Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from UK

Old-established hotel, close to the beach

Posted 18-Oct-2016
Pros: Location; slightly 'old-fashioned' feel to the traditional bedroom doors, combined with modern facilities otherwise.
Cons: Lifts probably need upgrading
Location: Location - close to beach and promenade. Town centre location. More importantly, close to some very important nature reserves and bird-watching sites
I went there because Port Pollensa is a convenient centre for bird-watching, my main purpose in going. The hotel was picked on a combination of facilities. location, and value. Overall the stay in the hotel was very pleasant. The staff (especially Reception staff) were very friendly abd helpful. The buffet style meals were good, with a good range of choices.
5out of 5
by A verified traveller

Excellent hôtel

Posted 18-Oct-2016
Hôtel bien situé. Chambres très confortables. Restaurant très agréable avec service impeccable. Demi-pension très correcte.
2out of 5
by A verified traveller from Nottingham, UK

In need of more than a lick of paint.

Posted 01-Oct-2016
Pros: It's as clean as it can be and the Wifi should you need it is excellent.
Cons: Rooms are in major need of modernisation.
Location: On the main strip at the start of the Pine Walk, plenty of restaurants on the strip all with the same menus, small beach adjacent longer one right.
If you were thinking of booking this hotel on your experience of using the outside terrace then you'll be deeply disappointed. Our room was large in size but it looks as though little has been updated since the 1980's including the beige bathroom suite which flooded the floor each time we showered. The double bed (two singles pushed together) was comfy, there was a small balcony and my favourite quirk was the safe that was over six feet in the air on the top shelf of a wardrobe, how'd you'd use it if you were a little wobbly on your feet is beyond me? The plus sides are the maids do there best to keep it spotless and to be fair all the staff at the hotel are great and the wifi is excellent for Free Wifi in Hotels.
5out of 5
by A verified traveller from South Wales

Nice hotel, well situated in Port de Pollensa.

Posted 19-Sep-2016
Pros: Central location with free parking nearby. Good breakfast selection. Helpful, friendly staff
Cons: Pool opening times could be extended - currently 9am - 6pm. Maybe 8 - 7.30 would be better?
Location: Good central location on seafront with wide selection of bars and restaurants on the doorstep. Excellent quiet beaches close by.
We stayed here 6-13th Sept. The hotel is centrally located on the seafront with its own swimming pool with pool/cocktail bar built out over the sea. Breakfast had a good selection - from fresh fruit to cooked breakfast and freshly made omelettes - something for everyone. Staff are friendly and helpful. We had a room at the back overlooking the town with mountain views and evening sun - great for wine on the balcony. The only drawback being you would hear the binmen at 5.30 each morning - other than that it was quiet. Sea view rooms at the front would be considered the best rooms! The hotel really is central - plenty of bars and restaurants on the doorstep. If you have a hire car there is free parking close by - but not at the hotel itself. Clientele varied in age there were a couple of young children with parents, but mainly older people at this time of year. All-in-all we had a good stay here and would recommend it for most people.
5out of 5
by A verified traveller

Home from home

Posted 09-Sep-2016
Perfect position on beach, smoothly run, very friendly staff who speak excellent English. End August - beginning September almost exclusively British guests
3out of 5
by A verified traveller from Oslo

Veldig sentral med flott basseng.

Posted 04-Sep-2016
Det er en mellom klasse hotell når det gjelder rommene og bygget. J synes mest 3 stjerne enn 4, men ellers personalet , renhet og service er helt topp. Treningsrommet har bare tredemøller og en anne maskin. Så de har verdens minste treningsrom for p sidet sånn.
5out of 5
by A verified traveller from Bath UK

Nice hotel with lovely pool.

Posted 31-Aug-2016
Pros: Everything - especially the 1959 architecture with a modern twist in furnishings.
Cons: More wooden umbrellas beside the pool. Material ones are inadequate.
Location: Hotel is on the pedestrian paseo with pool and beach just across from it. Public bus stop a couple of minutes away with tourist office besides it.
My first solo holiday since rpthe death of my husband and I could not have chosen a better resort - felt safe - easy to explore - plenty of resturants. Hotels position perfect and the pool was a real bonus! My single room on the 5th floor was good with a huge bathroom and walk in wardrobe! View over the mountains and part of the coast. Breakfast was a feast if one wanted to part take!
4out of 5
by A verified traveller from uk.


Posted 29-Aug-2016
Excellent location, fabulous breakfast, nice room.
4out of 5
by A verified traveller from London

Good hotel, great location

Posted 28-Aug-2016
-Brilliant location and easily accessible to the main attractions -Hotel is one of the few with its own pool (so loungers go quickly & it gets busy) -Staff are brilliant -Hotel food at breakfast is good -Facilities are mixed. Bar area is modern & chic, but bedrooms & gym were quite dated. -Hotel is 1hr (90 Euro taxi) from the airport -Room walls are paper thin so you can hear toilets flushing -This is more a 3 star hotel just based on facilities
3out of 5
by A verified traveller from dl

Nos desilusiono la habitación lateral con vistas.

Posted 27-Aug-2016
Las vistas de la habitación eran muy deficientes, la atención de recepción mala, pedimos salir una hora más tarde el timo día y no fue posible. Nos pareció un 4 estrellas con servicios muy justos y un vegetación bastante básico. Las vistas de la terraza del comedor y la piscina muy buenas. El personal de recepción dejaba mucho que desar, no así el servicio de camareros y limpieza excelentes