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Reviews of Hampton Inn & Suites Mount Joy/Lancaster West

2.5 out of 5
Hampton Inn & Suites Mount Joy/Lancaster West
2301 Strickler Road, Manheim, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 143 reviews" "
Rating 8 - Good. 31 out of 143 reviews" "
Rating 6 - Okay. 8 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

shardae

Business traveller
Liked: Property conditions & facilities
This place was amazing and the fact that they allowed us to use the out door grill I needed I was so amazed
Stayed 1 night in Apr 2024

8/10 Good

Bruce, Altamont

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to eateries.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great people. Wonderful accommodations. I highly recommend this Hampton Inn.
Stayed 1 night in Apr 2024

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, property conditions & facilities
My family and I had a nice stay here. Beautiful facility and we loved the area! The breakfast though was somehow disappointing, just a few choices. But we were happy to see gluten free bagels and muffins individually wrapped. That was a relief since my daughter has gluten allergies. Thanks!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

6/10 Okay

Maria

Stayed 2 nights in Apr 2024

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

TUNYAPORN, Rockville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check-out. Staffs are friendly. The room is very clean and the location is very convenience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, nice breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Stayed 1 night in Jan 2024

8/10 Good

Jessica

Stayed 1 night in Dec 2023

8/10 Good

Chaniqua, Inwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very personable and professional, room was clean and all accommodations were as expected.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
The room was very clean and spacious. The handicap bathroom was perfect with the roll in shower. Everything was clean and very comfortable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Noelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Facility within 5 mins Shops & places to eat were very close by Very clean & up to date
Stayed 1 night in Oct 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Centrally located betw Hershey park and dutch wonderland. Many food options around. And very pet friendly!
Stayed 2 nights in Oct 2023

10/10 Excellent

RUDOLF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

CLAUDE SCOTT

Stayed 1 night in Oct 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us. We stopped to see a relative in Mt. Joy. Room was spacious, very clean and comfortable. We'd definitely return next time we're in the area. The young man at the desk couldn't have been more friendly and helpful. I didn't get his name but he was leaving for a week's vacation in Puerto Rico.
Stayed 1 night in Oct 2023

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food options in the plaza in front of the property! Parking was a little far having to walk from the back of property! Overall excellent stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay & slept well, very quiet. Breakfast was very accomodating as well. Thank you Dave & Jackie
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Joel Alberto

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Dikeitha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great choice for a hotel. The only odd thing was that parking was in the rear. There was a door in the rear but to get to check-in we needed to take an elevator to the lobby.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Lyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Loved everything about it!
Stayed 1 night in Aug 2023

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location in perfect reach of the highway. Stayed the weekend for a Sunday event, very easy to get in and out.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amy

Stayed 2 nights in Aug 2023

10/10 Excellent

Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and the service was excellent.
Stayed 2 nights in Aug 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy in/out to everywhere in Lancaster county at this property. Loved the quiet setting, good food options around the hotel and family friendly. Check in wasn’t great due to having issues with Expedia. The gentleman checking us in would t look at me and took quite a while without giving me any ideas why he was taking so long to check me in. A simple explanation would have been fine but after trying and ignoring me for 10 mins he went to a manager who was way more helpful and informative. This would be the only reason why I give a 4 star rating overall. Service should start high from the beginning. Everyone else I encountered was great and very helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Linda, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was easy access and I could stay one night.
Stayed 1 night in Jul 2023

8/10 Good

Shawn

Business traveller
Liked: Staff & service, property conditions & facilities
Na
Stayed 2 nights in Jul 2023

8/10 Good

Andrea

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
The front desk staff on Sunday morning were unpleasant, did not speak or say good morning. Very unfriendly, they should be on the night shift. While my overall stay was great, this made my departure haunting so much so that I have been telling my family and friends about my stay at your hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Carl

Stayed 2 nights in Jul 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, they deserve 5 stars rating. This is a pets friendly hotel, but they are charging $50 extra for having a pet with you.
Stayed 1 night in Jul 2023

8/10 Good

Yolanda, Pennsauken

Stayed 1 night in Jul 2023

10/10 Excellent

Oluwatosin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Pat Renee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean!
Stayed 1 night in Jun 2023

6/10 Okay

Michael, Union

Travelled with family
Liked: Cleanliness, staff & service
We stayed here one night at a rate of $342. For that rate, this was way overpriced as this is just a very basic hotel. No bar, no dining other than a continental breakfast in the morning. My wife tried to get glasses for a bottle of wine we had brought with us and couldn't. Not even the clear plastic kind of cups were available, just paper coffee cups. The room was spartan but clean, The desk staff were nice and helpful. When we stay in this area again, we'll certainly look for a better value for what we paid for than this place.
Stayed 1 night in Jun 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the outdoor patio. We could sit with friends and watch through the window as our kids enjoyed the swimming pool
Stayed 1 night in May 2023