Universal Hotel Perla

Photo gallery for Universal Hotel Perla

Featured image
On the beach
Outdoor pool
Outdoor pool
Desk, free WiFi

Overview of Universal Hotel Perla

Universal Hotel Perla

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Calle Murta, S'Illot, Manacor, Mallorca, E-07687

Explore the area

  • Popular LocationCala Moreia1 min walk
  • Popular LocationPlaya de Sa Coma10 min walk
  • Popular LocationCaló den Rafelino16 min walk

Choose dates to view prices

About this area

Manacor

Universal Hotel Perla is located on the beach and in an area with good shopping. Club De Golf de Son Servera and Canyamel Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Torrent de Ca n'Amer and Cala Moreia. Safari Zoo and Coves dels Hams are also worth visiting. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Cala Moreia - 1 min walk
  • Strandpromenade - 9 min walk
  • Playa de Sa Coma - 10 min walk
  • Cala Morlanda - 12 min walk
  • Caló den Rafelino - 16 min walk

Getting around

  • Manacor Station - 18 min drive
  • Palma de Mallorca (PMI) - 54 min drive

Restaurants

  • Es Mollet - 3 min walk
  • Bibabo Restaurante - 4 min walk
  • Mama Mia - 6 min walk
  • Kenna's - 14 min walk
  • Beachside Cafe - 17 min walk

About this property

Universal Hotel Perla

Waterfront hotel with an outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's club and a playground. All 178 rooms offer free WiFi, furnished balconies and flat-screen TVs with satellite channels. Fridges, rainfall showerheads and hairdryers are among the other amenities available to guests.
Universal Hotel Perla offers 178 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Universal Hotel Perla are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks and beverages included

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 21 September and 29 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 26.30 per person (roundtrip)
  • In-room safe fee: EUR 16 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, Eurocard, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Perla de S'Illot
Hotel Perla de S'Illot Manacor
Perla de S'Illot
Perla de S'Illot Manacor
Universal Hotel Perla Manacor
Universal Hotel Perla
Universal Perla Manacor
Universal Perla
Universal Hotel Perla Hotel
Universal Hotel Perla Manacor
Universal Hotel Perla Hotel Manacor

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 44 out of 137 reviews
5 - Excellent 32%
Rating 4 - Good. 59 out of 137 reviews
4 - Good 43%
Rating 3 - Okay. 24 out of 137 reviews
3 - Okay 18%
Rating 2 - Poor. 6 out of 137 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 137 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with partner
No designated smoking area.had to smoke at entrance to hotel
Stayed 7 nights in Sep 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was very rude. Insulted my wife several times. We were very confused by the all inclusive aspect. If you are an English speaker, I would not recommend. Not English speaking friendly.
Stayed 3 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
The hotel was nice and clean, very simple interior. Unfortunately, the rooms were a lot smaller than expected and because we needed a baby cot it made the room even smaller and difficult to move around in. Payment is required for the safe, there is no kettle or ironing equipment in the room, however the shower is nice and there is also a decent balcony with a drying rack for wet clothes. Staff were all lovely and friendly. I wouldn’t recommend doing anything more than a half board. I do feel the hotel lacks a bit of atmosphere and music in the reception/ bar area and pool would be beneficial. The pool may be a bit busy during peak season, I don’t think it is big enough for the number of people in the hotel.
Stayed 7 nights in Sep 2019

3/5 Okay

Travelled with family
Disliked: Staff & service
Booked and paid in advance for 2x rooms with side sea view only to find out that one room had no sea view at all. Asked reception to sort out only to be told to wait until day 3 and to pay extra 40 euros to change the room. The receptionist also said that if the room has 5 cm of sea view then the description was correct! On top of that despite me asking a week before the stay to have the 2x rooms together the hotel didn’t arrange it - we were on the same floor but in two different corridors. If this was a small hotel you could understand, but given 7 floors and 118 rooms it just show that they couldn’t care less! Perhaps it was because we didn’t buy the all inclusive option. “Deal” mis-sold for one of the rooms.
Stayed 7 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019