Dear Jon, We are disheartened to see your comment, as this is far from what we want our guests to experience. Our promise to our guests includes a commitment to providing a clean and well-maintained environment, and we are very sorry that did not happen when you were here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management

Dear Larry, We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to learn that our services did not meet your expectations. We understand the frustration caused by the situation with breakfast and amenities. Please know that we take your feedback seriously and are actively reviewing our offerings to ensure they align with our guests' expectations. We are committed to improving our services, and your feedback will be used to make necessary changes. We sincerely hope you'll consider giving us another chance to provide you with the exceptional experience you deserve. Sincerely,Hotel Management

Sorry to heard about it. We never serve breakfast!!We are Select suites. We have bending machines on the firts floor. We appreciate all your concerns. Thank you.

Dear Maureen, Thank you for taking the time to review our hotel. We are sorry you felt your room lacked the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We regret any inconvenience you may have experienced and are grateful for your patience during this time. In the future, please know that our front desk will be staffed around the clock and will always be happy to address anything that will make your stay more comfortable. We hope to welcome you back in the future and provide the exceptional service you deserve.Sincerely,Hotel Management

Sorry to heard that!!We are doing our best to keep our guest constable and safe.Thank you.

We really appreciate your support. Hope to see you again.

Thank you for your feedback. We are working to improve any issues. Hope to see you soon. Thank you.

Dear Kerisha, We apologize for the inconvenience you experienced during your stay. Your feedback regarding the broken phone, insufficient towels, and noise disturbances is concerning, and we regret any inconvenience caused. Please accept our sincere apologies. We are actively working to address these issues with our team to ensure improvements are made. Your satisfaction is important to us, and we hope you will consider giving us another chance. Thank you for bringing these concerns to our attention, and we appreciate your understanding as we strive to enhance our services. Sincerely,Hotel Management

We are so greatful for your feed backLove to see you again.

Dear Benjamin, We appreciate your feedback about your stay at Extended Stay America. We strive to ensure every guest has a positive experience, and we are thrilled your stay was pleasant and without any issues. We strive for excellence and wish to continue serving you with the best we can offer. Your satisfaction is our top priority, and we hope to welcome you back soon.Sincerely,Hotel Management

we glad you enjoyed your stay with us.From the all team Thank youcome back again.

We appreciate your business.Please come back soon.Thank you.Manchester team.

Your satisfaction is our missionWe are happy to have you again.Thank you.

Dear guestWe are happy that you enjoy our hospitality. We are very grateful!!We hope to see you again..Thank you from our team. Come back.

We appreciate your business and hope you come back again.Thank you

Dear Md Mezbah, Thank you for reviewing our hotel. It is nice you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the breakfast issues you encountered, and we will discuss them on a priority basis so that this can be improved. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our clean room, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Rick, All of us at Extended Stay America are thrilled to know you loved your time with us and enjoyed your room! Thank you for sharing your remarks about our friendly, accommodating staff. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

We appreciate your business and love to have you againThank you.

We appreciate your business. We are working with our team to improve our service. Thank you.

Your satisfaction is our missionWe are happy to have you again.Thank you.

We appreciate your businessWe apologized for all your inconvenience. Our staff are working hard to provide a best experience.Thank you.

Thank you

thank you

Thank you

Thank you

Dear Nancy, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management

Dear Linda, Thank you for choosing us. We appreciate your feedback and apologize for any inconvenience. We aim to provide a comfortable and well-equipped stay. Your comments will be shared with the team to enhance our offerings. We value your input and hope to have the opportunity to meet your expectations in the future.Sincerely,Hotel Management

Dear Jennifer, Thank you for recognizing June's exceptional service. We're delighted to hear about your positive experience and dedication to resolving any concerns even after your stay. Our team takes pride in providing outstanding customer service, and we look forward to welcoming you again for another enjoyable stay. Your appreciation means a lot to us!Sincerely,Hotel Management

Dear John A, Please accept our apologies for the experience you shared in your feedback. We are disappointed to learn about the service and cleanliness concerns you had. We take pride in providing our guests with a clean, fresh environment and excellent hospitality; therefore, we are sorry that we overlooked anything during your stay. We will discuss your feedback with our staff to ensure this does not occur again. We do hope you will give us another chance the next time your travels bring you our way. Sincerely,Hotel Management

Dear Guest, Thank you for choosing us and sharing a review of your visit to Extended Stay America. We appreciate your feedback regarding your recent stay. We understand your frustration about the lack of ice facilities and any miscommunication regarding breakfast. While we don't have an ice machine, we will consider your comments to enhance our guest experience. We apologize for any inconvenience and hope you had an otherwise comfortable stay. Your input is valuable, and we'll work on providing clearer information to our guests in the future. SincerelyHotel Management

Dear Shanyn, Thank you for choosing us for your accommodation and sharing your feedback. We're sorry to hear that your stay didn't meet your expectations. Your feedback about the property's condition is noted, and we're continuously working to improve and update our facilities. We understand the importance of providing our guests with a clean and comfortable environment. Your comments are valuable, and we hope to have the opportunity to exceed your expectations on a future visit. Sincerely,Hotel Management

Dear Julia, Thank you for choosing us and for sharing your comments. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Eunice, Thank you for choosing us. We apologize for not meeting all your expectations. Our front desk team is available to listen to your needs 24 x 7. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management

Dear Gregory, Thank you for taking the time to share feedback about your stay. We are delighted to know your room was perfect and exceeded all of your expectations. It will be a pleasure to pass along your compliments to our housekeeping staff. Thank you again; we look forward to your next stay at Extended Stay America.Sincerely,Hotel Management

Dear Jennifer, Thank you for reviewing our hotel. It is our responsibility to follow the proper processes to ensure that every guest suite is well-maintained and clean. We believe that our guests deserve to stay in a comfortable and hygienic environment while staying with us. We regret that we could not provide you with this experience and will take appropriate measures to address your outlined issues. As you mentioned that you liked our beds, we request you give us another opportunity to show you the exceptional stay you deserved on your last visit.Sincerely,Hotel Management