Title: Tughan Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tughan Hotel Family-friendly hotel with free breakfast and 24-hour front desk ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/22b73a3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/d0723bdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/352a4f1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/05049c9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/61f6f8fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Artuklu, the Tughan Hotel welcomes guests with a daily manager's reception and diverse dining options. Visitors appreciate the practical free WiFi throughout the property, browse the hotel's art gallery, and unwind on the sunny terrace after exploring the area. 7.0 Good ## Popular amenities - Bar - Breakfast included - Pet-friendly - Room service - Housekeeping - Laundry £72 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Combined shower/bathtub, rainfall showerhead, hair dryer, slippers](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/ddd550d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed 8.0 Very good 2 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 431 sq ft - 1 bedroom - Mountain view - Sleeps 1 - 1 Double Bed ![1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/6f091b2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 484 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/b1cf659e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 646 sq ft - City view - Sleeps 4 - 1 King Bed, 1 Large Single Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/b1cf659e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Triple Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 592 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Large Single Bed ![Honeymoon Studio Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/106f9697.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Studio Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 538 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/6f091b2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 Bedroom, City View ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 377 sq ft - City view - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Tughan-Hotel.h20806547.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Tughan-Hotel.h20806547.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.31290%2C40.73286&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JBjloYy3IL7xmgbqA0BGxXkHtE0=) 1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100 #### What's nearby - Mardin Museum - 3 min walk - 0.2 miles - Mardin Castle - 8 min walk - 0.5 miles - Zinciriye Medresesi - 10 min walk - 0.5 miles - Great Mosque of Mardin - 10 min walk - 0.5 miles - Kasımiye Medresesi - 16 min walk - 0.9 miles #### Getting around - Mardin Station - 33 min drive - Mardin (MQM) - 44 min drive #### Restaurants - ‪Abbara Bar - ‬4 min walk - ‪Birtat Lahmacun - ‬2 min walk - ‪Cercis Murat Konağı - ‬4 min walk - ‪Lummi - ‬3 min walk - ‪Maridin Restaurant - ‬3 min walk ## About this property ### Tughan Hotel Family-friendly hotel in Artuklu, remodelled in 2020 At Tughan Hotel, you can look forward to a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. The on-site international cuisine restaurant, Han Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a terrace and an art gallery on-site. Other perks at this hotel include: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Local meal delivery service, a ballroom and a vending machine - Coworking spaces, a porter/bellboy and a bike cleaning area Room features All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and first-run films. Extra conveniences in all rooms include: - Changing tables, baby monitors and highchairs - Hypo-allergenic bedding, memory foam beds and down duvets - Heated floors, rainfall showers and bidets - 210-inch LCD TVs with Netflix, Hulu and streaming services - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![TV](https://images.trvl-media.com/lodging/100000000/99050000/99049000/99048963/w769h1021x0y0-c01bc6fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ağa Konağı Artuklu - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 60 reviews £65 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=99048963&PinnedHotelID=99048963&HadPinnedHotel=true®ionId=-1&adults=2) ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artuklu Kervansarayi - Special Class Artuklu - Breakfast included - Parking included - Free WiFi - Restaurant 6.8 282 reviews £40 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106880000/106877200/106877124/bdeb0f93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BABİ NEFES Demirhan Konağı Artuklu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 94 reviews £57 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=106877124&PinnedHotelID=106877124&HadPinnedHotel=true®ionId=-1&adults=2) ![Club Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/107000000/106640000/106632400/106632314/356cb35a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minessa Konağı Artuklu - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.0 Wonderful 94 reviews £68 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=106632314&PinnedHotelID=106632314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/73000000/72050000/72043400/72043359/304bf04c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ulubey Konagi Artuklu - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 381 reviews £89 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=72043359&PinnedHotelID=72043359&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12330000/12320100/12320083/8678bc15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zinciriye Hotel - Special Class Artuklu - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.6 Good 285 reviews £60 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=12320083&PinnedHotelID=12320083&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114780000/114779800/114779749/a6b612b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marinut Konağı Artuklu - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 39 reviews £57 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=114779749&PinnedHotelID=114779749&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | 1 bedroom, minibar, free WiFi](https://images.trvl-media.com/lodging/104000000/103420000/103412200/103412169/757a8d54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasr-ı Han Konağı Otel Artuklu - Breakfast included - Parking included - Free WiFi - Restaurant 7.0 Good 61 reviews £76 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=103412169&PinnedHotelID=103412169&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/111000000/110350000/110341300/110341283/16facb2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sultan Konagi Hotel Artuklu - Breakfast included - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 32 reviews £87 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=110341283&PinnedHotelID=110341283&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, soundproofing](https://images.trvl-media.com/lodging/100000000/99920000/99910700/99910638/a93b68cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEYZADE KONAĞI HOTEL Artuklu - Free WiFi - Housekeeping - 24/7 front desk - Soundproof rooms 7.6 Good 118 reviews £46 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=99910638&PinnedHotelID=99910638&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Han Restaurant ### Things to do - Arcade/game room - Art gallery - Bicycle cleaning area - Bicycle equipment shop - Bicycle repair station - Bicycle shuttle - Bicycle storage - Bicycle tours - Designer stores - Free children's club - Library - Playground - Shopping centre - TV in common areas ### Family friendly - All-in-one washing machine/dryer - Arcade/game room - Art supplies - Baby bath - Baby monitor - Baby toys - Changing table - Children's books - Children's dinnerware - Children's games - Children's toys - Dining table - DVD player - Free babysitting - Free children's club - Free supervised activities for children - Grocery/convenience store - High chair - In-room full-sized refrigerator/freezer - In-room microwave - Laundry facilities - Musical instrument - Playground - Pool gate - Separate in-room dining area - Snack bar/deli - Soundproofed rooms - Stroller - Trampoline ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5,382 square feet of conference space - Computer station - Coworking space ### Outdoors - In a provincial park - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Accessible airport shuttle - Area rugs in room - Assistive listening devices - Assistive listening devices in meeting rooms - Bathroom emergency pull cord - Braille/raised signage - Doorbell and phone notification - Fixed shower seat - Front entrance ramp - Grab bar in shower - Grab bar near toilet (76 centimetre high) - Hand-held showerhead - Handrails in hallways (89 centimetre high) - Handrails in stairways (76 centimetre high) - Hardwood flooring in room - Height-adjustable showerhead - High-pile carpet in room - Lever door handles - Low-height electrical sockets in bathroom - No lift - Phone accessibility kit - Portable shower seat - Smooth flooring in room - Thin carpet in room - Tile flooring in room - Transfer shower - Valet for wheelchair-equipped vehicles - Vibrating pillow alarm - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Ballroom - Banquet hall - Built in 2015 - Communal living room - Designated smoking areas - Electric bike charging - Fireplace in lobby - Mosquito nets - Reception hall - Renovated entire property - August 2020 - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Day bed - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bidet - Children's slippers - Hair dryer - Heated bathroom floor - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 210-inch LCD TV with premium satellite channels - CD player - DVD player - DVR - First-run films - Hulu - Netflix - Pay films - Streaming services - Video game console ### Food and drink - 24-hour room service - Champagne service - Chef service - Coffee/tea maker - Dining table - Dishwasher - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Kitchen island - Meal delivery service - Microwave - Minibar - Oven - Restaurant dining guides - Separate dining area ### More - 5G smartphone data speed - Access via exterior corridors - Air conditioning - All-in-one washer/dryer - Computer monitor - Desk - Electrical adapters - Free daily newspapers - Free international calls - Free local calls - Free long-distance calls - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laundry detergent - Mobile key entry - Office - Phone - Printer - Safe - Separate sitting area - Smartphone - Soundproofed rooms - Unlimited free smartphone calls - Unlimited smartphone data usage - Window screens ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 15 ### Check-out Check-out before 12:30 PM Contactless check-out A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls, an off-lead area, pet-sitting services, litter trays and pet-grooming services are available ### Children and extra beds Children are welcome Cots (infant beds) are available for TRY 650.0 per day ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4) - A late check-out fee will be charged - Crib (infant bed) fee: TRY 650.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah! This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 15457 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Tughan Hotel Mardin Tughan Mardin Tughan Hotel Hotel Tughan Hotel Mardin Tughan Hotel Hotel Mardin ## Frequently asked questions ### Is Tughan Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. ### How much does it cost to stay at Tughan Hotel? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Tughan Hotel on 31 Oct 2025 start from £72.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mardin-Hotels-Tughan-Hotel.h20806547.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Tughan Hotel? > Check-in start time: 2:30 PM; check-in end time: anytime. ### What time is check-out at Tughan Hotel? > Checkout is at 12:30 PM. Late checkout is available for a fee. ### Does Tughan Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of TRY 1000 per vehicle applies. ### Where is Tughan Hotel located? > This family-friendly Mardin hotel is located near the airport, steps away from Kirklar Kilisesi, Mardin Museum and Latifiye Mosque. Bazaar and Şahkulubey Mansion are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tughan Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.2 Location ### 7.0 Staff & service ### 7.2 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 84 8 - Good 49 6 - Okay 33 4 - Poor 30 2 - Terrible 43 ### 8/10 Good #### Sally 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location ##### Sally Stayed 2 nights in Oct 2025 ### 4/10 Poor #### rasim 1 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### rasim Stayed 1 night in May 2025 ### 4/10 Poor #### Verified traveller 20 Apr 2025 Disliked: Staff & service, room comfort #### Would not come back again ÷ Nothing was as described and for everything we mentioned they said it was not them who had put the wrong information and that it was hotels.com fault. No parking on spot included and we had to pay to park far away from the hotel. The family room did not have the amount of bed described so we got given a bent sparebed instead. No welcome drink or suprise for the kids as mentioned. Did not see anything to make it a kid friendly hotel. Dirty shower. Loud music until 24.00. Reseptionist more busy playing games and in the morning he was sleeping on a chair in the hallway and my husband had to wake him two times. We just left without having breakfast in the morning. + Very good location and beautiful view from the room. Nice building. We have visited old Mardin before and stayed in another two hotels. We will not come back to this hotel if we visit again. ##### Verified traveller Stayed 1 night in Apr 2025 ### 6/10 Okay #### Ahmed 27 Aug 2022 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Good location In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay. ##### Ahmed Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Patric 6 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot. ##### Patric Stayed 1 night in Oct 2024 ### 2/10 Terrible #### ISMAEL 2 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here. ##### ISMAEL Stayed 1 night in Dec 2024 ### 4/10 Poor #### Azad 19 Jul 2022 Disliked: Staff & service We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US. ##### Azad Stayed 4 nights in Jul 2022 ### 6/10 Okay #### Eyup Fazli 7 Jan 2023 Disliked: Cleanliness, property conditions & facilities #### Not recommended The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere ##### Eyup Fazli Stayed 2 nights in Jan 2023 ### 8/10 Good #### orhan 19 Jun 2025 Liked: Cleanliness, room comfort Otel konumu güzel, Mardin,in yapısı gereği otopark sorunu var. Otel genel olarak iyiydi, kahvaltı ne eksik ne fazla . ##### orhan Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Anil 11 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Otel çok eski, fotoğraftakilerle alakası yok. Odada ve özellikle banyoda ağır rutubet kokusu vardı. Klimalar çok eski ve kumandaları kırık. Kahvaltısı şimdiye kadar gördüğüm en kötü otel kahvaltısıydı. Yataklar eskimiş lekeli ve çökmüş. ##### Anil Stayed 2 nights in Jun 2025 ### 6/10 Okay #### FIRAT 7 Jun 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort Odaları çok güzel ancak penceleri çok ses geçiriyor, dışarıdaki tüm müzik eğlenceyi duyuyorsunuz. Bu gece 12’ye kadar sürdü ve çok yoğun bir müzik sesi geliyordu. Çok rahatsız edici ancak bunun için ses geçirmeyen camlar konulmamış. Rahat bir şekilde erkenden uyumanız mümkün değil. Kahvaltısı da üç yıldızlı bir otele göre kaliteli ve yeterli değildi. ##### FIRAT Stayed 1 night in May 2025 ### 8/10 Good #### Ali 1 Jun 2025 Çarşı içi her yere yürüme mesafesi güzeldi ##### Ali Stayed 2 nights in May 2025 ### 6/10 Okay #### Enes Talip 30 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu ##### Enes Talip Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tuvalet biraz kokuyordu ancak odalar temiz güzel Oda ve eşyalar temizdi. Otel tam merkezde ve her yere yürüme mesafesinde. Otopark ve valenin olmaması bir sorun çünkü park yeri bulamazsan 30 dk boyunca aynı yola çıkmak için uğraşıyorsun.(Tek yön tek şerit yol) Tuvalet kokuyordu ancak girilmeyecek kadar değildi. Kapıyı kapalı tuttuğun sürece problem yoktu. Yine Mardin'e gitsem aynı otelde kalırım ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Pelin 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### gayet memnun kaldık internetteki yorumlara bakınca korkarak girmiştik ama gayet temiz, yataklar rahat, ilgi yeterli, kahvlatı da iyi ve yeterli idi... konum olarak zaten çok iyi gezilecek yerlerin içi, gezilecek yolun direkt üstünde... kendi terasları da gezip görülecek yerlerin manzarısına sahip... banyolar kokuyor diyorlar ama taş bir yapı tabiki havalnadırma sorunu mevcut ama bizirahatsız etmedi... otopark yakın mesafede varmış biz bulamamıştık sadece gitmeden otele varmadan önceki otoparka bakıp belirleyip öyle gitmekte yarar var.. keze otel önü ana gezilecek cadde duraksama yapmak bile zor... ##### Pelin Stayed 1 night in Apr 2025 ### 8/10 Good #### NAZLICAN 14 May 2025 Liked: Property conditions & facilities #### Tuğhan otel konaklama Otel konumu olarak harika, temizlik ve oda içi bakıma biraz daha özen gösterilmelidir. Genel olarak bir kez daha gelsem tercih ederim. ##### NAZLICAN Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Tugba 9 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sigara kokulu yastıklar ve ilgisiz çalışanlar Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu ##### Tugba Stayed 1 night in May 2025 ### 6/10 Okay #### Hebat 22 Apr 2025 Disliked: Cleanliness, staff & service, room comfort #### Yorum Hijyen eksikliği ve odalarda koku problemi mevcut konumu dışında iyi olan bir şey yok ##### Hebat Stayed 2 nights in Apr 2025 ### 8/10 Good #### evrim 18 Apr 2025 Liked: Staff & service Disliked: Room comfort Otel konum olarak çok iyi yerde. Otoparkı yok bu ciddi sıkıntı ve otel önünde durulamıyor. Kaldığımız oda caddeye baktığı için çok gürültülüydü. Oda temizliğinden emin değilim ve bir koku vardı. Kahvaltı ortalamanın altında. ##### evrim Stayed 1 night in Apr 2025 ### 8/10 Good #### Korcan 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Çalışanlar sıcak kanlıydı. Otelin konumu çok iyiydi. Temizlik iyiydi. ##### Korcan Stayed 1 night in Apr 2025 ### 4/10 Poor #### Verified traveller 4 Apr 2025 Disliked: Staff & service Otelin konumu dışında hiçbir iyi tarafı yok. Otoparkımız var denilmesine rağmen yokmuş civardaki kapalı otoparka yönlendirdiler. Civarda park yeri olmadığı için oraya mecbur kalıyorsunuz ve gerçekten pahalı. Tuvaleti çok kötü kokuyor ve tavanı akıyor. Yatakların ortası çökmüş böyle bir konumda bu fiyata biraz daha özenli odalar beklerdik beklentimiz düşük olmasına rağmen hayal kırıklığına uğrattı. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Umut 25 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Valla yer konum ve odalar güzeldi fakat odalardaki yatak konforu çok kötüydü yatak berbattı ##### Umut Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Mehmet Hanifi 26 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FARE dahil konsept Hotel falan değil. Sakın gitmeyin. Böyle bir kepazelik görmedim. - Gece yarısı saat 12 ye kadar hem teras hem hotel içi bangır bangır müzik uyuyamıyorsunuz. - hijyen asla yok. Yatakları rahat değil. - Hotelin en güzel balayı suiti diye sattıkları odada kalmama rağmen FARE yanlış duymadınız FAREyle uyandım yatağımın dibinde. ##### Mehmet Hanifi Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Einar 6 Oct 2024 Disliked: Property conditions & facilities Merkelig frokost. Utrolig mye støy med musikk fra hotellets restaurant fra 20.00 til 24.00. Parkering var problematisk ##### Einar Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Güllü 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nur leider nicht geeignet für gehbehintertde menschen Kein lift Viel treppen ##### Güllü Stayed 3 nights in Oct 2024