Standard Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Red Planet Quezon City Timog

3 out of 5
Red Planet Quezon City Timog
100 Timog Avenue, Barangay Sacred Heart, Quezon City, Manila

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 577 reviews" "
Rating 8 - Good. 230 out of 577 reviews" "
Rating 6 - Okay. 90 out of 577 reviews" "
Rating 4 - Poor. 24 out of 577 reviews" "
Rating 2 - Terrible. 18 out of 577 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Quarisabel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ira on 11 Apr 2024
Hi Quarisabel,We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to see you again soon!

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only booked this property because of a super deal that popped up on Expedia. It was so good that next time we stay in the area we'll book here without even looking at other hotels. Overall, it was great. Everything worked as it should in the room. The room was clean and adequate for travelers just staying a night or two. Parking was easy. Being well located in Timog, there were a ton of nearby restaurant choices. Highly recommended for the overnight traveller.
Stayed 1 night in Jan 2024
Response from Ira on 8 Feb 2024
Dear Sir Tony,Greetings from Red Planet Quezon City!Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is important to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Warm regards,

8/10 Good

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Better if a common microwave, ice machine and an electric water kettle were available please
Stayed 2 nights in Jan 2024
Response from Ira on 7 Feb 2024
Dear Ms. Anne Marie,Greetings from Red Planet Quezon City Timog!We appreciate your feedback as it helps us identify areas for improvement. We have taken note of your concerns about having a microwave, ice machine, and electric kettle. Thank you for giving a high score for the staff.We hope to see you again soon!

10/10 Excellent

Jeanell

Liked: Amenities, property conditions & facilities
Asked for a quiet room and they delivered. Affordable with decent quality
Stayed 2 nights in Dec 2023
Response from Ira on 19 Dec 2023
Dear Ms. Jeanell,Thank your for writing us a feedback about your recent stay. We are delighted that you enjoyed your stay with us.We can't wait to see you again soon!

10/10 Excellent

WINNIE

Liked: Staff & service, property conditions & facilities
I had a nice stay, no complaint whatsoever. The front desk staff and the guards were friendly and professional
Stayed 2 nights in Nov 2023
Response from Thea Santos - Front Office Supervisor on 10 Dec 2023
Dear Ms. Winnie,Greetings from Red Planet Hotels!Thank you for giving us an excellent rating and for sharing your experience with us. We are delighted to know that you loved your stay. We hope to see you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Thea Santos - Front Office Supervisor on 27 Nov 2023
Dear Mr. Rodrigo,Greetings from Red Planet Hotels!Thank you for giving us an excellent rating. We hope to see you again soon!Warm regards,Thea SantosFront Office Supervisor

8/10 Good

Tinsley

Stayed 1 night in Nov 2023
Response from Thea Santos - Front Office Supervisor on 27 Nov 2023
Dear Valued Guest,Greetings from Red Planet Hotels!Thank you for giving us an excellent score. We hope to see you again soon!Warm regards,Thea Santos Front Office Supervisor

10/10 Excellent

Buddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Planet buddy
Good
Stayed 1 night in Nov 2023
Response from Thea Santos - Front Office Supervisor on 20 Nov 2023
Dear Mr. Buddy,Greetings from Red Planet Hotels!Thank you for giving us an excellent score. We are delighted to know that you enjoyed your stay with us. We hope to see you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Buddy

Stayed 1 night in Nov 2023
Response from Thea Santos - Front Office Supervisor on 18 Nov 2023
Dear Valued Guest,Greetings from Red Planet Hotels!Thank you for your excellent score. We are glad to know that you enjoyed your stay with us. We hope to see you again soon!Warm regards,Thea SantosFront Office Supervisor

6/10 Okay

Jamesallen

Not going back
Not good. Linens are bad towel are horrible and there no bath soap at all.
Stayed 2 nights in Oct 2023

4/10 Poor

carolyn

Stayed 2 nights in Sep 2023
Response from Thea Santos - Front Office Supervisor on 17 Oct 2023
Dear Ms. Carolyn,Greetings from Red Planet Hotels!Thank you for taking the time to leave us a rating. Have a great day!Warm regards,Thea SantosFront Office Supervisor

8/10 Good

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 2 nights in Sep 2023
Response from Ira on 17 Sept 2023
Dear Mr. Jayson,Greetings from Red Planet Quezon City Timog!Thank you for sharing us your recent experience. We are glad that you've enjoyed stay with us.Hoping to see you again soon! Mirabel Torres,Front Office Supervisor

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Thea Santos - Front Office Supervisor on 28 Aug 2023
Dear Ms. Cecilia,Greetings from Red Planet Hotels!Thank you for taking the time to leave us an excellent rating. We hope to see you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Philliph M

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff!!
Stayed 28 nights in Jul 2023
Response from Thea Santos - Front Office Supervisor on 22 Aug 2023
Dear Mr. Philliph,Greetings from Red Planet Hotels!Thank you for giving us an excellent rating. We are glad to enjoyed your stay. See you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Adrian Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
This place is extremely good for a budget hotel I'm seriously impressed there helpful and accommodating. I really like this place I'm definitely going back again. And a big thanks to the guard that work the door there all great nice men to. I can't say enough good things about the red planet timog.
Stayed 28 nights in Jul 2023
Response from Ira on 3 Aug 2023
Dear Sir Adrian,Greetings from Red Planet Quezon City Timog!We really appreciate you taking the time to share your rating with us. Thank you so much for your wonderful review! We will share this with the whole team especially to the security team to let them know to keep up the amazing work.We look forward to seeing you again soon. Best regards,Ira TorresFront Office Supervisor

6/10 Okay

Thesa

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Thea Santos - Front Office Supervisor on 17 Jun 2023
Dear Ms. Theresa,Greetings from Red Planet Hotels!Thank you for taking the time to leave us a score rating. We hope to see you again soon.Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Jan Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 1 night in May 2023
Response from Ira on 29 May 2023
Dear Jan Marvin,Greetings from Red Planet Quezon City Timog!Thank you for giving us an excellent review. We are delighted that you enjoyed your stay in our hotel. We can't wait to have you back soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable
Stayed 2 nights in May 2023
Response from Thea Santos - Front Office Supervisor on 28 May 2023
Dear Ms. Michelle,Greetings from Red Planet Hotels!Thank you for giving us an excellent score. We are glad to know that you've enjoyed your stay. We hope to see you soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

DaQuan

Stayed 2 nights in Apr 2023
Response from Thea Santos - Front Office Supervisor on 20 May 2023
Dear Valued Guest,Greetings from Red Planet Hotels!Thank you for giving us an excellent score. We are glad you've enjoyed your stay. See you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Marieta Maquinto

Stayed 1 night in Mar 2023
Response from Mirabel Torres on 8 Apr 2023
Dear Ms. Marieta,Warm greetings from Red Planet Hotels!Thank you for giving us an excellent review. We cannot wait to see you again soon!Best regards,

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and all the staff is friendly.
Stayed 4 nights in Mar 2023
Response from Thea Santos - Front Office Supervisor on 5 Apr 2023
Dear Ms. Gina, Greetings from Red Planet Hotels!Thank you giving us an excellent score and review. We are glad to know that you've enjoyed your stay with us. See you again soon!Warm regards,Thea SantosFront Office Supervisor

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay
Stayed 1 night in Mar 2023
Response from Mirabel Torres on 24 Mar 2023
Dear Valued Guest,Warm Greetings from Red Planet Quezon Timog!Thank you so much for giving us an excellent review.We hope to see you again soon!

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended for travellers! Affordable and so clean!
Stayed 5 nights in Feb 2023
Response from Ira on 7 Mar 2023
Dear Sir Edison,Warm regards from Red Planet Quezon Timog!Thank you for giving us an excellent score and review. We are glad that you have enjoyed your stay with us. We hope to see you again soon!Best regards,

4/10 Poor

TERESITA, BRENTWOOD

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No coffee or tea provision; no phone inside the room; no toiletries; you need to go to the front desk to ask for towels, tp, etc! The room is extremely small & tight! 👎👎👎
Response from Thea Santos - Front Office Supervisor on 7 Feb 2023
Dear Ms. Teresita,Greetings from Red Planet Hotels!Thank you for taking the time to share with us your experience. It is indeed true that we don't set up coffee or tea provision and phones inside the room. Thus, we are using a mobile application as a mode of communication from our guests to the front desk. A hallway phone was also in placed for accessibility. Coffee are being offered at the lobby for a very affordable price while hand soap and 3-in-1 shampoo, conditioner and body wash are set up in each guest room. Request for extra amenities such as towels are also upon request. Our rooms are designed to be space efficient providing our guests with necessary amenities needed for a comfortable stay. Thank you and we hope to see you soon!Warm regards,Thea Santos Front Office Supervisor

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Ira Torres on 1 Jan 2023
Dear Valued Guest,Greetings from Red Planet Hotels!Thank you for your wonderful review. We hope to be of service with you again soon!Warm regards,

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff that was always ready to help even when i was trying ti learn the language
Stayed 23 nights in Sep 2022
Response from Mirabel Torres on 30 Sept 2022
Dear Mr. Justin,Greetings from Red Planet Hotels!Thank you for taking time to leave a review. We are beyond grateful that you've appreciated our staffs' effort to make your stay memorable. We hope to see you again on your next trip!Warm regards,Front Office Agent

10/10 Excellent

Angela Louise

Stayed 2 nights in Aug 2022

2/10 Terrible

Grace

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor ventilation. The room stayed wet...moisture on the walls and floors. Poor shower design. Unable to access wi-fi in the guest room.
Stayed 10 nights in Jul 2022
Response from Sherry on 30 Aug 2022
Dear Grace,Warm Greetings from Red Planet Quezon Timog!Please accept our apologies for the inconvenience during your stay. Your concern about our wifi was forwarded to the concerned department for checking. As for the ventilation and moisture on the walls and floors, We are monitoring this concern. The comfort of our guests is our top priority and it was very unfortunate that we did not meet your expectations. We hope this will not deter you from coming back in the future. Please feel free to look for me should you have concerns on your next stay.Sincerely,Sherry BartolomeHotel Manager

2/10 Terrible

JAIME, ROSEVILLE

Stayed 13 nights in Jul 2022

6/10 Okay

Angelo

Stayed 2 nights in Jun 2022
Response from Thea Santos on 13 Jun 2022
Dear Valued Guest, Greetings from Red Planet Hotels! Thank you for taking the time to leave us a rating. We hope to be of service to you again soon. Warm regards, Thea Santos Front Office Supervisor

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerador in the room, no desk and no table. The wifi didn’t work.
Stayed 1 night in May 2022
Response from Debbie on 9 Jun 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for sharing your experience with us and for rating us a perfect score despite some limitations in our rooms. Since we do not have refrigerator inside our rooms, we can store your food in our mini fridge at the front desk. As we have space-efficient rooms, our guests can use the fold-out desk attached to the wall. Kindly accept my sincerest apologies if your wifi didn't work during your stay. For future reference, kindly let us know for any concerns so we can attend to them right away. Nevertheless, thank you for staying with us and we hope to see you again soon. Warm Regards, Debbie Basada Front Office Supervisor

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
A no frills hotel. Small but clean and comfortable rooms. AC works great and plenty of hot water. Many dining options within walking distance. Every single staff member was accommodating and over the top friendly. We very much enjoyed our stay.
Stayed 10 nights in May 2022
Response from Debbie on 11 Jun 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you very much for writing us a good review. It is our pleasure to serve you the best way we can. I'm glad that you had a wonderful stay in our hotel. We hope to see you again soon. Have a pleasant day ahead! Warm Regards, Debbie Basada Front Office Supervisor

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Debbie on 25 Mar 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for staying with us and for sharing your rating with our hotel. We hope to see you again soon! Warm Regards, Debbie Basada Front Office Supervisor

10/10 Excellent

Daniel

Exelant service cool peaple overall experance exelant
Stayed 16 nights in Feb 2022
Response from Debbie on 2 Mar 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for sharing your experience in our hotel. It is our big pleasure that you recognize our staff and service. We are delighted to accommodate you. Should you have any other inquiries or need assistance, please do let us know. Have a great day ahead! Warm Regards, Debbie Chua-Basada Front Office Supervisor

10/10 Excellent

MAURICE

Stayed 2 nights in Feb 2022
Response from Debbie on 28 Feb 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for staying with us and for rating us a perfect score. It is our pleasure to have you here and we hope to see you again soon. Have a great day ahead! Warm Regards, Debbie Chua-Basada Front Office Supervisor

10/10 Excellent

Ramon

Stayed 1 night in Feb 2022
Response from Thea Santos- Front Office Supervisor on 23 Feb 2022
Dear Valued Guest, Good day! Thank you for giving us an excellent score. We are delighted to know that you are satisfied with your recent stay experience. Again, thank you and we hope to be of service with you again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best and comfortable stay, only at RedPlanet.
I always stay at Red Planet Hotels whenever i travel. From the cheap price and its comfortable smooth bed. Wow.
Stayed 3 nights in Jan 2022
Response from Debbie on 27 Jan 2022
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for your wonderful review and for always choosing our hotel for your accommodation needs. We are delighted to know of your satisfaction. Thank you and we hope to see you again soon. Until then, please keep safe! Warm Regards, Debbie Chua-Basada Front Office Supervisor

8/10 Good

Maria Athena

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021
Response from Thea Santos - Front Office Supervisor on 11 Dec 2021
Dear Ms. Maria Athena, Greetings from Red Planet Hotels! Thank you for taking the time to score us. We sincerely appreciate your response and we hope that you have enjoyed your stay with Red Planet. Thank you and we hope to be of service with you again soon. Warm regards, Thea Santos Front Office Supervisor

8/10 Good

Rodel

Stayed 1 night in Dec 2021

4/10 Poor

Gilbert Vallejos, Germantown

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2021

8/10 Good

Rolando

Stayed 3 nights in Apr 2021
Response from Debbie on 13 May 2021
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for staying with us. It was a pleasure serving you during this time of the pandemic. We hope to see you again soon once we get back to normal. Please keep safe until then. Warm Regards, Debbie Chua-Basada Front Office Supervisor

2/10 Terrible

Rodolfo

Stayed 1 night in Mar 2021
Response from Debbie on 12 Apr 2021
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Kindly accept our sincerest apologies if we weren't able to accept you due to insufficient documents in support to your purpose of stay. We have approved the cancellation and refund for your booking, however there is no update yet from Hotels.com. May we request you to follow it up with Hotels.com because they will need a confirmation from your end. Thank you for your understanding and we hope to serve you next time. Please stay safe. Warm Regards, Debbie Chua-Basada Front Office Supervisor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Thea Santos - Front Office Supervisor on 14 Mar 2020
Dear Valued Guest, Greetings from Red Planet Hotels! Thank you for giving us an excellent score. We hope to be of service with you again soon. Warm regards, Thea Santos Front Office Supervisor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Thea Santos - Front Office Supervisor on 14 Mar 2020
Dear Valued Guest, Greetings from Red Planet Hotels! Thank you for giving us an excellent score. We hope to be of service with you again soon. Warm regards, Thea Santos Front Office Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel to stay 👌👍
Stayed 1 night in Mar 2020
Response from Thea Santos - Front Office Supervisor on 7 Mar 2020
Dear Valued Guest, Greetings from Red Planet Hotels! Thank you for giving us an excellent review and score. We are glad to know that you've enjoyed your stay with us. We hope to see you soon! Warm regards, Thea Santos Front Office Supervisor

8/10 Good

A., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Small. Good location. Parking is terrible. Aircon is loud.
Stayed 4 nights in Feb 2020
Response from Thea Santos - Front Office Supervisor on 3 Mar 2020
Dear Valued Guest, Greetings from Red Planet Hotels Thank you for taking the time to write us a review. We are glad to know that you like the cleanliness and the location of the hotel. Please be advise that parking is available, however due to space limitation, it is on a first come- first serve basis only. For your concern regarding the aircon, rest assured that we will report this to the concern department. Thank you and we hope that this will not deter you from staying with us again. Have a great day. Warm regards, Thea Santos Front Office Supervisor

8/10 Good

Vassyleen, MANILA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was neat, location is convenient,staff are friendly
Stayed 1 night in Feb 2020
Response from Thea Santos - Front Office Supervisor on 26 Feb 2020
Dear Valued Guest, Greetings from Red Planet Hotels! Thank you for giving us a wonderful score. We hope to see you again soon! Warm regards, Thea Santos Front Office Supervisor

10/10 Excellent

Grace., Honolulu, Hawaii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean property excellent location near by restaurants and night life few blocks away. Staff was friendly upon check in.
Stayed 1 night in Feb 2020
Response from Thea Santos- Front Office Supervisor on 17 Feb 2020
Dear Ms. Grace, Greetings from Red Planet Hotels Thank you for a wonderful review. We are glad to know that you've enjoyed your stay with us and that you appreciate the location, cleanliness and our staffs' customer service. Thank you and we hope to see you again soon! Warm regards, Thea Santos Front Office Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Debbie Chua on 14 Feb 2020
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for rating us a perfect score. It's been a pleasure in giving you a satisfactory stay. We look forward in serving you again soon. Warm Regards, Debbie Chua Front Office Supervisor

10/10 Excellent

MS, Sacramento, CA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a modest and safe hotel at a good location.
Stayed 3 nights in Feb 2020
Response from Debbie Chua on 11 Feb 2020
Dear Valued Guest, Greetings from Red Planet Quezon Timog! Thank you for your wonderful feedback. Safety and security is one of our top priorities. It has been a pleasure serving you and we hope to see you soon again. Warm Regards, Debbie Chua Front Office Supervisor