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Overview of Hotel by the Red Canal

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Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony
View from Room

Hotel by the Red Canal

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPhaung Daw Oo Monastic Education High School16 min walk
    Popular LocationAtumashi Monastery2 min drive
    Popular LocationMandalay Palace8 min drive
    AirportMandalay (MDL-Mandalay Intl.)58 min drive

Choose dates to view prices

Deluxe Room, 1 Bedroom, Pool View (Shan)

4.5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Economy Room, 1 Bedroom (Rakhine)

5/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Romantic Suite, 1 Bedroom, Garden View (Chin)

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Romantic Room, 1 Bedroom (Kachin)

5/5 guest room rating
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

About this area

Mandalay

Located in Mandalay, Hotel by the Red Canal is in the city centre and on the boardwalk. Mandalay Palace and Sandamuni Paya are local landmarks, and travellers looking to shop may want to visit Zegyo Market and Man Myanmar Plaza. Take the opportunity to explore the area for water adventures such as boat tours.
Popular Location

What's nearby

  • Phaung Daw Oo Monastic Education High School - 16 min walk
  • Atumashi Monastery - 2 min drive
  • Sandamuni Paya - 3 min drive
  • Kuthodaw Pagoda - 7 min drive
  • Mandalay Palace - 8 min drive

Getting around

  • Mandalay Central Railway Station - 10 min drive
  • Mandalay (MDL-Mandalay Intl.) - 59 min drive

Restaurants

  • Spice Garden Restaurant — 1 min walk
  • Canopy Bar — 1 min walk
  • Brolly Sky bar - 5 min walk
  • Cafe city - 7 min walk
  • The Myst - 11 min walk

About this property

Hotel by the Red Canal

3.5-star luxury hotel near Mandalay Palace
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 25 soundproofed rooms feature free WiFi and 24-hour room service. LED TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel by the Red Canal offers 25 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Prana Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MMK 22500 for adults and MMK 15000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV/satellite channels
  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 9 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MMK 100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MMK 45
  • New Year's Eve (31 December) Gala Dinner per adult: MMK 45
  • New Year's Eve (31 December) Gala Dinner per child: MMK 45

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MMK 22500 for adults and MMK 15000 for children (approximately)
  • Airport shuttle fee: MMK 30000 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: MMK 100.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 46 out of 71 reviews
5 - Excellent 65%
Rating 4 - Good. 18 out of 71 reviews
4 - Good 25%
Rating 3 - Okay. 6 out of 71 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 71 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 71 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Jul 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, traditional basecamp for a visit to Mandalay
I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
Stayed 3 nights in Nov 2019