5/5 Excellent
marjorie
Travelled with partner
2 Dec 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021
The Charter House
Photo gallery for The Charter House
Overview of The Charter House
The Charter House
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
Explore the area
- Greenbelt Shopping Mall1 min walk
- Asian Institute of Management5 min walk
- Makati Medical Center16 min walk
- Manila (MNL-Ninoy Aquino Intl.)11 min drive
Choose dates to view prices
About this area
Makati
In the city centre and near a metro station, The Charter House is in an area with good shopping. Travellers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.
What's nearby
- Greenbelt Shopping Mall - 1 min walk
- Ayala Museum - 4 min walk
- Asian Institute of Management - 5 min walk
- Makati Stock Exchange - 6 min walk
- Makati Medical Center - 16 min walk
Getting around
- Ayala Center Station - 13 min walk
- Manila Pasay Road Station - 17 min walk
- Manila (MNL-Ninoy Aquino Intl.) - 11 min drive
Restaurants
- The Capiz Coffee Shop — 1 min walk
- Persia Grill - 2 min walk
- Pancake House - 2 min walk
- Lorenzo's Way - 3 min walk
- Peoples' Palace - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
- 1 1 restaurant
- Room service available
Things to do
- Outdoor pool
Family friendly
- Corner/local shop
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Porter
Languages spoken
- English
- Filipino
Business services
- Business centre
- A meeting room
Outdoors
- Rooftop terrace
Spa
- Massages
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 32-inch LED TV
- TV channels
Food and drink
- Free bottled water
- Fridge
More
- Desk
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Makati
San Lorenzo
2 star
Air conditioned
Free WiFi
Family-friendly
Guest rating 3.5+
Hotel
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: PHP 1000
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between PHP 200 and PHP 500 per person (approximately)
- Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati
Frequently asked questions
Overall score and ratings
3.8
Good
3.9/5
Cleanliness
4.0/5
Staff & service
3.9/5
Amenities
3.5/5
Property conditions & facilities
2/5 Poor
Rola2769nd
4 Oct 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2021
1/5 Terrible
Sid
Business traveller
3 Sept 2021
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filty rooms
Stayed 10 nights in Aug 2021
3/5 Okay
Abbiegail
Travelled with family
4 Aug 2021
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not your clean & hygienic hotel
Stayed 6 nights in Jul 2021
4/5 Good
Merfe
1 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in May 2021