"Writing
Extremely disappointing stay, especially considering the premium price. We were unable to sleep in a single morning. One day an alarm went off at 6:19 a.m., and another morning housekeeping staff were rolling carts directly outside our door at 7:29 a.m. on the wooden boardwalk. At night, neighboring guests were loud, gathering on balconies and slamming doors well past 1:00 a.m., making it difficult for our family and teenage children to rest.
The food service was equally frustrating. Multiple orders were incorrect, including grilled fish being served blackened instead of grilled. On one evening, we waited over 90 minutes for our meal while guests who arrived after us were served first. Our order appeared to have been forgotten.
For the rates charged, we expected a peaceful, well-managed resort with attentive service. Instead, we experienced constant noise, poor food service, and a lack of attention to guest comfort. Unfortunately, this was not the relaxing vacation we had hoped for, and I would recommend prospective guests consider other options."
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