Title: The Exchange Regency Residence Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5256110&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Exchange Regency Residence Hotel Family-friendly fun awaits with mini golf and arcade games at this Ortigas Center hotel where both kids and adults find activities to enjoy ## Photo gallery for The Exchange Regency Residence Hotel ![Premium bedding, in-room safe, individually decorated - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/95802b41-b230-4667-8efa-cfd3e97d3ae4-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/be775998.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/c5d5df6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/2df74424.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At the heart of Ortigas Center, The Exchange Regency Residence Hotel offers a fun retreat for all. Enjoy mini golf, unwind in the sauna or steam room with a massage, and indulge in delicious meals at one of two on-site restaurants. With an outdoor pool, children's pool and playground to keep kids entertained plus high-speed WiFi to stay connected. ## Reviews 7.0 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/1334bcfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding - 269 sq ft - City view - Sleeps 4 - 1 Queen Bed ### View all photos for Premier Room ![In-room dining](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/83499ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 8.0 Very good 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding - 377 sq ft - City view - Sleeps 4 - 1 Queen Bed ### View all photos for Suite ![Suite | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/0196faed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer HDTV - 694 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed and 1 Double Bed ### View all photos for Deluxe Twin Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding - 269 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Premier Twin Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/fd2cd2e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding - 377 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Classic Twin Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding Private bathroom - 269 sq ft - City view - Sleeps 4 - 2 Single Beds ### View all photos for Classic Room, 1 Queen Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/81339107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Air conditioning Fridge HDTV Hypo-allergenic bedding Premium bedding Private bathroom - 269 sq ft - City view - Sleeps 4 - 1 Queen Bed ### Deluxe Premium Queen - Sleeps 2 ### View all photos for Premier Queen ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/5b911a55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Queen - Sleeps 2 ### View all photos for Premier Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/dfd78d47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin - Sleeps 2 ### View all photos for Deluxe Premium Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/e6804284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Twin - Sleeps 2 ### View all photos for Deluxe Classic Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/0a5b5000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Twin - Sleeps 2 ### View all photos for Deluxe Classic Queen ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/6f0ba750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Queen - Sleeps 2 ### View all photos for Suite ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/3405d4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-The-Exchange-Regency-Residence-Hotel.h5256110.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-The-Exchange-Regency-Residence-Hotel.h5256110.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.58292%2C121.06356&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=snZ1CGWxXdus9cHFG2vUPdfRptk=) Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605 #### What's nearby - Ayala Malls The 30th \- 2 min walk \- 0.1 miles - SM Megamall \- 8 min walk \- 0.5 miles - Estancia at Capitol Commons \- 8 min walk \- 0.5 miles - Shangri-La Mall \- 11 min walk \- 0.6 miles - Robinsons Galleria Mall \- 11 min walk \- 0.6 miles #### Getting around - Manila Paco Station - 8 min drive - Ortigas Avenue Station - 17 min walk - Manila (MNL-Ninoy Aquino Intl.) - 39 min drive #### Restaurants - ‪One Café and Events Place - ‬2 min walk - ‪One Lounge - ‬2 min walk - ‪Starbucks - ‬4 min walk - ‪Starbucks - ‬2 min walk - ‪Serenitea - ‬1 min walk ## About this property ### The Exchange Regency Residence Hotel Family-friendly hotel near SM Megamall At The Exchange Regency Residence Hotel, you can look forward to a corner/local shop, mini golf and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and 1 meeting room - Concierge services, a banquet hall and a billiards/pool table Room features All 216 individually furnished rooms include perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Other amenities include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Showers and soap - 32-inch HDTVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/9000000/8740000/8738400/8738359/fdce1b2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Privato Ortigas Ortigas Center - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 275 reviews £21 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8738359&PinnedHotelID=8738359&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/93000000/92330000/92322200/92322104/6cd2008d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wynwood Hotel Ortigas Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 149 reviews £63 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=92322104&PinnedHotelID=92322104&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/2000000/1970000/1967300/1967295/4868b6bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Malayan Plaza Ortigas Center - 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Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 7.8 Good 276 reviews £29 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9842511&PinnedHotelID=9842511&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 6 AM to 10 AM for a fee: PHP 400 for adults and PHP 250 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Cuisine-Chef and Brewer - Tullys ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Gym - Mini golf - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Arcade/game room - Children's pool - Grocery/convenience store - Laundry facilities - Mini golf - Outdoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 1,475 square feet of conference space - Meeting room ### Outdoors - Pool loungers ### Spa - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 40 floors - Art Deco architecture - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LED TV with premium digital channels ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 5:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PHP 1500.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000 per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately PHP 400 for adults and from PHP 250 for children - Airport shuttle fee: PHP 1500 per vehicle (one way) - Rollaway bed fee: PHP 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Exchange Regency Exchange Regency Hotel Exchange Regency Residence Exchange Regency Residence Hotel Exchange Regency Residence Hotel Pasig Exchange Regency Residence Pasig Exchange Residence Hotel Regency Exchange Regency Exchange Hotel Regency Residence Hotel Exchange Regency Resince Pasi The Exchange Regency Residence The Exchange Regency Residence Hotel Hotel The Exchange Regency Residence Hotel Pasig The Exchange Regency Residence Hotel Hotel Pasig ## Frequently asked questions ### Does The Exchange Regency Residence Hotel have a pool? ### Is The Exchange Regency Residence Hotel pet-friendly? ### How much is parking at The Exchange Regency Residence Hotel? ### What time is check-in at The Exchange Regency Residence Hotel? ### What time is check-out at The Exchange Regency Residence Hotel? ### Does The Exchange Regency Residence Hotel provide a shuttle to the airport? ### Where is The Exchange Regency Residence Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Exchange Regency Residence Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 5.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 135 8 - Good 273 6 - Okay 206 4 - Poor 82 2 - Terrible 59 ## Reviews ### 10/10 Excellent #### Claudine 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Housekeeping maintained the cleanliness of our room. Kept our coffee, tea, and water stacked every time and staff members are polite and helpful. ##### Claudine Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maria Jocelyn 14 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Housekeeping staffs are courteous and do a good job maintaining clean room. Receptionists are courteous, friendly and knowledgeable on things when you ask something Security Guards- Helpful, Courteous and Friendly. Hotel is very clean. My negative comments: air conditioning a little noisy; TV minimal tv shows in English; found cockroaches in my room but hotel sent pesticide asap. No face towels and hand towels provided. ##### Maria Jocelyn Stayed 13 nights in Oct 2025 ### 6/10 Okay #### Anatalie 29 Mar 2025 Liked: Staff & service, property conditions & facilities Good and affordable ##### Anatalie Stayed 4 nights in Mar 2025 ### 8/10 Good #### Verified traveller 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good option around East Ortigas. ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### alper 17 Feb 2024 Liked: Cleanliness, staff & service Disliked: Amenities Nice place ##### alper Stayed 4 nights in Feb 2024 ### 8/10 Good #### Noriki 29 Aug 2025 I don’t feel any inconvenience. ##### Noriki Stayed 1 night in Aug 2025 ### 8/10 Good #### Nina Krishna 2 Jan 2023 The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay ##### Nina Krishna ### 6/10 Okay #### dean 5 Dec 2023 Liked: Staff & service Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing. ##### dean Stayed 7 nights in Nov 2023 ### 2/10 Terrible #### Gerald 2 Oct 2022 Disliked: Cleanliness, amenities, property conditions & facilities Old and very unkept hotel. Very embarrassing.... Check in at you own risk. ##### Gerald Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Armando 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Annual solo visit I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one ##### Armando Stayed 4 nights in Jan 2024 ### 4/10 Poor #### estelita 6 Mar 2024 Disliked: Cleanliness, property conditions & facilities Small cockroaches everywhere. ##### estelita Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Gilberto 23 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities Microwave was in the photo of my premium room and it was not provided in my room, only for premier rooms Took staff 50 mins to fulfill my request of heating my meal with their staff microwave Fridge was set to 7 temp, it froze my items, nearly exploded my 2 reusable bottles The door to my unit was possibly tampered with as on my 2nd day I nor the front desk staff could open it without a specialist coming to replace the door The tv remote buttons are not accurate and confusing Stay away from here ##### Gilberto Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Nauvarat 3 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Really!!! So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am. ##### Nauvarat Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Sean 23 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :( ##### Sean Stayed 5 nights in Aug 2023 ### 8/10 Good #### Verified traveller 25 Oct 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Not bad but could be cleaner There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware ##### Verified traveller Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Darwin 3 Dec 2022 Liked: Staff & service Disliked: Cleanliness Please make your towels are cleaned properly. It smells bad. ##### Darwin ### 2/10 Terrible #### Trevor 27 Apr 2025 Disliked: Cleanliness, property conditions & facilities Not recommended anymore. Sky box wasn't working No soap when I arrived yet room was supposed to have been cleaned and was a late arrival so plenty of time. No complimentary coffee or tea but they had a sign say otherwise. Bathroom light switch dirty, not ever cleaned. Toilet roll holder dirty Made up room and took away 2nd towel and still didn't provide coffee or tea. Shower was difficult to adjust, from burning hot to cool. Never got that right ##### Trevor Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### GeumRan 19 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 정말별루입니다 Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days ![벽쪽곰팡이와 바퀴벌레나옮](https://a.travel-assets.com/ugc/hotel-reviews/9D2EF252F16452662DED5F974E03CAB9580B73E61729347745882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D4B1DFCCBECFE53B2906E155D31E469C6F376AB61729347745499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GeumRan Stayed 2 nights in Oct 2024 ### 4/10 Poor #### KEIR 9 Aug 2024 Liked: Staff & service, amenities Disliked: Cleanliness First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE! ##### KEIR Stayed 3 nights in Aug 2024 ### 8/10 Good #### kimi 9 Dec 2025 トイレが詰まったのが嫌だった。 シャワーが狭すぎる。 それ以外はよかったです！ ##### kimi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### GILLES 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Seul petit reproche, la chambre est exiguëe.sinon, le reste est excellent ##### GILLES Stayed 3 nights in Jul 2025 ### 8/10 Good #### Dart 27 Aug 2024 Disliked: Property conditions & facilities ! ##### Dart Stayed 1 night in Aug 2024 ### 4/10 Poor #### Kenni 13 Feb 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dårlig komfort. Manglede ordentlig rengøring, sengen alt for lille og dårlig at sove i. ##### Kenni Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Guilbert 6 May 2022 Liked: Staff & service Disliked: Property conditions & facilities As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room ##### Guilbert Stayed 3 nights in May 2022 ### 10/10 Excellent #### kristin 8 Mar 2022 Liked: Cleanliness, staff & service, amenities A bit outdated but overall it was a good stay. ##### kristin Stayed 1 night in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Hotel La Villa Port d Antibes & Spa](https://www.expedia.co.uk/Cannes-Hotels-Hotel-La-Villa-Port-D-Antibes-Spa.h46058402.Hotel-Information) > > [Shangri-La The Fort, Manila](https://www.expedia.co.uk/Manila-Hotels-Shangri-La-The-Fort.h13370590.Hotel-Information) > > [Hotels in Munich](https://www.expedia.co.uk/Munich-Hotels.d179896.Travel-Guide-Hotels) > > [The Sphere Serviced Residences Managed by HII](https://www.expedia.co.uk/Manila-Hotels-The-Sphere-Serviced-Residences-Managed-By-HII.h32712749.Hotel-Information) > > [New World Makati Hotel](https://www.expedia.co.uk/Manila-Hotels-New-World-Makati-Hotel.h19898.Hotel-Information) > > [The Gramercy Residences Makati Manila](https://www.expedia.co.uk/Manila-Hotels-The-Gramercy-Residences-Makati-Manila.h84800570.Hotel-Information) > > [The Heritage Hotel Manila](https://www.expedia.co.uk/Manila-Hotels-The-Heritage-Hotel-Manila.h17999.Hotel-Information) > > [Dusit Thani Manila](https://www.expedia.co.uk/Manila-Hotels-Dusit-Thani-Manila.h24407.Hotel-Information) > > [The Manila Hotel](https://www.expedia.co.uk/Manila-Hotels-The-Manila-Hotel.h24224.Hotel-Information) > > [Hotels in Brighton](https://www.expedia.co.uk/Brighton-Hotels.d6046944.Travel-Guide-Hotels) > > [Hotel 101 - Manila](https://www.expedia.co.uk/Manila-Hotels-Hotel-101-Manila.h13343622.Hotel-Information) > > [The Bells](https://www.expedia.co.uk/Leeds-Hotels-The-Bells.h19223311.Hotel-Information) > > [The Views Monumental](https://www.expedia.co.uk/Funchal-Hotels-The-Views-Monumental.h918494.Hotel-Information) > > [Hotels in Atlantic City](https://www.expedia.co.uk/Atlantic-City-Hotels.d602179.Travel-Guide-Hotels) > > [City Garden GRAND Hotel](https://www.expedia.co.uk/Manila-Hotels-City-Garden-GRAND-Hotel.h8413722.Hotel-Information) > > [Seda BGC (Bonifacio Global City)](https://www.expedia.co.uk/Manila-Hotels-Seda-Bonifacio-Global-City.h5943256.Hotel-Information) > > [Edsa Shangri-La, Manila](https://www.expedia.co.uk/Manila-Hotels-Edsa-Shangri-La.h18171.Hotel-Information) > > [Club St George Resort](https://www.expedia.co.uk/Paphos-Hotels-Club-St-George-Resort.h5964757.Hotel-Information) > > [Sotogrande Neopolitan Hotel](https://www.expedia.co.uk/Manila-Hotels-Sotogrande-Neopolitan-Hotel.h45837642.Hotel-Information) > > [Saltmoore](https://www.expedia.co.uk/Whitby-Hotels-Raithwaite-Sandsend.h4276816.Hotel-Information) > > [Conrad Manila](https://www.expedia.co.uk/Manila-Hotels-Conrad-Manila.h11980032.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to Tulum (TUY)](https://www.expedia.co.uk/lp/flights/edi/tuy/edinburgh-to-tulum) ### Cars ### Activities ### Packages > [Piccadilly Circus](https://www.expedia.co.uk/Piccadilly-Circus-London-City-Centre.d508415.Attraction) > > [Alderney Holidays](https://www.expedia.co.uk/Alderney.d284.Holidays-City-Breaks) ---