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Reviews of Orka Lotus Beach

5 out of 5
Orka Lotus Beach
Cumhuriyet Mah Ataturk Cad. No: 56, Icmeler, Marmaris, Mugla

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 65 reviews" "
Rating 8 - Good. 22 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Stayed 2 nights in Oct 2022

6/10 Okay

ramez

Stayed 2 nights in Sep 2022

10/10 Excellent

Evren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach and food and bar selections Caring staff Views of marmaris and mountains and sea are phenomenal
Stayed 5 nights in Aug 2022

10/10 Excellent

Evren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with premier location and property. Rooms are quite modern and attractive as is the property. Food selection and quality was superior
Stayed 1 night in Jul 2022

6/10 Okay

Banu

Stayed 2 nights in May 2022

10/10 Excellent

Hani

Stayed 3 nights in Jun 2021

10/10 Excellent

Tarik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Good location, good food available at all times. Good rooms and clean bathrooms. Good big balcony space as well. The only issue was the staff was slow to respond due to overwork. Staff were polite and friendly. They changed our room to another because we weren't happy. The booking of the A La Carte restaurants was the only bit that was dissapointing as there is a limited booking time (10-12) and we were unable to fit any bookings due to it being fully booked.
Stayed 5 nights in Apr 2019
Response from Yours SENTİDO Orka Lotus Beach reservation team. on 4 May 2019
thank you very much for nice comment and choosing SENTIDO Orka Lotus Beach Hotel! We are glad to know that your stay is enjoyable!

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 18 nights in Apr 2019
Response from SENTİDO Orka Lotus Beach Reservation Team on 3 May 2019
Dear guest thank you very much for choosing Sentido Orka Lotus Beach.Please contact with guest relations and share your precious opinions which parts of the hotel we should do better.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The resort is east facing, so one can expect to catch sunshine until late afternoon. There are 3 outdoor swimming pools (1 indoor) with good number of sunbeds. With close proximity to the beach, I think there is enough space to cater to large audience during high season. Outdoor cleaning staff does a pretty good job in picking up any litter and keeping the surface constantly clean and tidy. Food and Restaurants - Food in the main restaurant is pretty good with a wide selection of hot/cold food and salads. One can find a large selection of pastries and breads during breakfast. Similarly, there is a large selection of yougurt based salads during dinner. In the afternoon, as food is served in multiple locations i.e. main and the tapas bar, one might find that the number of items in the main restaurant is considerably less. Food served in tapas bar is pretty much like pub food. Also, in the evening there are some snacks viz. waffles etc. served in the tapas bar. During peak times, i.e. 9am or 7pm, the main restaurant can get very busy so best try and avoid those times. We found that the selection of fresh fruits is pretty limited especially during lunch and dinner. Also, I would like to give a shout out to cleaning staff who do an amazing job in picking up litter on the floor very quickly and also for clearing dishes from tables. There are 3 ala carte restaurants viz. Olive tree, Turkish and Chinese Garden, we did not dine in any of them due to lack of vegetarian options
Stayed 6 nights in Apr 2019
Response from Your Sentido Orka Lotus Beach Reservation Team on 24 Apr 2019
Dear guest, thank you very much for nice comment and choosing SENTIDO Orka Lotus Beach Hotel! We are glad to know that your stay is enjoyable! We will take into consideration your thoughts about vegetarian menu options in Ala carte resturants.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best hotel ever
I am my girlfriend will spread news on how this sentido orca lotus hotel was outstanding and made it a fantastic holiday in Marmaris Wow wow wow definitely return
Stayed 4 nights in Apr 2019
Response from Your SENTIDO Orka Lotus Beach Team on 9 Apr 2019
Dear Mr. Paul! We are glad that you enjoy your holiday with us! Thank you for choosing SENTIDO Orka Lotus Beach Hotel!

2/10 Terrible

m, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel horrible service!!!
we couldn’t stay even on the second day. Can not recommend to anyone
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good value
Good off season all inclusive rate. Nice modern clean room. Beautiful view from the sky bar. Very good food. I should not complain much for the price I paied, but there were a few issues. Terrible wifi reception in room. The receptionists were not so friendly nor efficient. A male receptionist never smiled. A female receptionist promised to send someone to fix the wifi issue but no one came. A lot of family with loud kids so I don't recommend for couples.
Stayed 1 night in Apr 2017

6/10 Okay

zaman

Liked: Cleanliness, room comfort
there is not any plan to entertain guests
very nice view, delicious food, good staffs. but: there is not any plan to entertain guests. disco location wasnt good for those quantity of persons reciptionist doesnt help for 2 problem, like:1- booking flight and 2- permit to see our friends in the hotel for a little time...

6/10 Okay

zaman

supervisor & receptionist were unkind &shamelessly
hotel had no plans to entertain guests. hotel supervisor and receiptionist(name: Alper) for our friends were staying at another hotel to meet us at the hotel demanded 50 TL per person. It was a shamelessly manner. the hotel has very beautiful view.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service, and good staff.
Receptionists were not well trained. New arrivals get in front and Receptionists did not see what was going on.

8/10 Good

Cagdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NİCE PLACE
VERY NİCE

8/10 Good

elizabeth, Lanark, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff out of this world
Staff were amazing. Best we've ever had. Hotel had many relaxing areas & comfortable beds. Food could have been better, choice a bit limited but plenty of it. All in all , would recommend it to all ages.

10/10 Excellent

Dr Yusuf I, Hessle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days in Marmaris
Wonderful place, fantastic people, restful and beautiful. The all inclusive concept is just so generous and enjoyable. Ismail in reception and Nazan in the restaurant are singled out for fantastic service!!!

8/10 Good

YASEEN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
nice hotel in a nice location
something went wrong when I booked this hotel through expedia for 4 nights, when I came to chech in , the reception employees told me that I don't have reservation , I called expedia , but the hotel managment told that the hotel is fully booked, unfortunately they gave us 1 night only to stay in this hotel

8/10 Good

Rishikumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice

4/10 Poor

MB, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautifully located near sea with great views
This supposedly 5 star hotel had good facilities with great location but falls very short of a five star experience. Customer service is appalling with a 'take it or leave it' approach. The restaurant offer a range of choice but the menu is on the cheap end akin to a 3 star - eg chicken, turkey, pork in stews. The dining area is cream coloured so after only a few months is grubby. The table cloths and cutlery often stained or dirty. Reception staff are inconsistent in their behaviour with a few helpful and cheery but many surly and unhelpful. On several occasions we had to chase cleaners to change towels etc which is a standard daily offer. The bar facilities are lovely but completely inadequate for the size of the hotel and volume of guests . Our recent stay demonstrated this hotel had been significantly overbooked with a number of people (including us) not having the rooms we had booked several months ago. As a result two adult males in our party had to share a double bed!! No attempts made by reservation team or reception staff to change this or keep it reviewed. They had to be chased up daily and because they had mismanaged reservations there was no flexibility to move during our stay. The reservation manager gave orders from the back office never appearing but I'm sure will write a lovely bland response to reviews! There are some fabulous truly 5 star hotels in that area. Don't waste your money on this one. It is an overpromoted hotel offering a very average stay

10/10 Excellent

Celal, turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect summer holiday
it was fantastic. the location is almost perfect and the food as well. the staff was very friendly.

2/10 Terrible

jon, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentido Orka Hotel Marmaris
We visited this hotel post 3 months of it being newly opened. The hotel was not 5 star quality with poor finish of many areas. The hotel staff were new and untrained. The hotel beach is rocky and it feels very cramped.

10/10 Excellent

Edmond, New York. NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again
This state of the art resort has it all. Amazing picturesque beaches. Excellent facilities and entertainment and exceptional culinary delights.

2/10 Terrible

bernie, S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
I have emailed your customer relations department with my issues

8/10 Good

Mojy, California

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 4 star Hotel - I recommend it
We stayed here for 8 days in mid-June 2015 and despite all the bad reviews I read before we enjoyed it a lot. First of all kudos to all Orka Sentido staff who are working tirelessly day and night to please the hotel guests. I hope the management appreciate their hard work and compensate them well. There are few thing worth mentioning. - The amount of food waste was staggering. I was shocked to see how people pour food into their plate at least 3 to 4 times more than their stomach capacity. Come on people, show some respect and be civilized. There are ashtray everywhere and still smokers put out their cigarette on the floor, in the stairways, in the beach,... very disgusting and disappointing for lack of respect to the environment. The hotel management seem to be lagging. There were some nightly shows and daily activities cancelled, without any notice which was annoying. Okan at the lobby bar is great. Make sure you don't miss the Friday night live music by "4 example" band also Turkish traditional dance. As far as location Block 1 sea view rooms are the best. It is far from the noise. If you are ordering photos or buying bags at the hotel store make sure you bargain the price. They will go even up to 50% off their original price. Same thing for spa services. There are some hens with their babies in the garden area near aqua park. Please feed them with oats from breakfast. They like it a lot. The rooms are good size and beds are comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
The hotel is absolutely stunning, the way its build around and surrounded by pine trees is breath taking. Whole hotel area is kept clean at all times. The scenery all around is stunning, with crystal clear water and mountainous background, just few steps away from you room. Staff is absolutely brilliant, extremely helpful and very friendly, they made us feel so relaxed and comfortable. Food is delicious, with such wide variety, there's something for everyone. Overall the hotel offers you everything that you need, I would highly recommend it, to everyone who is looking to have a luxurious and relaxing holiday.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice hotel but not established yet
There is a chaos , staff is trying to be helpful but nobody can help ! It seems like they don't know the facility much , they don't seem to be empowered to service and accommodate customers , 4 people took our phone number to get back to us to answer and we never heard back !! My aunt had to have a wheelchair due to her problems with walking , first wheelchair was broken then they replaced it ,The room access for her was not possible with the wheelchair , extra steps to the room ! I must add that Our last night , Metin from the restaurant services went out of his way to help us ! I am sure it will be established in a year or so , till then I would probably go somewhere else !!

10/10 Excellent

Nash, mistry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Fantastic food .room .staff. I cannot fault this hotel in any way.I have been to Turkey numerous times and without shadow of dought would say its the best five star hotel in turkey .Even the entertainment was fantastic .

6/10 Okay

Gary, Essex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not 5 star here!
New hotel with far too many teething troubles. Had to wait 45 minutes after check-in to be taken to our room as no buggy/bellboy available?! Given a map of the hotel in Russian. No welcome pack in room to advise how to use phone/air on etc.. No power to the sockets in our room on the 1st day and later on unable to lock the door to go out, had to traipse up three floors to reception every time we had an problem. Over the next couple of days we had several other issues, no housekeeping for two days, when we did get our room cleaned we were left without bath towels one day, no shower mat another and another day the maids left the balcony door wide open! Customer service was awful, communicating with staff was a nightmare as most spoke little English, but the worst thing was when they finally did understand the staff either shrugged and said it will be done at some point or promised to rectify straight away but then leave you hanging around for hours. We stayed for a week and had Wi-Fi for about a day and a half. If you are after a 5 star experience, stay elsewhere, the food is great and our view from the room was amazing, the hotel is well situated close to Icmeler but customer relations and service were a disgrace bar a handful of nice bar/waiting staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday
Beautiful new hotel, service is excellent and food is delicious. Some small teething problems as only been open 5 days but they were soon sorted. Will definitely stay again.

10/10 Excellent

Svetlana

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotellen og område rund er veldig fint. Men SPA er absolutt best der!!! Anbefales på det sterkeste. Takker alle sammen som jobber der👌✌️❣️❣️❣️
Stayed 5 nights in Sep 2022

2/10 Terrible

Nevzat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Berbat ötesi bir otel,3. Sınıf hotel
Stayed 1 night in Jul 2022

4/10 Poor

ibrahim

Stayed 1 night in Jun 2022

8/10 Good

Oleksandr

Stayed 5 nights in Oct 2021

6/10 Okay

Verified traveller

For dyrt
Værelset levede ikke op til prisen.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Ne vous attendez pas à un 5 étoiles mais plutôt un 3,5 étoiles, et je suis encore gentil.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
Leider hatten wir wiederholt immer wieder starken Geruch aus dem Kanal, dieser konnte bis zu Abreise nicht beseitigt werden. Wir mußten auch an der Rezeption mehrfach für dessen Beseitigung urgieren
Stayed 7 nights in Jul 2019

8/10 Good

SABRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Yours SENTİDO Prka lOtus Beach Reservation Team on 4 May 2019
thank you very much for nice comment and choosing SENTIDO Orka Lotus Beach Hotel! We are glad to know that your stay is enjoyable!

8/10 Good

TANSU DOGAN

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from SENTIDO Orka Lotus Beach Rezervasyon Ekibi on 27 Apr 2019
Merhaba Tansu Bey,öncelikle Sentido Orka Lotus Beach'i seçtiğiniz için teşekkür ederiz.Sizi ağırlamak bizim için bir zevktir.Güzel yorum ve düşünceleriniz için teşekkür ederiz.

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
iş için geldiğim marmariste 3 günü tatil olarak değerlendirmek icin seçtim 5 yıldızını hakediyor fakat ultra lüks değildi. Animasyon ekipleri güzeldi tatil icin gidilebilir fakar sezonda tercih edilmeli yoksa diskosu falan kapalıydı
Stayed 3 nights in Apr 2019
Response from SENTİDO Orka Lotus Beach Rezervasyon Ekibi on 4 May 2019
Ahmet Bey öncelikle güzel yorumlarınız için teşekkür eder,tatiliniz sırasında güzel zaman geçirdiğinizi duymak bizi mutlu etti.Diskomuz tüm sezon içinde açık olacaktır. Misafir yoğunluğuna göre akşam eğlencelerinin yeri değiştirilmektedir.Animasyon ekibimiz eksiksiz sezon başından sezon sonuna kadar aktivitelerini devam ettirmektedir.

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal relaxing resort
Everything was better than expected. Food accomondation and location. The beach just 5 meters away... highly recommended
Stayed 3 nights in Oct 2017

10/10 Excellent

TEVFIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hayrettin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Müthiş
Tam anlamıyla mükemmel bir oteldi.

8/10 Good

Haldun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marmariste kaliteli Otel arayanlara
Uzun yillar marmariste tatil yapan biri olarak sonunda kaliteli hizmet,yemek ve goz doyurucu manzarasi ile basarili bir "hersey dahil" sistemle çalisan bu otelin olmasi bizleri cok memnun etmistir. Basta kucuk cocuklu aileler olmak uzere her tip kesime hitap eden bu otelde endisesiz kalabilirsiniz. Oda konforundan yemeklerine ve eglence programlarina kadar basarili bir hizmet veren orka grupa tesekkur ederim.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kötü Hizmet ve yetersiz personel
Ramazam bayramı 1.gününde 1 gece kaldım. Bayrama hazırlıksız yakalanmış bir otel. Otel %100 dolu ve personel sayisi yetersiz. Yetersiz oldugu kadar hicbir bilgi verilmemis. Ornegin bardaki arkadasa birsey sordugunuzda verdigi cevap :"bilmiyorum ben baslayali 3 gun oldu kimse bize bilgi vermedi ve beni buraya koydular gelene gidene icecek vereceksin dediler, siz oteli benden daha iyi gezmissinizdir" . Ayrica 3 kez istenen nevresim 4 saatte gelmez, en sonunda resepsiyon telefonlara bile bakmaz olmustur. Odadan cikilir resepsiyona gidilir ukala tavirla on buro elemanlari sizi cevaplar. Daha sonra odaya gelen arkadas 3 saattir housekeeping departmanindan yetersizlikten dolayi restaurana kaydirildigini soyler ve kendi departmaninda kimse kalmadigini itiraf eder. Ayrica ultra hersey dahil diye gecen format sadece lobbydeki barda ve 2 tane dusuk kaliteli ithal viskiden ibaret. Oteldeki diger barlarda bira viski disinda alkollu icki bulamiyorsunuz. En sonunda otelden sikayet icin istedigim turizm bakanligi sikayet defteri 1 gun boyunca bana ulastirilmayip gizlendi. Hatta bu sektorde calisan oteldeki bir cok arkadas bile bu defterin varligindan bir haber. Sonucta sikayetlerimi oraya yazamadim defteri vermedikleri icin. Bunun gib epey bir sorun yasadim 1 gun icinde bu otelde. Butun bayram tatilini burada gecireceklere bol sabir diliyorum. Kesinlikle tavsiye etmiyorum.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful surroundings but their English skills are very limited. If you speak Russian, this is your place. Wifi was a joke. Didn't work at all in the room.