I’M Hotel

Photo gallery for I’M Hotel

Lobby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Overview of I’M Hotel

I’M Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210

Explore the area

  • Popular LocationGlorietta Mall3 min drive
  • Popular LocationMakati Medical Center12 min drive
  • Popular LocationSt Luke's Medical Center Global City13 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)31 min drive

Choose dates to view prices

About this area

Makati

Located in Makati, I’M Hotel is in the city centre. SM Mall of Asia and Venice Grand Canal Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park. The Mind Museum and Star City are also worth visiting.

What's nearby

  • Glorietta Mall - 3 min drive
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive
  • Makati Medical Center - 12 min drive
  • St Luke's Medical Center Global City - 13 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 31 min drive

Restaurants

  • Maru Korean Restaurant - 2 min walk
  • Royal Indian Curry House - 2 min walk
  • Le Petit Souffle - 2 min walk
  • Argos - 2 min walk
  • Hossein's Persian Kebab - 2 min walk

About this property

I’M Hotel

Luxury Makati hotel in Makati Downtown, near Makati Medical Center
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 810 for adults and PHP 410 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for PHP 1900.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 810 for adults and PHP 410 for children (approximately)
  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 464 out of 853 reviews
5 - Excellent 54%
Rating 4 - Good. 264 out of 853 reviews
4 - Good 31%
Rating 3 - Okay. 60 out of 853 reviews
3 - Okay 7%
Rating 2 - Poor. 32 out of 853 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 853 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the location close to all things that I needed to do
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 3 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except the boring limited breakfast
All was good there other than the breakfast. It still a covid limited menu. Just bla and doesn't change from one day to the next.
Stayed 5 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Mar 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For it's price and location, I'M has been my go to hotel in the last 5 years. I never had bad experience there in any ways, except one. They were not offering laundry service during my recent stay, could be due to COVID-19. I try packing light for my travel, so laundry service not offered was a little problem for me.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service
Called to front desk four times to have Security box in room fixed. No one came. Asked the maid about it, she called someone, still no one came. Ordered room service breakfast, got something that didn’t order or was even on the menu. Was this hotel few years ago, it’s a ghost town now like their service.
Stayed 3 nights in Mar 2022

1/5 Terrible

Stayed 3 nights in Feb 2022

3/5 Okay

Liked: Cleanliness, room comfort
It's a decent hotel, but for a place that wants to call itself a 5 star hotel, everything in the room just feels cheap.
Stayed 1 night in Feb 2022