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Hotel by the Red Canal

3.5 star property
Colonial hotel with full-service spa and 24-hour health club

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Photo gallery for Hotel by the Red Canal

Outdoor pool, pool umbrellas
Property entrance
Breakfast, lunch, dinner served; international cuisine, pool views
Property grounds
Romantic Room, 1 Bedroom (Kachin) | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Pool View (Shan)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Romantic Suite, 1 Bedroom, Garden View (Chin)

Romantic Suite, 1 Bedroom, Garden View (Chin) | Balcony

Romantic Suite, 1 Bedroom, Garden View (Chin)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin) | 1 bedroom, minibar, in-room safe, individually decorated

Romantic Room, 1 Bedroom (Kachin)

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
  • 258 sq ft
  • Water view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine) | 1 bedroom, minibar, in-room safe, individually decorated

Economy Room, 1 Bedroom (Rakhine)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
No.417, corner of 63 rd & 22 nd Road, Mandalay, 952

What's nearby

  • Phaung Daw Oo Monastic Education High School - 13 min walk - 0.7 miles
  • Kuthodaw Pagoda - 2 min drive - 1.2 miles
  • Mandalay Palace - 3 min drive - 1.2 miles
  • Sandamuni Paya - 3 min drive - 1.2 miles
  • Jade Market - 7 min drive - 3.7 miles

Getting around

  • Mandalay Central Railway Station - 8 min drive
  • Mandalay (MDL-Mandalay Intl.) - 55 min drive

Restaurants

  • ‪Hot Hot Chinese B.B.Q - ‬3 min drive
  • ‪Cake By Karaweik - ‬3 min drive
  • ‪Bless Bear Coffee - ‬5 min walk
  • ‪Unique Mandalay Tea Room - ‬3 min drive
  • ‪Ginki Mandalay - ‬3 min drive

About this property

Hotel by the Red Canal

Luxury hotel in the city centre
At Hotel by the Red Canal, you can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe. Treat yourself to a deep-tissue massage, Ayurvedic treatments or a facial at Thanakhar Spa, the on-site spa. The on-site international cuisine restaurant, Spice Garden Restaurant, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and babysitting (surcharge)
  • Smoke-free property, a porter/bellboy and a front desk safe
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with cable channels and DVD players
  • Private gardens, wardrobes/cupboards and cots/infant beds

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MMK 22,500 for adults and MMK 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Canopy Bar
  • Spice Garden Restaurant

Things to do

  • 24-hour health club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MMK 80000
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: MMK 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MMK 127500.0 per night.
Cots (infant beds) are available for MMK 20000.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: MMK 127500
  • Christmas Eve (24 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MMK 127500
  • New Year's Eve (31 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MMK 22500 for adults and from MMK 15000 for children
  • Airport shuttle fee: MMK 50000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: MMK 80000 (subject to availability)
  • Late check-out fee: MMK 80000 (subject to availability)
  • Crib (infant bed) fee: MMK 20000.0 per night
  • Rollaway bed fee: MMK 127500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Frequently asked questions

Does Hotel by the Red Canal have a pool?

Yes, this property has an outdoor pool.

Is Hotel by the Red Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel by the Red Canal?

Self-parking is free at this property.

What time is check-in at Hotel by the Red Canal?

Check-in start time: noon; check-in end time: anytime. Early check-in is available for a fee of MMK 80000 (subject to availability).

What time is check-out at Hotel by the Red Canal?

Checkout is at 10:00 AM. Late checkout is available for MMK 80000 (subject to availability).

Does Hotel by the Red Canal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MMK 50000 per vehicle applies.

Where is Hotel by the Red Canal located?

Located in the heart of Mandalay, this luxury hotel is within 1 mile (2 km) of Mandalay Marionettes Theater, Phaung Daw Oo Monastic Education High School and Atumashi Kyaungdawgyi. Shwenandaw Kyaung and Shwenandaw Monastery are also within 1 mile (2 km).

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Hotel by the Red Canal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 80 reviews
Rating 8 - Good. 20 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Best staff in the world.
Stayed 6 nights in Nov 2024

10/10

Hotel staff was extremely focused on customer needs and our comfort. We all know it’s not an easy time to travel in Myanmar, but they did truly exceeded expectations. Thank you very much and congratulations.
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Oct 2023

10/10

Stayed 2 nights in Oct 2023

8/10

Lovely hotel and lovely staff
Stayed 2 nights in Jan 2023

10/10

This was my first stop in Mandalay and I didn't know the streets and vibe would feel so hectic. Thank goodness this hotel was a calm safe haven. The staff was attentive and prompt and even helped me book a fair priced driver to Inle Lake. As it is a crazy time in this country, I am so thankful this hotel made me feel welcome and looked out for me. I highly recommend this hotel as a jumping off point to do your tours.
Stayed 2 nights in Dec 2022

4/10

Stayed 1 night in Apr 2021

4/10

Stayed 4 nights in Aug 2020

10/10

Stayed 3 nights in Jul 2020

6/10

Stayed 1 night in Mar 2020

10/10

Stayed 3 nights in Feb 2020

6/10

Stayed 1 night in Feb 2020

10/10

I would say that for long time, and I travel quite frequently, a service in a hotel was this high.
Stayed 2 nights in Jan 2020

10/10

Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
Stayed 2 nights in Dec 2019

10/10

Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Stayed 2 nights in Nov 2019

10/10

I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
Stayed 3 nights in Nov 2019

8/10

Stayed 2 nights in Oct 2019

10/10

Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias
Stayed 2 nights in Oct 2019

8/10

Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.
Stayed 2 nights in Aug 2019

10/10

Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.
Stayed 4 nights in Jul 2019

8/10

The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing. Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged. Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar). The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room. If they could improve the F&B quality then I would probably give this place a 5 rating.
Stayed 2 nights in Apr 2019

8/10

Bra lokasjon, god mat. Dyr drosje service lei drosje heller på gaten enn å bruke hotellets taxi service
Stayed 2 nights in Apr 2019

8/10

Hotel by the red canal is a very charming hotel, well situated near Mandalay palace. Although the room are a bit small and dark (but the other side room may be with more light), they are full of nice attention from the employees which is suite appreciable. The pool is nice and the restaurant also. Overall a very good stay !
Stayed 5 nights in Mar 2019

8/10

Stayed 1 night in Feb 2019