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Reviews of Srinivas Saffron Hotel

3 out of 5
Srinivas Saffron Hotel
GHS Road, Hampankatta, Mangaluru, Karnataka

Reviews

6.4
Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer very good service. But I didn’t personally like food over there.
Stayed 2 nights in Jan 2024

6/10 Okay

Abhijit

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Saffron verda Mangalore review
Service at breakfast buffet was nom existent - breakfast was not ready at 7 am - no service culture at the breakfast buffet side - rest of the housekeeping and front desk service was good - left the hotel without having a Tea - don't think will stay again here -
Stayed 1 night in Feb 2018

4/10 Poor

Stephen

Disliked: Staff & service
Overcharged on the room and overcharged on the taxi. Not the best experience.
Stayed 1 night in Aug 2017

6/10 Okay

Manjunath

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience
Very very bad hotel. Dirty towels, dirty bed sheets, unclean rooms, unresponsive staff

4/10 Poor

Nigel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Think again if you must
First time staying here staff is excellent always helpful,however their property needs a serious upgrade. Things that i love 1)rain shower head 2)a/c room 3)welcoming staff 4)close to everything Things that i didnt love 1) when showering even with a curtain and a long piece of marble that separates washroom and shower water gets everywhere(curtain small) 2) 2 pillow covers dirty 3) asked for king size bed and got two twins pushed together after asking where is the king size 4)mosquitoes in room 5)WIFI is slow and not worth it 6)no fridge 7)even after prepaying on hotel.com they asked for further payment and after arguing i paid and showed proof 15 mins after they apologized Would i come back here again 80% NO

6/10 Okay

Moodbidri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place, but lot of scope for improvement
This was our second stay in this property. Not happy about :( - The check-in took more than 30 mins, even though everything was paid for well in advance, and the front desk did not have a clue how to handle the bookings made through Hotels.com - The Wifi never worked in-spite of repeated complaints. - The towels and other toiletries were provided after several requests. - Only one lift was working had long wait times. Happy about :) - Great breakfast. - Clean rooms and linens. - Nice house keeping staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. The staff was very cordial.
Response from General Manager on 15 Dec 2016
Dear Guest, Greetings from The Verda Saffron- Mangalore. We are happy to hear that your stay was comfortable and the appreciative words for the team motivate them more to give the best services. Team Verda look forward to see you again. Regards, Upendra Singh Rawat

8/10 Good

Urmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 15 Dec 2016
Dear Ms. Urmila, Greetings from The Verda Saffron- Mangalore. We happy to see that you are pleased with the services. Team Verda look forward to welcome you again. Regards, Upendra Singh Rawat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

angela, Boston, USA

Liked: Cleanliness, room comfort
Clean, practical hotel.
We arrived in Mangalore a couple days before our friend's wedding, after other plans got messed up, so the Saffron was a late night, last minute booking. The hotel was very clean, breakfast was pretty good and there is a nice view from the rooftop. Good walking location to the City Centre mall, and not too far of a rickshaw ride to the beach.
Response from Manjeet Singh on 2 Jul 2016
Dear Guest, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our service and food were up to your satisfaction. Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

4/10 Poor

S.Satishchandra, kochi

Disliked: Cleanliness, staff & service
Stay was good. But we had asked for an auto for dropping us at railway station in the early hours,and they had agreed. But in the morning they told us that the auto came and gone and we were forced to call a taxi and go to the railway station.I felt the front office staff should have been more helpful. I am disappointed due to this.
Response from Manjeet Singh on 2 Jul 2016
Dear Sir, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our accommodations were up to your satisfaction. About the auto incident, we sincerely apologies for the inconvenience that you have faced.Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manjeet Singh on 2 Jul 2016
Dear Guest, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our service and food were up to your satisfaction. Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

8/10 Good

Rohit, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique stay in the center of the city
Check out took a little longer than expected. Looks like the reservation and payment details were not easily accessible on their system. As always, have your reservation confirmation details printed out for most hotels in India.
Response from Manjeet Singh on 2 Jul 2016
Dear Sir, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our service and food were up to your satisfaction. We sincerely apologies for the delay in at the time of Check-Out. Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel to stay
It is good hotel to stay and cost is also not too high.
Response from Manjeet Singh on 2 Jul 2016
Dear Guest, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our service and food were up to your satisfaction. Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

8/10 Good

Sally, suffolk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming town center hotel
One night stay, welcomed, good food, veg and non-veg restaurants.
Response from Manjeet Singh on 1 May 2016
Dear Guest, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our service and food were up to your satisfaction. Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

2/10 Terrible

sunil, bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
saffron- not worth for money
1. No proper parking. 2. Very poor room service. 3. No proper response and not at all a customer friendly. 4. No proper maintenance and not worth for money. 3.7 k per night is waste of money for the facilities provided. 5. Veg restaurant is not well maintained. 6. Buffet breakfast was good. 7. Overall stay was not satisfactory.
Response from Manjeet Singh on 2 Jul 2016
Dear Sir, First of all I would like to thank you so much for taking the time to share your comments on Expedia regarding your recent stay at The Verda Saffron, Mangalore. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short on our goals. I would like to extend my most sincere apology that we did not live up to your expectations. I have shared your comment with our concerned team to understand what happened as this is not the feedback we generally receive, yet I am appreciative that you brought it to our attention as it is unacceptable. Your recent experience was certainly not a true reflection of the high standards for which our hotel is known. I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience. Regards, Manjeet Singh Front Office Manager The Verda Saffron

8/10 Good

Madhu, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in the middle of City Market
When we arrived to check in, the hotel reception informed us that they had not received any confirmation mail from Expedia regarding our booking. However owing to the Confirmation mail, after about an hour's time they finally arranged a room for us and told us that they expected Expedia to send a mail or else we would have to settle the bill there and then claim the refund from the website. Thankfully they received the mail by late evening and all was well. Room was on the first floor, there is not much to see outside the window but the room was very clean and quite spacious. Its located on a very busy road so parking can be a challenge. The restaurant attached to it serves tasty veg food. The complimentary breakfast was nothing to write home about. It can get a bit crowded in the reception area when they arrange events in the mezzanine banquet hall
Response from Manjeet Singh on 1 May 2016
Dear Sir, Thank you for giving us an opportunity to serve you. We sincerely appreciate your time taken to share your experience at The Verda Saffron, Mangalore with the Expedia.com. We are also pleased to note that our services were up to your satisfaction. We sincerely apologies for the inconvenience caused to you at the time of Check-In.Your comments will help us serve you and our entire guest better in the future. Your feedback has proved to be invaluable. We look forward to your continued patronage and wish you the best in your personal endeavors. Regards, Manjeet Singh Front Office Manager The Verda Saffron

4/10 Poor

Sayan, Thane

Disliked: Staff & service, property conditions & facilities, room comfort
One night stay..not to repeat
We stayed at the Saffron for a night in September end 2014. The stay wasn't that great compared to the tariff the hotel charges. The only positive was the fact that the hotel location.The negatives were many...damp rooms, unresponsive room service, even after complaining about AC at the front desk no action was taken. The rooftop restaurant should be avoided as the food is really average compared to what the prices are.
Response from Manjeet Singh on 2 Jul 2016
Dear Sir, First of all I would like to thank you so much for taking the time to share your comments on Expedia regarding your recent stay at The Verda Saffron, Mangalore. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short on our goals. I would like to extend my most sincere apology that we did not live up to your expectations. I have shared your comment with our concerned team to understand what happened as this is not the feedback we generally receive, yet I am appreciative that you brought it to our attention as it is unacceptable. Your recent experience was certainly not a true reflection of the high standards for which our hotel is known. I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience. Regards, Manjeet Singh Front Office Manager The Verda Saffron