Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from London

Nice hotel close to the water and restaurants

Posted 29-Nov-2016
I stayed for a mix of business and pleasure and the hotel was well suited for both. The in-room wifi is good, and the health spa is offers a large range of services. Restaurants are close by and the road below is on the main bus route to Sliema and Valletta.
4out of 5
by A verified traveller from US

Good Hotel with Great Staff

Posted 28-Nov-2016
Pros: Great facilities and great staff
Cons: The size of the rooms are kind of small.
The hotel had great facilities and the staff were very helpful. The location is perfect to get Malta's city life experience. If at all I have any complaints it is going to be my booking experience on Expedia. While booking for hotels I would like to know if the room that I booked is sea facing or facing the other building. Booking a hotel in a place like Malta is mainly to get the sea view. When I checked in to the hotel I was told that my room is facing the other building and when I saw the room I had a claustrophobic feeling. Because of this I had to upgrade my room for $350 and get a sea view room. This means Expedia's best/great deals are not worth it.
5out of 5
by A verified traveller

Posted 22-Nov-2016
Pros: piscina coperta
a parte l'hotel eccellente, credo che sia impossibile non trascorrere il tempo libero nella piscina coperta, riscaldata
4out of 5
by A verified traveller from toulouse

confort et détente

Posted 11-Nov-2016
Location: L'hôtel est très bien situé face à la baie de Balluta et bien desservi en matière de transport. Quartier agréable = jardin à proximité, restaurants
l'ensemble de l'hôtel est bien pensé, bien architecturé. La chambre de luxe vue mer est très confortable et spacieuse. La piscine intérieure est un grand plus par son architecture et sa décoration et surtout un bon moment de détente après une journée de visite de l'ile. Le personnel est charmant et dévoué ( certains parlent français)
4out of 5
by A verified traveller from Bristol, UK

Lovely hotel.

Posted 10-Nov-2016
Pros: It was clean and had great facilities, in a good location.
Cons: The size of the shower & type of shower head. It would have been nice if our minibar had been topped up regularly instead of never.
Location: The hop-on-hop-off bus tour went from nearby, which was good, and there were several restaurants / cafes in easy walking distance.
The hotel was lovely - it had great facilities including a nice spa and rooftop pool area. It was also in a convenient location in the town. The only small issue we had was that the shower was too small & it only had an overhead shower head - this made it difficult to keep my hair dry when I wasn't washing it!
2out of 5
by A verified traveller

Unerfreulich

Posted 07-Nov-2016
Pros: Das Beste war die Erleichterung, das Hotel endlich zu verlassen
Cons: Service lähmend langsam: 30 Minuten in der Bar auf die Bestellung warten, mehrere Urgenzen, drei Kellner stehen untätig herum, robuste Intervention führt zum Resultat: Die bestellte Flasche Wein haben wir nicht! Viele kleine und größere Defekte im Zimmer (Junior Suite), vor allem an den Sanitär-Einrichtungen: Große Badewanne fließt über, Installateur nach 10 Minuten findet defekten Überlauf, nachfolgende Reinigung des fast unbenutzbaren Zimmers braucht auch wieder heftige Urgenz, bis sie nach fast 45 Minuten erfolgt- um 17 Uhr abends! Der sogenannte Meerblick besteht zumindest in einem Flügel aus einem kleinen, kaum wahrnehmbaren Ausschnitt, den man nur sieht wenn man vorne auf dem Balon steht und sich nach links dreht. Davor ist eine Betonwand eines unfertigen Hauses.
5out of 5
by A verified traveller

Posted 06-Nov-2016
Klasse Hotel, gut gelegen, jedoch nicht für Strandurlaub geeignet. Busabfahrt vor dem Hotel, schöner Blick von obereb Etagen zur Bucht (kein Landblich buchen!) Idealer Ausganspunkt für Fahrten.
5out of 5
by A verified traveller from London

Efficiency and some stunning views

Posted 04-Nov-2016
Pros: Already explained. Staff generally friendly and prompt to respond to requests.
Cons: Check-in personnel a little frosty.
Location: Easy bus ride to Valletta and excellent range of local eateries. Great Mediterranean views.
Discreetly efficient hotel, with big spaces everywhere to be comfortable in and stunning rooftop and poolside views of Baluta Bay. The cleaning regime is simply excellent. Very large building with numerous floors and rooms but you don't feel this - a pleasing intimacy is also achieved. On the day of the violent storm - violent enough to evacuate another hotel further along the coast - hotel was warm and reassuring and they put on a special buffet to console guests. We love the views from this corner of the bay and would definitely return to the same hotel. Minor gripes about a shower that wasn't quite watertight and - given the five star status - some trimming of room facilities. But overall, marvellous!
4out of 5
by A verified traveller

Relaxing stay, hotel staff friendly and helpful.

Posted 01-Nov-2016
Good location on Malta. Bus stops outside hotel. Lovely hotel and amenities. Didn't try the spa but it looked very good.
5out of 5
by A verified traveller

Great hotel. Shame about computer errors

Posted 16-Oct-2016
Location: Location really good. Nice bars and restaurants close by.
Lovely hotel, great service by all staff, but on arrival greeted with sorry there is no room. We are moving you to another hotel, but you can return tomorrow. Blamed on computer error. Only staying in Malta for five days, this meant we only had two full days to do anything. Hotel sent to had a dreadful view overlooking the air conditioning units which were loud. Music non stop. Had to change a business meeting arranged for while we were visiting Malta. Also it spoilt the trip which was arranged to co-incide with 41st wedding anniversary.