Title: Artuklu Kervansarayi - Special Class Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21926432&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Artuklu Kervansarayi - Special Class A peaceful garden retreat in Artuklu where history meets comfort, complete with local breakfast specialties and quiet spaces to relax and recharge ## Photo gallery for Artuklu Kervansarayi - Special Class ![Shower, free toiletries, hair dryer, slippers - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/3aa5eea3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 Bedroom | Free WiFi - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/7b385f8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/w793h600x5y0-58becfb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/6c5b96fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Artuklu Kervansarayi - Special Class offers a peaceful retreat in Artuklu with thoughtful amenities. Guests enjoy a local breakfast, relax in the garden, or browse the library. The property features a coffee shop, free WiFi, and convenient on-site parking. ## Reviews 6.8 ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £38 includes taxes & fees 28 Jan - 29 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Standard Double or Twin Room ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Presidential Suite, 1 Bedroom ![Presidential Suite, 1 Bedroom | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/b9ee8642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom ### Highlights Garden Air conditioning Heating Fridge LCD TV Separate bedroom Hairdryer Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Single Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - 215 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Economy Room, 1 Double Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/f6b0178c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Double Bed ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 3 Single Beds ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Single Beds ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 3 - 3 Single Beds ### View all photos for Economy Room, 3 Single Beds ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 3 Single Beds ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 3 - 3 Single Beds ### View all photos for Royal Suite, 1 King Bed ![Royal Suite, 1 King Bed | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/f8ec9e0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Quadruple Room, 1 Bedroom ![Deluxe Quadruple Room, 1 Bedroom | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/da8b062c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 1 Bedroom ### Highlights Garden Air conditioning Heating Fridge LCD TV Separate bedroom Hairdryer Private bathroom - 376 sq ft - 1 bedroom - Sleeps 4 - 4 Single Beds ### Honeymoon Double Room ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Valley view - Sleeps 2 - 1 Queen Bed ### Family Room ### Highlights Garden Air conditioning Heating Fridge LCD TV 2 bedrooms Hairdryer Private bathroom - 2 bedrooms - Sleeps 5 - 1 Double Bed and 3 Single Beds ### View all photos for Superior Room ![Superior Room | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/40809011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 2 - 1 Double Bed ### View all photos for Traditional Single Room ![Traditional Single Room | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/1f32ae6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Single Room ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 1 - 1 Single Bed ### View all photos for Traditional Triple Room ![Traditional Triple Room | Free WiFi](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/b58a23c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Triple Room ### Highlights Garden Air conditioning Heating Fridge LCD TV Hairdryer Private bathroom Free bottled water - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Artuklu-Kervansarayi-Special-Class.h21926432.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Artuklu-Kervansarayi-Special-Class.h21926432.Hotel-Information) ## About the area Located in Mardin, Artuklu Kervansarayi - Special Class is in the city centre. Mardin Museum and Sabanci City Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. [Visit our Mardin travel guide](https://www.expedia.co.uk/Mardin.dx4512) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.31435%2C40.74837&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hyQCePZxbNEsKFU3kjCLi5bHfSM=) 1\. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100 ### What's nearby - Sakıp Sabancı Mardin City Museum \- 3 min walk \- 0.2 miles - Sabanci City Museum \- 3 min walk \- 0.2 miles - Great Mosque of Mardin \- 11 min walk \- 0.6 miles - Zinciriye Medresesi \- 11 min walk \- 0.6 miles - Mardin Castle \- 13 min walk \- 0.7 miles ### Getting around - Mardin Station - 22 min drive - Mardin (MQM) - 33 min drive ### Restaurants - ‪Reyhan Cafe & Restaurant - ‬6 min walk - ‪Gazi Konağı Butik Otel - ‬5 min walk - ‪Filinta Cafe - ‬5 min walk - ‪Karin Kebap&pizza - ‬5 min walk - ‪Merlin Konağı - ‬2 min walk ## About this property ### Artuklu Kervansarayi - Special Class Hotel located in Artuklu Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and coffee/tea in reception - A front desk safe, tour/ticket information and a lift Room features All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - LCD TVs with satellite channels - Private gardens, fridges and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/100000000/99050000/99049000/99048963/w473h316x0y354-5bcad0a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ağa Konağı Artuklu - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 77 reviews £57 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=99048963&PinnedHotelID=99048963&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, City View | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106880000/106877200/106877124/4329cbaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BABİ NEFES Demirhan Konağı Artuklu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 107 reviews £39 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=106877124&PinnedHotelID=106877124&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/05049c9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tughan Hotel Artuklu - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 255 reviews £42 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/104000000/103420000/103412200/103412169/c6271826.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasr-ı Han Konağı Otel Artuklu - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.4 Good 76 reviews £30 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=103412169&PinnedHotelID=103412169&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room | Free WiFi](https://images.trvl-media.com/lodging/116000000/115800000/115799700/115799663/a122c692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aydın bey konağı Artuklu - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.4 Exceptional 9 reviews £42 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=115799663&PinnedHotelID=115799663&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106640000/106632400/106632314/1ff32775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minessa Konağı Artuklu - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 117 reviews £48 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=106632314&PinnedHotelID=106632314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114780000/114779800/114779749/a6b612b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marinut Konağı Artuklu - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 60 reviews £50 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=114779749&PinnedHotelID=114779749&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119150000/119143500/119143432/4809dad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ACABEY KONAĞI Artuklu - Pet-friendly - Free Wi-Fi - Breakfast available - Housekeeping 5.6 24 reviews £21 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=119143432&PinnedHotelID=119143432&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12330000/12320100/12320083/8678bc15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zinciriye Hotel - Special Class Artuklu - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 293 reviews £62 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12320083&PinnedHotelID=12320083&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/73000000/72050000/72043400/72043359/58b3f7fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ulubey Konagi Artuklu - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 400 reviews £56 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=72043359&PinnedHotelID=72043359&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free local cuisine breakfast available daily 8 AM to 10:30 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Library ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - Lift ### More - Built in 1285 - Colonial architecture - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating ## Policies ### Check-in Check-in time starts at 1 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: EUR 17 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 2022-47-0047 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Alcohol is not served or permitted at this property ### Property is also known as Artuklu Kervansarayi Special Class Hotel Kervansarayi Special Class Hotel Artuklu Kervansarayi Special Class Kervansarayi Special Class Artuklu Kervansarayi Mardin Artuklu Kervansarayi - Special Class Hotel Artuklu Kervansarayi - Special Class Mardin Artuklu Kervansarayi - Special Class Hotel Mardin ## Frequently asked questions ### Is Artuklu Kervansarayi - Special Class pet-friendly? ### How much does it cost to stay at Artuklu Kervansarayi - Special Class? ### How much is parking at Artuklu Kervansarayi - Special Class? ### What time is check-in at Artuklu Kervansarayi - Special Class? ### What time is check-out at Artuklu Kervansarayi - Special Class? ### Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport? ### Where is Artuklu Kervansarayi - Special Class located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Artuklu Kervansarayi - Special Class Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.6 Location ### 6.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 77 8 - Good 81 6 - Okay 57 4 - Poor 35 2 - Terrible 48 ## Reviews ### 6/10 Okay #### Shirley 29 Mar 2025 Liked: Staff & service #### Disappointing The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. ##### Shirley Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Maureen 26 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay. ##### Maureen Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Matilda 15 Dec 2025 Disliked: Staff & service, amenities, property conditions & facilities Im Zimmer lief Wasser an der Wand runter, Waschbecken im Badezimmer undicht/ nasser Boden ##### Matilda Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### NORIKO 20 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 1泊目、部屋のテレビが壊れていて1チャンネルしか映らなかった。タオルがバスタオルしかない.ゴミ箱もない。２泊目、シーツが汚れていて、取り替えをお願いしたらその下のベッドマットに多くの髪の毛があった。その上、変えられないので手伝わされた。翌朝、目が腫れていたので見てほしいとお願いしても、見向きもしなかった。全く素人の営業ぶりだった。 ##### NORIKO Stayed 2 nights in Oct 2025 ### 8/10 Good #### Oruç kaan 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Temiz oda kısa süreli konaklamalar için uygun fiyat performans oteli ##### Oruç kaan Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ahmet 17 Oct 2025 Artuklu kervansaraydan rezervasyon yaptık fakat biz daha aşağıda zeminde cukur gibi odaya yerleştirdiler oldcity otel rutubetli ve havasız bir oda kahvaltıda rezaletti ##### Ahmet Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ömer 29 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Asla tavsiye etmem Otopark alanları kesikler yok ama sistemden var gözüküyor artı park cezası yedim otel yüzünden temizlik rezalet yataklar çok pis seçmiş oldugumuz odanın dışında başka bir oda vermek istediler bizim odamızın dolu olduğunu söylediler günler öncesinden rezervasyon yapmamıza rağmen yusuf die bi çalışan var o kibar mütevazi ona teşekkür ederim velakin gün içinde gezimize mani olup oda değişikliği için otele çağırdılar uyğun fiyat lı olması asla size cazip gelmesin rezalet bi yer klima lar arızalı odalar rutubet otel sahibin konuşma ve uslup u davranışı kötü ##### Ömer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Furkan Faruk 28 Sept 2025 Liked: Cleanliness, staff & service, room comfort fena değil, merkezi yerde, alışverişlerinizi yapabilirsiniz yakın yerler ##### Furkan Faruk Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ismet 27 Aug 2025 Odalar fena değildi daha temiz olabilirdi sabah kahvaltısı da ortalama altıydı bir daha gidersem tercih etmem ##### Ismet Stayed 1 night in Aug 2025 ### 4/10 Poor #### Cengiz 6 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Hat uns nicht gefallen, schkechte Zimmer ,schlech ##### Cengiz Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Verified traveller 3 Aug 2025 Disliked: Staff & service, property conditions & facilities #### Tavsiye etmem Bizi kendi binalarında değil B blok diyerek birkaç bina yan taraftaki bir yerde oda verdiler. Odada açılabilecek bir cam yoktu, korkunç derecede rutubet kokuyordu. Klima olmasa kalamazdık. 1 gece kaldık. Odada çoğu yerde örümcek ağı vardı. Ayrıca otopark adını verdikleri yer orada tüm mahallenin kullandığı bir istif merkezi. Arabamızı oraya çektirdiler. Sabah erken çıkacağımızı söyledik. Sabah arabamızın önüne başka bir araç park etmişti tam 1,5 saat araç sahibini bulmaya çalıştık. Emniyet sayesinde bulabildik. Bir daha gitmem ##### Verified traveller Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Yeteri Otel temiz, taş evi ambiyansıyla çok güzel bir yerleşke genel itibari beğendik fakat tek kötü yani gece yarısı sular kesildi ve sabaha kadar da gelmedi. Bu yüzden puan biraz kırdım fakat genel itibari ile memnun kaldık. ##### Verified traveller Stayed 1 night in Jul 2025 ### 6/10 Okay #### Süleyman 18 Jul 2025 Liked: Room comfort Disliked: Cleanliness Renligheden af værelset, specielt støvsugning af tæppet kunne godt være bedre. Morgenmaden var meget kedelig og tør. ##### Süleyman Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Alp Kagan 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tam fiyat performanstı çok aşırı bir beklentiniz olmasın ortalama bir kahvaltı ortalama bir oteldi otantik olmasina aldanmayın mardin de her yer bu sekilde ##### Alp Kagan Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Ahmet 30 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vasat Odalar oldukça bakımsız ve kirli idi. Rutubet konusu rahatsız edici boyuttaydı. Buzdolabı çalışmıyordu. ##### Ahmet Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Süheyla 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Çok keyifli bir otel Mardin'de olduğunuzu hissediyorsunuz. ![](https://a.travel-assets.com/ugc/hotel-reviews/a06d979b-9526-4513-bb97-61159984fd0a-1751111135805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Süheyla Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mehmet Firat 13 Jun 2025 Liked: Cleanliness Disliked: Property conditions & facilities Bu puana nasıl ulaştıklarını anlayamadığım bir otel. Çalışanlar çok kibar olsa da sorun giderme konusunda yardımcı olduklarını söyleyemem. İş bitirici kimse yok. Tuvalette sifon çalışmıyordu, saç kurutma makinesi bozuktu, duş alırken su zaten Mardin de tüm otellerde olduğu gibi geç ısınıyor ama bir anda soğuk su akmaya başlıyordu. Odada telefonda yok ve koca otelde gece gece devamlı resepsiyona gitme şansımız yok tabiki. Üstüne birde gece bir anda elektrik gitti. Sabah çıkış yaparken sorduk meğer otelde gitmemiş odamızda şartel atmış. Sonuçta burası büyük bi işletme böyle şeyler nasıl yaşanabilir? Çok pahalı bir otel değil tabi ama sonuçta bazı temel kriterleri karşılamak gerekir. Ben ufak tefek şeyleri göz ardı edebilirim. İşletmede personellerden alabileceğim destekleri bilirim ancak burada böyle bir şey yok. Maalesef kötü bir deneyim. Yinede kibarlıkları için teşekkür ederim. ##### Mehmet Firat Stayed 1 night in Jun 2025 ### 8/10 Good #### Sefa 11 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort çok iyi karşılaştık ##### Sefa Stayed 1 night in Jun 2025 ### 4/10 Poor #### IBRAHIM VOLKAN 10 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Kötü yorumlara karşılık insanların abarttığını düşündük, başka da seçenek olmayınca tercih ettik. Kısaca Merkeze 300 metre yokuş çıkarsınız ama çok zor değil hatta sakin yerde Kahvaltı zayıf İlgi yok Beklentiniz yüksek değilse kalabilirsiniz. Zaten uyumadan uyumaya girecekseniz sorun yaşamazsınız. ##### IBRAHIM VOLKAN Stayed 1 night in Jun 2025 ### 2/10 Terrible #### HAKAN 9 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Odalar nem rutubet kokuyor, bazı odalarda pencere yok. İşletme önce kötü odaları vermeye çalışıyor, iletişim ve davranışlar kötü ##### HAKAN Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Verified traveller 1 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort 5 kişilik aile odası oldukça genişti. Fakat bu oda otelin ana binasından 3 dk yürüme mesafesi uzağındaki başka bir binada yer alıyordu. Mardin mimarisindeki bir taş ev odasıydı. Dolayısıyla yüksek tavanlı ve oda havalandırmasının çok iyi olmadığı söylenebilir. Fakat odadaki klima ve eski ahşap oda kapısıyla havalandırma sağlanabilir. İşlek bir yol kenarında olduğu için araba sesleri belirgin şekilde duyulabiliyor. Banyolar içerde ve havalandırma yeterli olmadığı için nem ve yer yer küf vardı. Kahvaltı fena değildi, açık büfe fakat çeşit azdı yorumlarıma katılıyorum. Biz bir gece konaklama için tercih ettik. Uzun konaklama için ideal olmayabilir. ##### Verified traveller Stayed 1 night in May 2025 ### 4/10 Poor #### HAYDAR SUPHI 22 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Mimari güzel, bakım temizlik kötü Personel gayet lakayit, otel bakımsız ve pis di. Nevresimler havlular bildiğin kirliydi, neyseki yanımızda kendi nevresim ve havlumuzu götürmüştük. Otel mimari olarak tam bir eski kervansaray havasında, ancak; bakım, temizlik, personel ilgisi, servis vasatında altında idi. Otele gitmeden önce bizde benzer yorumlar okumuştuk, ama başka yer bulamadığımızdan mecbur bu otelde kalmak zorunda kaldık. ##### HAYDAR SUPHI Stayed 1 night in May 2025 ### 4/10 Poor #### Robert 7 May 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Ta inte detta hotell Dålig service. Okunnig personal. ##### Robert Stayed 1 night in May 2025 ### 4/10 Poor #### ENES 5 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Görseller yanıltıcı Hotels uygulamasında gördüğüm oda resimleri ile gerçeğin alakası bile yoktu. ##### ENES Stayed 2 nights in May 2025 ### 8/10 Good #### Ömer Faruk 1 May 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Güzel otel Oda konfor ve içerik olarak güzeldi. 316 nolu odanın sifonu çalışmıyordu. Duş askı aparatı kırıktı. Kahvaltı açık büfe güzeldi ama içerik olarak azdı. Genel itibariyle güzel bir oteldi. Suit odasını tavsiye ederim 👍 ##### Ömer Faruk Stayed 1 night in Apr 2025 ---