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Reviews of Palm World Resort & Spa Side - All Inclusive

5 out of 5
Palm World Resort & Spa Side - All Inclusive
No:32 Evrenseki, Manavgat, Manavgat, Antalya

Reviews

6.8
Rating 10 - Excellent. 19 out of 86 reviews" "
Rating 8 - Good. 25 out of 86 reviews" "
Rating 6 - Okay. 22 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 12 out of 86 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front desk was absolutely horrible, wanted to charge me 10€ to get back into my own room after I had locked myself out... I asked to see a manager and she made me wait 15-20min for him whilst murmuring Turkish words to me which I could obviously hear but not understand. I’m not the kind of guy who writes reviews because I believe most are fake news but this lady, blue eyes, blonde highlights is a racist rude human being and I would never in a million years stay at this hotel even for free just because of how she treated me.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
great location. most staff very friendly. 4 of us stayed in deluxe room but cleaner leave 2 bath towels and didnt clean our room properly 1st 3 days. after complaining, we got different cleaner and she was good.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff need more training should be professional and friendly
Stayed 4 nights in Aug 2019

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Really good fun.
Stayed 7 nights in Aug 2019

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay at a competitive price.
The location of this hotel was perfect. Its in the middle of several other hotels, shops and bars. The hotel ticks all the boxes in terms of facilities. Food was nice and varied. There are other bigger grander hotels nearby so the wow factor is lost on this place, but for what you pay and what you are after you can't really go wrong with this hotel.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Was designed purely for Russians and Germans, none of the staff spoke English
Stayed 9 nights in Jun 2019

2/10 Terrible

Baha'a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Actually the photos of the hotel not representing the reality The swimming pool very small The restuarant very small The receptionists never ever smile especially men They mentioned All inclusive but unfortunately you have to pay for everything. If you want to use the safe box you have to pay 2 euros per night If you want to get pop corn for your baby you have to pay 2 euros. If you need a beach towel you have to deposit 5 euros and when you bring the towel back they return it to you. If you didn't bring back the towel you will loose the 5 euros plus you have to pay 15 euros. The bed cover really dirty and the towels in the bathroom as well. This attitude and behaviour never happened to me before simply this hotel 1 star hotel and simply they are baggers. My recommendation to any one want to book in antalya try any onther resort.
Stayed 1 night in Jun 2019

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Just a few nights away and was excellent and very clean
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great corner location ckose to a big shopping bazaars...5 minutes walk to the beach. Over all a beautiful hotel;nice staff.
Stayed 19 nights in Oct 2018

8/10 Good

David, Edinburgh

Liked: Cleanliness, property conditions & facilities
Rooms are great and selection of foods are good Pool could be better with better sun loungers
Stayed 7 nights in Oct 2018

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is very clean and beautifully decorated. For the price you get really good service and food plus a room that is spacious and well maintained. Noise is a big problem here so if you want a quiet stay forget it. There is a lot of outside noise as you are on the main road and the rooms not well insulated against noise. There was a child crying intermittently for 2.5 hours and we had to call reception to complain. Do ask for a room as high up as possible to minimise the external noise factors.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Good
It wast great I was 9 days there with family we enjoyed a lot. There were plenty of foods,drinks, fruits and sweets. The food test was good butte meat wasn’t good specially some time you can notice the meat is from night before. The swimming pool was great .It wasn’t big but we enjoyed alot. The beach was wonderful with drinks and lunch. Every thing was good but the only problem the reception staff couldn’t speak English at all . Most of guest were from Russia, some Turkish and few German and no English guest.
Stayed 9 nights in Aug 2018

4/10 Poor

Shayma, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Extremely disappointed
1) We were disappointed at the first instance as the hotel did not book a flight transfer, which they had emailed to say that they did. It was then difficult to even make a proper complaint due to the language barrier and then when we finally found someone who could speak some English they did not take any responsibility and blamed the company. When I showed them the email sent by them they stated that this person is now on maternity leave. They were not even apologetic, especially after telling them that we were left wait g at the airport at 2am and was forced to get a private car , which may have not been safe. 2) none of the children clubs were open throughout our one week stay. Misleading information 3) the staff do not speak any English except their spa lady who speaks well. Most other reviews mentioned this and they were right. Russians 4) food is not all that. Breakfast is disgusting. I have been to many hotels and this is one of the worst for breakfasts. 5) location is terrible. The only shops were fake design shops. Everywhere!! Positives 1) their pool slide is brilliant. 2) beach shuttle is brilliant along side their beach where good food was served. However please note: there were topless women at the beach. As not all people may prefer this. 3) their housekeeping staff were good. Always kept the rooms cleaned and refilled with toiletries and towels. 4) evening entertainment was fun. There was only one we managed to catch and it was brill.
Stayed 7 nights in Aug 2018

2/10 Terrible

nasir, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go again
Location of the hotel is nice , but the staff are very very rude they don’t speak or understand English the only know Russian and German the food was disgusting same food every day nothing for children and the worst thing was when a waitress told me the make they soup from the leftovers I booked all inclusive but we were going to Manovgat to eat , the worst hotel I ever seen I stayed there from 12/08/18 to 20/0818
Stayed 8 nights in Aug 2018

8/10 Good

Mohamed, Doha

Liked: Cleanliness, room comfort
Nice hotel but some of the stuff are tuff with the guests
Stayed 5 nights in Jul 2018

8/10 Good

Lidija, MK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This hotel caters mostly for german, russian and some turkish guests, so a lot of staff did not spoke english, even at reception. We booked a family room with seperate bedroom and it was very nice and comfortable. 2 balconies, TV in every room, a lot of channels on it. Wi-fi signal strong and steady in all hotel and in rooms. A lot of choices for food, I would say it was tasty and everybody will find something for its taste. There was plenty of food whenever you go in the meal open time frame. I personaly did not like the sweets, everything else was delicious, I am returning with some extra weight on me.. Drinks were just fine also. Our son had his 4th bithday while we stayed and for 10 euro they arange a table for you with flowers and they bring a cake. They did not have a candle unfortunately, so we missed all the purpose of the cake, but it happens.. They also sent a letter with best wishes in the room, and in the afternoon we found a froot plate in the room wich was a really nice gesture and a nice surprise. The beach is not so far, but they have a bus that goes every 15 min, and we used it. At night it had entertaiment for the kids (in german), one night a foam party, which was fun. The pool is large and with a lot of sunchairs, there was always some available. The slides were great, the kids loved it! Generaly we liked our stay in Palm World.
Stayed 4 nights in Jun 2018
Response from Guest Relation on 5 Jul 2018
Dear Guest, Thank you for taking time to write a review about our hotel Palm World Resort & SPA. As the Palm World Resort & SPA family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again. Palm World Resort & SPA guest@palmworldside.com

6/10 Okay

Verified traveller

Liked: Room comfort
The least you can expect from an All-Inclusive 5-star hotel. Best thing is the beach is amazing. Pool and slides are small. Food is very good. Main problem was air conditioning in the rooms: takes long to cool the room, then gets too cold and difficult to adjust, then bad smells come from the ventilation.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Palm world
The hotel was lovely but the food wasn't great. It was the same most days.

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a week stay in Palm world. Everything was fabulous and nice except wifi internet which was slow. Beside that everything (food, beach, playing activities, pool, Hamam, Spa) was awesome. I’m also really thankful to the friendliest staff.
Stayed 6 nights in Sep 2021

6/10 Okay

Nail

Liked: Staff & service
Stayed 5 nights in Sep 2021

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis Leistung sehr gut. Kleineres Hotel und daher sehr ruhig. Kein Massentourismus. Die Speisen waren wie vorgeschrieben durch eine Plexiglasscheibe abgetrennt.
Stayed 2 nights in Aug 2021

4/10 Poor

Sander de

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Niet 5-sterren waardig
Redelijk hotel, zeker niet 5-sterren waardig. De laatste twee sterren lijken gekocht en niet verdiend. Gemiddelde beoordeling van 6.6 reëel, zeker niet hoger. Simpel verzoek om factuur op naam de te zetten blijkt teveel moeite en bij telefonische navraag wordt de telefoon er op gedonderd…..
Stayed 1 night in Aug 2021

10/10 Excellent

Hanifi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место
Все отлично
Stayed 1 night in Nov 2020

4/10 Poor

Olga

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

8/10 Good

Serkan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yemekler o kadar iyi denilemez ,cesitte yok zannedersem koronadan dolayi ,diger 5 yildizli otellere nazaren
Stayed 6 nights in Aug 2020

8/10 Good

Osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

TUGRUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel cok güzeldi anlatılanların aksine yemek konusunda bence ceşit yeterliydi sonucta herkes yemeyeceği seyi de alıyor ziyan oluyor ama az değildi tabiki, lezzetleride güzeldi. Havuzu temizdi iyiydi. Tek sıkıntısı peçeteydi pecete yoktu otelde istemeyle geliyordu. Ha bir de park sorunu var araba park edecek yer yok cok uzaga park ediyosun dolu oluyor
Stayed 2 nights in Aug 2020

2/10 Terrible

Paula Edibe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hej. Vi har varit 4 dagar på detta Hotel. Inte en enda dag städade de. På lobbyn, ljuset var alltid släkt. Folk trängde sig på obekväma, bar stolarna. Som tur bokade vi endast 4 dagar. Det här är absolut inte 5 stjärnig hotel
Stayed 4 nights in Jul 2020

6/10 Okay

Rafet

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean but 4stars
We stayed in this hotel from 25-7 to 28-7 due the covid 19 there where only 10 guests in the hotel. The staf was friendly the doors of the rooms where open because ghey wherent booked. The lights where off in most places and there was no music until 27-7 we had the pool for our self it was clean also. The food was served by the staf and the quality improved day by day. But i hoped it was in a buffed but it wassnt. They told me that from 1-8 more people booked the hotel. The guest who came later where german and russian. In general it is not a 5 star hotel but 4. The Rooms and beds are good and clean nice furnitoured. AC works great ice cold. The food i can not rate because of covid there was not food in a buffet style. The pool is clean and big also a kids swinming pool a little to small.
Stayed 3 nights in Jul 2020

6/10 Okay

Turgay

Liked: Staff & service, property conditions & facilities
Otelin otoparkı yok, eski bir otel, odalar ve yatak iyi durumdaydı, fiyat böyle bir otel için yüksekti.
Stayed 1 night in Jul 2020

6/10 Okay

Christine tinggaard

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

GÜLGÜN

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beim Ckeck In wurde im System nur ein Zimmer statt zwei gefunden . Nach stundenlangem warten haben wir ein zweites bekommen . Habe später erfahren das mehrere Leute das selbe Problem hatten. Echt unprofessionell . Hotel aber in Ordnung. Strand Ok. Essen Ok
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Servicepersonal sehr aufmerksam, schnell und freundlich. Zimmer wurden jeden Tag gereinigt, nur ich finde man kann mehr aus diesem Hotel machen an manchen stellen veraltet, aber Sie geben sich alle große Mühe.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Das Hotel ist eine kleinere, gemütliche Anlage mit einem sehr schönen Poolbereich und einer tollen Strandbar. Das Personal durchweg super freundlich und immer hilfsbereit. Essen und Trinken reichlich, wer hier nichts findet, ist halt selbst schuld. Wir kommen wieder
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est propre, et bien situé. Le personnel est sympathique et disponible. Les repas sont variés et délicieux, on y mange beaucoup 😊, les boissons sont illimités toutes la journée. On a passé des bons moments dans cet établissement.
Stayed 7 nights in Aug 2019

6/10 Okay

Nemo, Paris

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Le personnel tellement hautain , pas serviable du tout . On a l impression qu’ils sont là par obligation ! Le 3/4 ne disent même pas bonjour , sourire inexistant et te serve de force ( surtout le serveur du bar à l accueil qui est souvent la le soir , si t es pas une petite minette qu’ il peut draguer , t es de la M..DE !! Pour le reste , hôtel et chambres propres mais très sombre et pas très accueillant , 1 seule piscine super petite et animation NUL voir inexistante !!! Nourriture pas variée et pas de choix ( SAUF le jour de la soirée Turc) ne vaut certainement pas un 5 étoile ! Juste 3! Je n y retournerai plus !!!
Stayed 14 nights in Aug 2019

10/10 Excellent

Mümin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Es ist definitiv kein 5 sterne hotel. Das essen schmeckt nicht, zu wenig auswahl und immer das gleiche... Büffet ist viel zu klein. Getränke sehr billig gehalten. Nicht mal saft gibt es. Personal hingegen ist sehr bemüht. Spa hat mir gut gefallen. Billiard spielen kostet exta.. Es gibt nur 1 pool.animation ist schlecht.. Musik auch. Keine unterhaltung. Die Besitzer (älteres ehepaar) arbeiten selber mit um personal zu sparen. Der umgang mit dem personal ist auch nicht nett. Also.. Preis leistung stimmt. überhaupt nicht. Nie wieder!!
Stayed 11 nights in Jul 2019

10/10 Excellent

Masara, Stockholm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var toppen boende, allt var fantastiskt från Mata, städning till service. Personalen var jätte jätte duktiga och glädjefulla. Roliga aktiviteter fanns varje dag både för vuxna och barn. Nära till strand och gångavstånd till shopping affärer
Stayed 8 nights in Jul 2019

6/10 Okay

wenche kristensen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2019

4/10 Poor

Deniz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

FamilieO, Deutschland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es liegt ca. 1 Stunde entfernt von Antalya. Mit dem Taxi wird man für ca. 50€ zum Hotel gefahren. Was uns besonders gut gefallen hat: Essen, Sauberkeit, freundliches Personal Was könnte besser sein: es ist nachts sehr laut. Im Kellergeschoss ist ein Disco... Schwimmbad war ok. Könnte etwas grösser sein... Für Familien würde ich es empfehlen. Man sollte allerdings berücksichtigen, dass es laute Musik ab Mitternacht herrscht. Einkaufen sollte man in Side nicht...alles in Euro und überteuert. Zum Einkaufen eignet sich Manavgat (mit Bus/Dolmus 4tl oder 1€
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Das Personal ist sehr genervt und das kriegt man zu spüren , jede Frage ist viel zu viel an der Rezeption. Die Art und Weise wie sie mit einem sprechen ist nicht angebracht ! Aber so an sich das Hotel ist sauber und auch sehr schön !
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very terrible! Everything was very bad. the location is far away from the downtown. The food was ZERO. The staff do not speak proper English. Room service was okay. The only person who is great is the Spa staff.
Stayed 4 nights in Apr 2019

10/10 Excellent

Bayram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Stayed 7 nights in Nov 2018
Response from Satis on 4 Jan 2019
Bizi tercih ettığiniz için teşekkürler

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
çalışan personel özellikle mutfakta çok güler yüzlü ve yardımsever, ancak temizlik biraz zayıf, yemek kalitesi çok kotu, person el ve kiyafet hijyenin dikkat etmeleri gerekiyor
Stayed 4 nights in Nov 2018