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Reviews of Sunis Elita Beach Resort Hotel & Spa - All inclusive

5 out of 5
Sunis Elita Beach Resort Hotel & Spa - All inclusive
Kizilagaç Mevkii, Manavgat, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sijith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort with lot of fun. Enjoyed a lot especially staff, pool, beach behind the hotel, water sports like parasailing, lot of food and drinks, animation team and the professional dancers at amphitheatre. Very good for families. Few things to improve: the room ( villa) is a bit old and toilet is small and old for a five star, receptionists struggled with English and was not easy to communicate, food was repetitive but not an issue as a lot of options. Overall very good and had a wonderful time.
Stayed 5 nights in Apr 2023

10/10 Excellent

Seyed Jilani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s was the best scarves
Stayed 8 nights in Jun 2022
Response from M.yıldırım on 15 Jul 2022
Dear Jilani, Thank you for your comment. We wish you a good holiday. Best Regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2017
Response from GR on 18 Oct 2019
Dear Valued Guest, Thank you for taking your precious time to share your holiday impressions here on Expedia. It would be a pleasure to see you again. Kind Regards, Sunis Elita Beach Resort & SPA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Good for children.......... Delishes food...... Far from airport..... Uncomfort beds....
Stayed 4 nights in Sep 2017
Response from Guest Relation Manager on 30 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We will take actions immediately the issues that you mentioned. We hope to welcome you back to our hotel very soon! Sincerely, Yasemin Tuna Guest Relation Manager & Sunis Elita Beach Resort Team

10/10 Excellent

abadan, turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Huge but not crowded. Meals are various and delicious. Hotel personel very kind and helpful. Facilities are more and interesting. Like to stay again.
Stayed 3 nights in Sep 2017
Response from Guest Relation Manager on 1 Nov 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yasemin Tuna Guest Relation Manager & Sunis Elita Beach Resort Team

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

Onur ege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Koray

Stayed 3 nights in May 2023

10/10 Excellent

Y., Turkiye

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sunis Elita was excellent. The staff was hardworking and energetic. There is thought about everything. The location was prettier than the images online, there is a great big garden with many kinds of trees and pretty flowers. The chefs, gardeners, servers, everybody does a great job. We went in May and the weather was good enough to swim in the sea and to swim in the pools. The animation was light, probably because the summer season was not opened yet and there was a little amount of guest. However, we enjoyed ourselves and the animation staff were very keen to entertain us. The hotel is a very family and childfriendly location. We mainly saw Dutch, German and Russian/East-European families. Everything was very hygienic, the rooms, the food. The staff at the restaurant even squeezes orange juice for you during breakfast (free!). Amazing quality fruits and drink from real brands like Coca-Cola and Efes etc. The rooms are a bit outdated, but if you let your problem known at the reception, they happily resolve your problem and change your room for you. Minibar and cleaning every day in your room, they even made the bed up with flowers. There is a very, very wide variation of food available every hour. The location is so big, with restaurant cafes throughout the hotel. The wifi connection works everywhere. We really enjoyed our stay and staff here. We would like to thank everybody.
Stayed 7 nights in Apr 2019
Response from GR on 12 Jun 2019
Dear Guest, Thank you for choosing to stay with us and for sharing your wonderful experience. It was our great pleasure to welcome you in our Hotel Sunis Elita Beach. We were truly delighted to hear that from the first moment we were able to meet and exceed your expectations. We appreciate your feedback and we are more than sure that it will help our future guests to get brighter idea of the upcoming holiday. We were happy to hear that you have enjoyed the facilities and found our service more then satisfied. It will be always our pleasure to welcome you in our hotel and once more exceed all of your expectations. Best Regards, Sunis Elita Beach Resort Hotel & Spa

4/10 Poor

Meri, Stuttgart

Disliked: Staff & service, room comfort
Massenabfertigung pur!
Haben 6 Nächte in diesem Hotel verbracht, und es war für uns alles andere als Erholung und Entspannung. Wer morgens nicht schon um 8 Uhr am Pool stand und sich eine Liege reserviert hat, ging leer aus. Ähnlich ging es auch im Gastronomiebereich, keine große Abwechslung im Essensangebot, überall lange Warteschlangen und keine freien Tische. Auch freigewordene Tische wurden erst nach Aufforderung des Personals für den nächsten Gast sauber gemacht. Das Personal war zwar grundsätzlich freundlich und bemüht, aber bestand zum größten Teil aus ungelernten Ferienjobbern und Studenten, somit nicht wirklich geschult und oftmals überfordert. Viel zuviel Lärm überall. Animation zu einseitig. Sehr weitläufige Hotelanlage, weite Wege vom Zimmer zur Poollandschaft oder zum Strand. Der Strand war gepflegt, allerdings für Familien mit Kleinkindern nicht geeignet, da der Eingang zum Wasser sehr steinig/felsig ist und es dann auch sehr schnell tief wird. Zimmer waren ok, die Ausstattung ist aber auch schon etwas in die Jahre gekommen. Betten hätten auch etwas gemütlicher sein können. Ich würde nicht noch einmal in dieses Hotel reisen
Stayed 6 nights in Jul 2018

8/10 Good

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from GR on 3 Nov 2018
Değerli Misafirimiz, Tatilinizi bizlerle geçirmeyi tercih ettiğiniz için Sunis Elita Resort Ailesi olarak teşekkür eder, Sizi tesisimizde yeniden ağırlamaktan mutluluk duyarız. Sunis Elita ekibi olarak sağlıklı ve mutlu günler dileriz. Saygılarımla, Yasemin TUNA Hotel Sunis Elita Beach Resort & Spa

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir balayiiiii
Otel harikaydı temizlik yemekler personel havuz temizliği fln çok harikaydı herkese teşekkürler tekrar geleceğiz
Response from Yasemin on 16 May 2018
Değerli Misafirimiz, .Zaman ayırıp tesisimiz ile ilgili duygu ve düşüncelerinizi diğer ziyaretçilerimiz ile paylaştığınız ve otelimizi tavsiye ettiğiniz için teşekkür ederiz. Sizleri tekrar aramızda görmek umudu ile güzel günler dileriz. Saygılarımızla Yasemin TUNA Misafir İlişkileri Müdürü & Sunis Elita Beach Team

8/10 Good

Fistik, NRW

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Preis-Leistungsverhältniss
Das Hotel hat eigentlich unsere Erwartungen übertroffen. Fast durchgehend war das Hotelpersonal super freundlich und hilfsbereit. Das Essen war abwechslungsreich und gut. Von Vollkornbrot bis zum Nachtisch alles super. Das Buffet für die Kinder war nur sehr klein und nicht immer gefüllt. Der Kinderclub hat meiner vierjährigen Tochter sehr gut gefallen. Besonders zu Mausi hat sie sehr schnell vertrauen gefasst. Mausi hatte viele Fans unter den Kindern und trotzdem hat sie sich Zeit für jedes Kind genommen. Traurig fand ich nur, das feste Aktivitäten wie Tshirt bemalen 10€ extra gekostet haben. Aber dafür können die Mitarbeiter ja nichts. Alle animateure haben sich viel Mühe gegeben und hatten immer ein Lächeln auf den Lippen. Aber Mausi hat bei uns einen bleibenden Eindruck hinterlassen.
Stayed 9 nights in Jul 2017

8/10 Good

Denis

Liked: Cleanliness, property conditions & facilities, room comfort
В Турции - лето настоящее!
Были в отеле год назад - тогда понравилось, и решили приехать еще раз. Территория в том же приличном состоянии, хорошие бассейны - ребенок научился плавать, добавили одну более высокую водяную горку. Жили в клубном номере в небольшом домике. Номер неплохо оборудован, все работает, но звукоизоляция отсутствует напрочь! Еще и турецкие тетеньки-уборщицы по утрам усаживались недалеко от двери номера и громко что-то обсуждали. Испортилось питание: ощущение, что ассортимент блюд в ресторане стал больше ориентирован на турок, сам ресторан ассоциируется с огромной шумной столовой, официанты не успевают ни приносить напитки, ни убирать со столов и заново их сервировать. Большая проблема с курящей публикой, особенно турецкими тетеньками: курят и в ресторане, не смотря на запрещающие таблички, и у бассейна при большом количестве детей вокруг... Из-за близости номера к главному зданию wi-fi работал достаточно уверенно.
Response from Guest Relation Manager on 30 Oct 2018
Дорогой Гость, Спасибо, что выбрали наш отель. К глубочайшему сожалению, мы не смогли оправдать все Ваши ожидания. Но Вы можете быть уверены в том, что все нюансы будут взяты во внимания. Так как мы трудимся над тем, чтобы предоставить сервис каждому гостю на высшем уровне. С надеждой увидеть Вас снова в нашем отеле! С Уважением, Yasemin Tuna Guest Relation Manager & Sunis Elita Beach Resort Team

8/10 Good

Behnur

Liked: Cleanliness, property conditions & facilities, room comfort
Response from GR on 1 Nov 2018
Değerli Misafirimiz, Tatilinizi bizlerle geçirmeyi tercih ettiğiniz için Sunis Elita Resort Ailesi olarak teşekkür eder, Sizi tesisimizde yeniden ağırlamaktan mutluluk duyarız. Sunis Elita ekibi olarak sağlıklı ve mutlu günler dileriz. Saygılarımla, Yasemin TUNA Hotel Sunis Elita Beach Resort & Spa

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fazla düşünme
Beklenilentileri karşılayan güzel bir tesis. Deniz beklenilenin altında ama çalışanların yaklaşımları takdire değer.
Response from Guest Relation Manager on 30 Oct 2018
Değerli Misafirimiz, Tatilinizi bizlerle geçirmeyi tercih ettiğiniz için Sunis Elita Resort Ailesi olarak teşekkür eder, Sizi tesisimizde yeniden ağırlamaktan mutluluk duyarız. Sunis Elita ekibi olarak sağlıklı ve mutlu günler dileriz. Yasemin TUNA Hotel Sunis Elita Beach Resort & Spa

10/10 Excellent

melik ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel her şey animasyon ekibine bayıldık halil favorimiz etkinlikler güzel
Response from Guest Relation Manager on 30 Oct 2018
Değerli Misafirimiz, Tatilinizi bizlerle geçirmeyi tercih ettiğiniz için Sunis Elita Resort Ailesi olarak teşekkür eder, Sizi tesisimizde yeniden ağırlamaktan mutluluk duyarız. Sunis Elita ekibi olarak sağlıklı ve mutlu günler dileriz. Yasemin TUNA Hotel Sunis Elita Beach Resort & Spa

8/10 Good

Susanne, Bålsta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas starkt
En underbar vistelse med god mat och fina Hotellområden. Rent och god service i hela hotellet. Bra wifi i hela hotellet. Enda nackdelen är stranden som det framkommit i tidigare recensioner, men bryggan var underbar att hoppa ifrån. Jag åker absolut tillbaka till samma hotell igen.
Response from Guest Relation Manager on 30 Oct 2018
Sevgili Misafirimiz, Sizin övgü ve tavsiyeleri, bizlerin gelecekte daha iyi hizmet verebilmesine olanak sağlıyor. Tatilinizi bizlerle geçirmeyi tercih ettiğiniz için Sunis Elita Resort Ailesi olarak teşekkür eder, Sizleri tesisimizde yeniden ağırlamaktan mutluluk duyarız. Saygılarımla, Yasemin TUNA Misafir İlişkileri Müdürü & Sunis Elita Beach Team

4/10 Poor

pinar, stockholm

Disliked: Staff & service, room comfort
När vi kom fram var inte reception personalen trevliga dom hade gjort fel på vår bokning vi fick vänta flera timmar med våra två barn. Kommer inte åka till den här hotellet.
Response from Guest Relation Manager on 30 Oct 2018
Değerli Misafirimiz, Öncelikle tatilinizde tesisimizi tercih ettiğiniz için teşekkür ederiz. Sizleri tesisimizden tam anlamıyla memnun uğurlayamamış olmak bizleri de üzdü. Sorun yaşadığınız, memnun kalmadığınız konu üzerinde titizlikle durulacak, gerekli iyileştirmeler yapılacaktır. Başka bir tatilinizde sizleri en iyi şekilde ağırlamak dileğiyle, mutlu günler dileriz. Saygılarımızla, Yasemin TUNA Misafir İlişkileri Müdürü & Sunis Elita Beach Team