Maristella Holidays from £371

The staff and services lack effective communication with deaf individuals. The breakfast options are quite repetitive.

Clean place, well located - a 5 mins walk to the Center. Besides 2 supermarkets. A small. Hot practical gym.

The hotel is very charming. The dining area is lovely. Breakfast was good-meats, cheeses, yogurt, fruit, pastries. The pool was nice. The rooms definitely leave something to be desired. They are very plain & just a room w a bed & tv & dresser. Nothing fancy but fine. The ac works nicely. And the bathroom is small but seemed recently updated. Plenty of parking. About a 10 min walk to beach with a couple of restaurants there. Paid parking at the beach that takes card. Overall we liked it and would stay again.

Nice hotel, but not great. As an experienced traveler I wasn’t happy having to carry luggage up around 20 marble steps to get to the reception desk. They have plenty of space to install a ramp or a lift. The WiFi was horrible. It would connect but then you needed to authenticate with an email address or it would disconnect. It was very hit or miss on sending the authentication email. Tried multiple phones, devices and emails. I got lucky with connecting 1 phone. The hotel was clean, but sterile. Nice breakfast in the morning, but the hotel offered no other services. The reception staff were very nice, efficient and friendly. I would put it in the Same class as Holiday Inns in the US. It probably was very nice back in the day, but has not kept up with changing times.

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.