Malmagotchi Holidays from £753

Rooms are elegant clean and very nice. Ask for AC remote. Ours squealed after a while, so turned it on and off. Great restaurant and gym in building.

Good breakfast ,food and shopping markets and castles nearby , spacious room and friendly staff

Good Location and very near the subway. Suitable for free and easy tour.

While the hotel itself was fine and the room was clean and comfortable, I ran into a situation with the hotel where items in my room were mistakenly removed during cleaning and they were unable to find all of the items that were discarded - I lost pajamas, personal slippers brought from home and my undergarments. The staff were quick to take control of the situation and kept me updated on the situation, reviewed CCTV footage to determine what happened and did try to compensate for the missing items. I still don't know the full situation as to HOW this even happened but I do appreciate that they tried to resolve it and were communicative throughout the process.

Overall, great hotel. I noticed with my hotel that the wall paper or wood paper was peeling off and the bathroom had mold with stuff peeling off as well. The staff kept the place relatively clean which is good. I woke up almost every morning with a stuffy nose or dry throat due to the air condition in there and it did have a strange smell I noticed but it went away after a while and would come back. It took some getting used to but for an affordable hotel it wasn’t bad since it was really close to myeongdong street.

The staff are excellent and are very helpful in giving you help when you need it. They also speak an array of different languages; I’ve heard Japanese, English, and Korean which I would say is an indication of professionalism and diversity which I have lots of respect for. The room itself was very quiet, clean, and comfortable. The housekeeping was also professional, quick, and friendly. In regards to transportation, the Guro Digital Complex Station (Exit No. 6) is the closest station to the hotel. I would say the travel time to and from the more touristic areas such as Myeongdong and Itaewon are quite far but I would say that with Seoul’s efficient transportation it’s quite okay. But some notable areas are close such as: Hongdae, and Gangnam. Given my comment above, the hotel is around some pretty good areas that I would say aren’t advertised as much, such as Kkalkkal street. I would also add on that there are excellent restaurants around the hotel that are cost friendly. All in all this is an excellent hotel! The front desk staff are excellent hard workers and are diverse in speaking an array of different languages. Thank you Shilla Stay at Guro for enriching my experience in Korea! God Bless.