Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
44% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from california

You call it 5 stars???

Posted 10-Jul-2016
It was a huge crowded place with untrained personnel. Location is very nice: all the rest is mediocre at best. Would have been a perfect three stars, but no way five!
5out of 5
by YILMAZ from Izmir

Herzaman böyle kalın

Posted 21-Jul-2015 on Hotels
Mükemmel bir tatildi
5out of 5
by Timothy from wirral

palace wedding

Posted 15-Jun-2015 on Hotels
This was our 5th time at the palace and it keeps getting better
5out of 5
by A verified traveller

Posted 27-May-2015
Outstanding quality buffet and helpful staff. Great location and views in quiet area, although day and night activities involving music did not made it so much quiet all the time
2out of 5
by susanna from Stockholm

Ett hotell för familj med småbarn

Posted 10-May-2015 on Hotels
Säkert ett bra hotell om man är en familj med små barn. Som par upplever man det är för lite vuxenplats, allt kretsar kring barnen och deras spring i allmänna inomhusområden etc.
5out of 5
by Hasim from İzmir

Herşey mükemmel

Posted 28-Apr-2015 on Hotels
Oda olarak harika manzaralı,yemekler çok çeşitli ve her öğünde değişen,kibar ve cana yakın çalışanlar,muhteşem manzara daha ne olsun
2out of 5
by A verified traveller from England

Not as described.

Posted 26-Aug-2014
On my arrival not given the room that I booked, had to wait for 5 hours in the lobby until it became available and then cleaned, the hotel staff seemed to think this was exceptable and considering I arrived at approx. 0400 after a night flight and was really tired was just left there.While awaiting for my room came across at least another 6 families with the same issue. I then had an issue with my door locked which resulted in me being locked out of my room for 2 hours while they found away into my room. At no point did any senior member of staff apologise to me and I felt as a single person very much alone and if I could have I would have returned home after just one day.
4out of 5
by mohamed from lebanon

very good hotel

Posted 28-Oct-2013
Pros: every thing is ok especially the food wide varaity
Cons: 1.room service,2.shutle service to city
Me and my wife loved this hotel ,everything was perfect except two things .first there was a bad smell in the bangalo we stayed in ,probably from the ac ducting,second no room service was availble
4out of 5
by Sam from Turkey

Nice hotel but disappointing room

Posted 22-Oct-2013
All the facilities, location, food and staff are excellent. Very entertaining for family vacation. Only minus was that the room was not five star standard with cheap furnishing. Bathroom was outdated and with leaky plumbing. We requested a change of room but no alternate was available. We AC was working fine but it was October so cannot comment on its efficiency in hot months.
2out of 5
by A verified traveller

Höchstens 3 Sterne Hotel

Posted 21-Oct-2013
Entspricht nicht der Qualität eines 5 Sterne Hotels;