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Reviews of Comfort Suites Manheim - Lancaster

2.5 out of 5
Comfort Suites Manheim - Lancaster
543 Champ Blvd, Manheim, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 650 out of 838 reviews" "
Rating 8 - Good. 145 out of 838 reviews" "
Rating 6 - Okay. 21 out of 838 reviews" "
Rating 4 - Poor. 10 out of 838 reviews" "
Rating 2 - Terrible. 12 out of 838 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and the staff are soo sweet. The pool is clean, nice and warm!
Stayed 2 nights in May 2024

8/10 Good

Dan

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for what I needed...
Stayed 2 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jodi, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of parking. There were many spots for our choosing. The property looked very nice and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew, Fresh Meadows

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Miles at the front desk was so pleasant and welcoming after a long drive.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to spooky nook, very good breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Glenn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive for just sleeping overnight
Stayed 1 night in Mar 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good room options and was very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful quiet hotel. Clean and extremely comfortable beds and bedding. Rooms are just beautiful and comfortable. Even the couch and hideaway bed were very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and staff are so friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decent and safe
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel & friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff was super nice and helpful. Clean room. Easy access to highway.
Stayed 1 night in Feb 2024

10/10 Excellent

Harlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful new place with spacious rooms with high ceilings, hope to be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Good overall. Terrible gym. One treadmill. One elliptical that did not work.
Stayed 2 nights in Jan 2024

4/10 Poor

Jessica

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Cable was out, couldnt watch playoff game. Beds uncomfortable, very loud all night long. Smelled luke cigerette smoke the first floor and then like excessive cleaning product. Would not stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and knowledgeable. It snowed during our stay and the sidewalks and parking lot were cleared and salted immediately. Room was clean and comfortable. Thanks for a great stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

CHRISTINA, Hanover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Spooky Nook!!
Stayed 1 night in Jan 2024

8/10 Good

Jackie

Stayed 1 night in Jan 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick but great stay. The room was clean and comfortable. All four of us actually commented about how well we slept. The shower was hot with perfect water pressure. We would definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 2 nights in Dec 2023

10/10 Excellent

?????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2023

10/10 Excellent

James E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with this hotel. We booked last minute and they were super cheap. Perhaps i shouldnt have jumped to conclusions. The lobby is nice and clean. There are plenty of seats for just relaxing. The complimentary coffee station is a plus. We were greeted warmly by a clerk at the front desk and she made check in super easy. Our room was a decent size. Two queen beds and a sofa bed. The desk was a nice size. There was also a microwave. The pool was down the hall and was very clean. The people were all considerate and none of the kids were rowdy. The laundry facility was a nice touch. Especially after the kids going swimming at 9pm. No one wants to bring home wet swimming clothes from a trip. There was also a complimentary breakfast that had a little bit of everything. Eggs, sausages, waffles, cereal, oatmeal and fruit. The young man working that are was really nice and working hard. Overall our trip was a successful. I was impressed with the quality given the low price. Im glad we made the decision to choose the comfort inn.
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean room. Def would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
We left immediately. Blood in the top sheet, blood on the mattress, and yellow (potentially mold) caked in the mattress folds. Disgusting. Need a full refund. This room was awful.
Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
We are concerned about your claim. Management videoed entry into this room for documentation on your claim of blood on top sheet and mattress, as these claims are very serious. Our finding to this claim that there was blood on the top sheet and mattress have shown to be false. We pride ourselves on the cleanliness of our hotel and have won numerous awards, including The Best Of Choice Award in both 2021 and 2023.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish the beds were queen not full
Stayed 1 night in Dec 2023

10/10 Excellent

CLAUDE SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Erica

Stayed 1 night in Dec 2023

10/10 Excellent

Mildred

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Dec 2023

2/10 Terrible

Nisha

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything this was great and clean! A tiny bit pricey and the pool reaked of an ocer bearing amount of chlorine. Im sure we'll be back .
Stayed 2 nights in Dec 2023

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean big room
Stayed 2 nights in Dec 2023

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool needed some cleaning otherwise great place
Stayed 1 night in Nov 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and very welcoming the day that I came in. Breakfast next mornng was ok but it would be better if they would actually have fresh cooked bacon and eggs. Those microwaved scrambled eggs taste more like their artificial. They have a strange taste. Your guests pay a lot of money to stay here and deserve better.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cait

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and clean. Bathroom was nice and well stocked for out needs. No complaints here!
Stayed 1 night in Oct 2023