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Reviews of Selectum Family Resort Side

5 out of 5
Selectum Family Resort Side
Kizilagaç Manavgat Side, Manavgat, Antalya

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicki

perfect location lots to do for kids
Stayed 5 nights in Apr 2024
Response from Ceyla Mutalibova on 28 Apr 2024
Dear GuestFirst of all, thank you for your kind and detailed feedback. It is a great pleasure for us if we were able to please you. Our priority is to offer you an unforgettable holiday with our service approach focused on guest satisfaction.We are honored to be together with our valued guests like you.We will continue to improve to best meet your expectations. We would like you to know that our guests' suggestions are evaluated down to the smallest detail by the management.We look forward to welcoming you again on your next visit and wish you a good day.With our sincerest wishes,Guest Relations Manager

6/10 Okay

Michael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay overall but I don't reccomend booking it again
Stayed 4 nights in Aug 2023
Response from Selectum Family Resort Side on 5 Sept 2023
Dear Guest,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department

10/10 Excellent

Nada

Travelled with family and small children
Liked: Amenities
Everything was so good!!!
Stayed 5 nights in Jul 2023
Response from Selectum Family Resort Side on 4 Aug 2023
Dear Guest ,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023
Response from Selectum Family Resort Side on 4 Aug 2023
Thank you very much for sharing your nice thoughts about our hotel with us.Your opinions are valuable to us, and we would be happy if you share your thoughts about our services on social media review websites.Selectum Family Resort Side Guest Relations Department

10/10 Excellent

Asif

Stayed 5 nights in May 2023
Response from SELECTUM FAMILY RESORT SİDE on 30 Jun 2023
Değerli Misafirimiz,Öncelikle Selectum Family Side Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.Güler yüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Selectum Family Side’nin keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.Saygılarımızla,Selectum Family Side Misafir İlişkileri Departmanı

6/10 Okay

vijay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
well the property was excellenet no doubt, but the air condition in the room was a bit of a disappointment, I told their staff in the guest relations thrice but all effort in waste, he did not even do anything, but their guest manager was very nice and freindly, we were vegetarian and not much option was available, but their guest manager introduced us to their head chef and he personally made us some really nice vegetarian food, that was much appreciated. Their ala carte restaurant is not much of any good, must improve for a 5 star property.
Response from Selectum Family Resort Side Guest Relations Depart on 7 Nov 2022
Dear Guest,Thank you for sparing your precious time to us for sharing your feedback on your stay at Selectum Family Resort Side.We deeply regret that your stay with us was not up to your expectations.As Selectum Family Resort Side, we always evaluate the service offered by us, and at this point, we value your review.We truly appreciate your feedback and look forward to welcoming you back in the near future.Best Regards,

10/10 Excellent

Mona

Stayed 8 nights in Jul 2022
Response from Selectum Family Resort Side Guest Relations Depart on 11 Aug 2022
Dear Guest, We would like to express our sincere gratitude for choosing us Selectum Family Resort Side. We appreciate your detailed review and we are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Best Regards, Selectum Family Resort Side Guest Relations Department

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro party was nice but the respond of service was not good
Stayed 3 nights in Jul 2022
Response from Selectum Family Resort Side Guest Relations Depart on 2 Aug 2022
Dear Guest Mohamed, We would like to express our sincere gratitude for choosing us Selectum Family Resort Side. We appreciate your detailed review and we are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Best Regards, Selectum Family Resort Side Guest Relations Department

8/10 Good

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from SELECTUM FAMILY RESORT SİDE on 2 Nov 2023
Değerli Misafirimiz Öncelikle Selectum Family Side Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.Güler yüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Selectum Family Side ’ nin keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.Saygılarımızla,Selectum Family Side Misafir İlişkileri Departmanı

6/10 Okay

Nur

Travelled with family
Liked: Cleanliness
Quality of the quests
The positive experience we had during our stay here is that the staff were really polite and helpful. Damla, at the lobby is very professional. The other greatness is the hotel being right next to the beach. Also, the pool bar cocktails were really good. We recommend Ms. Sena´s cocktails at the pool bar, she makes them with passion. However, we won´t revisit due to our negative experiences. Firstly, we have encountered sunbed wars every day at the pool even though the staff solved it quickly.. Even we had to confront the pool chef why he removed our towels and toys and gave our seats to another family while we were eating lunch at the snack bar. Secondly, it could have been more charming if the hotel´s beach bag was free for everyone. I purchased it for 10 euros but the hotel does not earn anything from it since they have at least 1500 guests daily. Thirdly, we do not believe this hotel is a 9/10. We have stayed at 3 other hotels this year with similar quality and 2/3 of them reaches a higher quality even though their score were between 7 and 8. Our focus here has to do with the quality of the quests. At Selectum we have seen quests putting their bare feet on the tables at the lobby, wrestling aggressively by the pool and parents blaming the life guard when their kid is at the adult pool without using any form of water safety. The staff cant do anything about these kind of irresponsible behaviour since they get complaints. Be kind and responsible for everyones well-being
Stayed 5 nights in Jul 2023
Response from Selectum Family Resort Side on 4 Aug 2023
Dear Guest ,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department

10/10 Excellent

Hasret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Selectum Family Resort Side on 4 Aug 2023
Thank you very much for sharing your nice thoughts about our hotel with us.Your opinions are valuable to us, and we would be happy if you share your thoughts about our services on social media review websites.Selectum Family Resort Side Guest Relations Department

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk ophold.
Super dejligt ophold. Vi var på lokationen i 7 nætter. Den første nat var der problemer med suiten. Da manageren blev tilkaldt, så løste det hele sig. Vi fik et nyt “Lake”værelse, hvor vi kunne gå direkte i poolen til stor glæde for alle. Meget venligt tyrkisk personale. Eneste minus er antallet af russere, som konstant er uvenlige, agressesive og snuder foran i køer.
Stayed 7 nights in Jul 2023
Response from SELECTUM FAMILY RESORT SİDE on 28 Jul 2023
Dear Guest ,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department

10/10 Excellent

Nazir

Stayed 4 nights in Jun 2023
Response from SELECTUM FAMILY RESORT SİDE on 28 Jul 2023
Dear Guest ,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department

10/10 Excellent

Sedat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhtesem bir deneyim
Bugune kadar gittigim en iyi oteldi .butun calisanlarin mukemmel olmasi .butun hizmetleri ile cok ozel hissetirmesi.. muhtesem bir deneyim . Otel sahibini ve yonetim ekibini kutlarim .personele iyi davrsniyor ve hakettiklerini veriyor olmalilar ki herkes isini severek yapiyor . Bugun cikista arabami otel mudurunun getirmesi bile ne denli birlik ve beraberlik icinde calistiklarinin kaniti olsa gerek . Muhtesemdi
Stayed 3 nights in Jun 2023
Response from SELECTUM FAMILY RESORT SİDE on 30 Jun 2023
Değerli Misafirimiz,Öncelikle Selectum Family Side Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.Güler yüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Selectum Family Side’nin keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.Saygılarımızla,Selectum Family Side Misafir İlişkileri Departmanı

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019
Response from Guest Relations on 2 Nov 2022
Dear Guest,Thank you for your rating.Best Regards,