Ratings based on 414 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from London

Not what it looks like

Posted 14-Oct-2017
Pros: Good location
Cons: Needs refurbishment and better customer service
Location: Good bus link and access to the beach
Poor customer service and the hotel is in need of refurbishment. The suite I stayed in was large but the furnishing were disappointing for one of their top rooms. There was this constant sewage smell in the room, especially in the afternoon, late evening. The TV channels hardly work.
4 out of 5
Recommended
for Families
by A verified traveller from UK

Comfortable hotel close to many beaches

Posted 13-Sep-2017
Pros: The views from the hotel were very nice + the hotel itself had everything you would need for a relaxing break.
Cons: The rooms didn't have tea/coffee making facilities and the signage for the lifts needs to be clearer and in English to help travelers.
Location: The hotel has a Casino & there are plenty of nice beaches nearby, some nice restaurants within walking distance or take a taxi to the fantastic marina
Only a short 4 day trip but wish it was longer as we had a great time. The entertainment team were probably the most engaging team I have ever met on any of my travels. They really made us feel welcome from day 1 informing us of all the activities, facilities & entertainment shows available at the hotel. We were always invited to participate so a massive thank you to Sol + Lydia who really made our stay a great one. I will really miss the 10am + 12pm song + dance around the pool, done everyday as it was fun and something that all the team and guests joined in.
3 out of 5
by Christian

This is not a 4 star hotel

Posted 11-Sep-2017 on Hotels
We stayed one night in two ocean front rooms. The view is fantastic and the pool area looked nice. Rooms and hotel are somewhat dated and seriously needs a facelift. Breakfast was terrible and the service at the reception was relatively poor. We would not repeat.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great location and buffet

Posted 02-Aug-2017
Beautiful, clean hotel right on the sea. Family room was huge and woth nice balcony. Buffet was excellent, but it would be better if water was included with half-board dinner. No water makes it feel very cheap despite the cost of this place. Excellent entertainment and activity staff, mini club. Pool area was wonderful! Beach is 2 mins away.
5 out of 5
by Elaine

Posted 01-Aug-2017 on Hotels
Stayed for my 50th birthday celebrations. Lovely hotel, helpful staff, excellent location, could not fault any part of it.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Beautiful hotel close to the beach

Posted 18-Jul-2017
Very clean lovely hotel. Close to the beach, about 30 minute walk into the main centre but the walk can be along the beach which has a stunning view.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, very quiet

Posted 23-Jun-2017
Good food, lovely gardens, nice pool area. Beach next to the hotel could go with a makeover , maybe some sand to look prettier! Also still some building work going on outside so looks a bit unfinished. Other beach ok. The shops are quite a walk away but there is a beach walkway which follows the sea.
4 out of 5
by A verified traveller

Posted 30-May-2017 on Hotels
Comment from Hotel Management
11-Jul-2017
We would like to take this opportunity to thank you for the nice comments you made about your last stay in THB Torrequebrada.
4 out of 5
Recommended
for Everyone
by A verified traveller from Prague

Casino hotel,

Posted 09-May-2017
The receptionist didnt give us the message from when our shuttle bus driver is planning to pick us up. Had to go to the reception at last minute myself and he found the urgent message somewhere on his desk.
3 out of 5
by A verified traveller

Disappointing

Posted 03-May-2017 on Hotels
Buckets scattered around the reception area catching drops from leaking roof - it was raining on the day of our arrival. 4 star? Really? Advised by hotel.com that our check in was midday - big long queues - did not get our room until 3.40pm - this was a big disappointment bearing in mind my husband was recovering from a cardiac arrest so needed to rest (we made this known to the hotel when we booked via hotel.com). Wifi was down until the day we left - unacceptable these days. And way to far from anything - benalmadena port is a good 45 min walk on pavements that are nothing short of treacherous when one party member is in a wheelchair. Poolside is beautiful though.