décorée avec goût. Salon avec feu ouvert. Restaurant: choix relativement limité, bonne qualité, prix européens à mon sens trop élevés pour le Maroc?! Grand jardin, magnifique piscine non chauffée!, verger et oliviers alentours. A la ferme: chevaux, ânes, moutons et chèvres. Possibilité de balade à cheval et d'excursions. Spa non testé. En résumé: vaut largement le détour!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un Palais au Paradis
Magnifique séjour dans un cadre exceptionnel !!! Les lieux sont magnifiques et surtout très bien tenus . Il faut aimer la campagne car assez à l'écart de la ville de Marrakech mais cela fait son charme ! La décoration des chambres est actuelle et de très bon goût .On s'y s'en bien. Une mention spéciale pour la Vue exceptionnelle sur l'Atlas , enneigée ...FABULEUX ! Le Personnel est extrêmement gentil et à l'écoute . La cuisine y est typique et saine ,. Cadre idéal pour plusieures activités possibles : trekking, cheval, quad, .. bref à connaître sans faute ! Bravo à toute l'équipe !
Stayed 3 nights in Feb 2018