Ratings based on 25 Verified Reviews

3.5 out of 5
46% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from msh

Not a five star hotel

Posted 19-May-2017
Location too far away room very basic with no facilities and toiletries, beds and mattress vey old . But the food and shows very good.
2 out of 5
by A verified traveller

Hotel - service and facilities not 5* - be careful

Posted 02-Oct-2016 on Hotels
Ok - so I have down graded this hotel as we had a nightmare checking in and then having to move hotel the day before we were due to fly home! Originally I booked 6 nights here at the end of a break touring around Turkey. The booking was confirmed however two months before we were due to stay Hotels.com rang me to advise that this hotel was closing early and the hotel group had offered to move the reservation to another partner hotel - which was actually slightly more expensive (Club Turban) - for the same rate. I had a quick look at the hotel and agreed as it offered slightly better facilities and was a little closer to Marmaris. So we arrive at Club Turban ready to check in only to be told that it was only the last night of our stay that had been moved and that we would not be accommodated at Club Turban as they were full on two of the six nights we required. Hotels.com called both hotels and advised me that we would now be accommodated at Marmaris Palce for the whole stay and would not need to move for the last night. So we check into Marmaris Palace (room was clean in general but needed decorating especially the bathroom, air con was rubbish and we were at the top of three storeys without a lift) 3 * and that is generous. Of course we were then moved for the last night to Club Turban despite being promised that we would not. Ruined 3 days of a 6 night booking. Would not stay with this group again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel and location.

Posted 06-Sep-2016
Pros: Location
Cons: The buffet food was the same every single day.
Location: Mountains behind it and a private beach in front. There is a modern well-lit walkway to both Marmaris and Icmeler.
The Marmaris Palace is a very good hotel and I would recommend it as well as returning in future. The location by the mountains and the beach is perfect. The room was modern and clean.
2 out of 5
by A verified traveller from california

You call it 5 stars???

Posted 10-Jul-2016
It was a huge crowded place with untrained personnel. Location is very nice: all the rest is mediocre at best. Would have been a perfect three stars, but no way five!
5 out of 5
by Timothy from wirral

palace wedding

Posted 15-Jun-2015 on Hotels
This was our 5th time at the palace and it keeps getting better
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2015
Outstanding quality buffet and helpful staff. Great location and views in quiet area, although day and night activities involving music did not made it so much quiet all the time
2 out of 5
by A verified traveller from England

Not as described.

Posted 26-Aug-2014
On my arrival not given the room that I booked, had to wait for 5 hours in the lobby until it became available and then cleaned, the hotel staff seemed to think this was exceptable and considering I arrived at approx. 0400 after a night flight and was really tired was just left there.While awaiting for my room came across at least another 6 families with the same issue. I then had an issue with my door locked which resulted in me being locked out of my room for 2 hours while they found away into my room. At no point did any senior member of staff apologise to me and I felt as a single person very much alone and if I could have I would have returned home after just one day.
4 out of 5
Recommended
for Everyone
by mohamed from lebanon

very good hotel

Posted 28-Oct-2013
Pros: every thing is ok especially the food wide varaity
Cons: 1.room service,2.shutle service to city
Me and my wife loved this hotel ,everything was perfect except two things .first there was a bad smell in the bangalo we stayed in ,probably from the ac ducting,second no room service was availble
4 out of 5
Recommended
for Everyone
by Sam from Istanbul, Turkey

Nice hotel but disappointing room

Posted 22-Oct-2013
All the facilities, location, food and staff are excellent. Very entertaining for family vacation. Only minus was that the room was not five star standard with cheap furnishing. Bathroom was outdated and with leaky plumbing. We requested a change of room but no alternate was available. We AC was working fine but it was October so cannot comment on its efficiency in hot months.
4 out of 5
by Julie & Mark

Posted 21-May-2012 on Hotels
A very enjoyable stay. The room was very clean and had a lovely view. The staff were polite and friendly. It was only the beginning of the season so not everything was open in the hotel but still very good. The location is a little way out of the center but only a short walk from Ismeler which is a lovely little place.