Title: Swiss-Belhotel Makassar Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Swiss-Belhotel Makassar Waterfront hotel with fitness centre and spa services ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/edc3eec6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/487a9c53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/954f2c23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | Living area | 42-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/6ef6e2c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/8914f991.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Swiss-Belhotel Makassar, near Losari Beach, is a convenient base for exploring Monumen Mandala and Center Point Of Indonesia. Guests can relax at the outdoor pool with a poolside bar, enjoy treatments at the on-site spa, and connect using in-room WiFi. 8.0 Very good ## Popular amenities - - Spa - Pool - Bar - Gym - Room service £30 includes taxes & fees 9 Dec - 10 Dec ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15464043&PinnedHotelID=15464043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Superior Double Room | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/4f29be34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 258 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/6bc6d27a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, City View ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 323 sq ft - City view - Sleeps 2 - 2 Single Beds ![Grand Deluxe King City View | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/18341a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe King City View ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 484 sq ft - City view - Sleeps 2 - 1 King Bed ![Business Suite | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/cd304dbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Fridge Free minibar items LCD TV Washer/dryer Separate bedroom - 603 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Twin Room, Sea View | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/26c6442d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Sea View 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 323 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Double Room, City View | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/b113b4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, City View ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, Sea View | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/ee615fea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 323 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/6bc6d27a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin City View ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 484 sq ft - City view - Sleeps 2 - 2 Single Beds ![Pavilion | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/7cd0b055.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pavilion ### Highlights Separate sitting area Soundproofed Air conditioning Fridge LCD TV Washer/dryer Separate bedroom Blackout curtains - 463 sq ft - Sleeps 2 - 1 King Bed ![Executive Suite | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15470000/15464100/15464043/035c2821.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate sitting area Soundproofed Air conditioning Fridge Minibar (some free items) LCD TV Washer/dryer Separate bedroom - 969 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMakassar-Hotels-Swiss-Belhotel-Makassar.h15464043.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMakassar-Hotels-Swiss-Belhotel-Makassar.h15464043.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.13495%2C119.40461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dIMllJVL_GiiJAo2eZjA3o_xMjw=) Jalan Ujung Pandang No. 8, Makassar, 90111 #### What's nearby - Fort Rotterdam - 2 min walk - 0.1 miles - Losari Beach - 6 min walk - 0.4 miles - Monumen Mandala - 14 min walk - 0.8 miles - Pelabuhan Makasar - 19 min walk - 1.0 mile - Center Point Of Indonesia - 4 min drive - 2.0 miles #### Getting around - Maros Station - 27 min drive - Makassar (UPG-Sultan Hasanuddin Intl.) - 27 min drive #### Restaurants - ‪Gravity Lounge - ‬2 min walk - ‪Happy Puppy Losari - ‬2 min walk - ‪cafe 99 - ‬2 min walk - ‪Kotak biru barlicious - ‬2 min walk - ‪Bakso Astim - ‬4 min walk ## About this property ### Swiss-Belhotel Makassar Upscale hotel near Losari Beach Located close to Kubah 99 Asmaul Husna Mosque and Monumen Mandala, Swiss-Belhotel Makassar provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Swiss Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - A front desk safe, ATM/banking services and free newspapers Room features All 296 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. More amenities include: - Bathrooms with showers and free toiletries - 42-inch LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and fridges ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/14000000/13480000/13471500/13471438/1faac9e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Makassar Sam Ratulangi Makassar - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 29 reviews £19 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13471438&PinnedHotelID=13471438&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101460000/101451100/101451061/98415b6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Makassar Makassar - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 25 reviews £49 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=101451061&PinnedHotelID=101451061&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/16000000/15990000/15981000/15980935/8ed72fd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Makassar Makassar - 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Pool - Parking included - Free WiFi - Restaurant 7.8 Good 22 reviews £14 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=14855774&PinnedHotelID=14855774&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6050000/6048500/6048475/38cd41e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Panakkukang Makassar Panakkukang - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 38 reviews £19 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=6048475&PinnedHotelID=6048475&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10040000/10036600/10036567/5ff160ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Makassar Grand Shayla Makassar - Pool - Spa - Kids pool - Parking included 8.0 Very good 51 reviews £34 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10036567&PinnedHotelID=10036567&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 150,000 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - Swiss Cafe ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - On the waterfront - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Low-height door lock - Phone accessibility kit - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible public bathroom - Wheelchair-width doorways - Wheelchairs on site ### More - 1 building - 22 floors - Ballroom - Banquet hall - Built in 2016 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Desk chair - Iron/ironing board on request - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 150000 per person - Airport shuttle fee: IDR 200000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Swiss-Belhotel Makassar Hotel Swiss Belhotel Makassar Swiss Belhotel Makassar Swiss-Belhotel Makassar Hotel Swiss-Belhotel Makassar Makassar Swiss-Belhotel Makassar Hotel Makassar Swiss Belhotel Makassar CHSE Certified ## Frequently asked questions ### Does Swiss-Belhotel Makassar have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Swiss-Belhotel Makassar? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Makassar on 9 Dec 2025 start from £29.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Makassar-Hotels-Swiss-Belhotel-Makassar.h15464043.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Swiss-Belhotel Makassar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Swiss-Belhotel Makassar? > Self-parking is free at this property. ### What time is check-in at Swiss-Belhotel Makassar? > Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at Swiss-Belhotel Makassar? > Checkout is at noon. ### Does Swiss-Belhotel Makassar provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies. ### Where is Swiss-Belhotel Makassar located? > Situated on the waterfront, this hotel is within 1 mi (2 km) of Losari Beach, Pelabuhan Makasar and Monumen Mandala. Makam Pangeran Diponegoro and Kubah 99 Asmaul Husna Mosque are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Swiss-Belhotel Makassar Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 30 8 - Good 23 6 - Okay 7 4 - Poor 7 2 - Terrible 4 ### 10/10 Excellent #### yuli 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall is good . Location is perfect ##### yuli Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Reno 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy ##### Reno Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yosia 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel near the beach with nice views ##### Yosia Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 3 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel by the sea The hotel is located next to the ocean. You can get a great view during breakfast. The hotel is good for its price! ##### Verified traveller Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Meimy 21 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location you can get in Makassar .The staff are so friendly and always try to help . I have stayed here many times and will always stay if I come to Makassar . ##### Meimy Stayed 18 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 14 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ocean view is worth it! Convenient location. Ocean view is worth it! ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Yulisna 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the breakfast and clean room. However, it’s loud noise/music from the outside. ##### Yulisna Stayed 2 nights in Aug 2024 ### 6/10 Okay #### yohei 14 Aug 2024 Liked: Cleanliness, staff & service Clean hotel. They advertise washer / dryer in the rooms but this is not the case. Restaurant in hotel has slow service. ##### yohei Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Freddy 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel is amazing. The rooms are great and you have a nice rooftop bar. Also the pool was nice and the location is perfect in the middle of the city of Makassar. Also the staff is very friendly and helpful. From the hotel you can easily take a boat trip to Samalona Island. It takes only 25 min. I would definitely recommend Swiss-bel Hotel when you are going to visit Makassar. ##### Freddy Stayed 3 nights in Feb 2024 ### 8/10 Good #### Rain 10 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort No bathrobe like was said in the description, but other than that was good place to stay. Gravity bar lvl20 is great bonus. ##### Rain Stayed 4 nights in Sep 2022 ### 4/10 Poor #### Irene 22 Oct 2024 Disliked: Staff & service, property conditions & facilities All property look old and poor service ##### Irene Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Suzanne 3 Oct 2024 Liked: Cleanliness, amenities No tourist information or local maps available. Staff were helpful but had no information to pass on. Restaurant was very limited. There needs to be better staff training in all areas. ##### Suzanne Stayed 2 nights in Sep 2024 ### 8/10 Good #### Xabat 26 Jan 2025 Liked: Staff & service The hotel room was big and the bed comfortable. About the part that I didn't like, two points to mention. There was no soup and tissue on the lobby restrooms ( I went in two consecutive days in the morning around 9 pm). They had three umbrellas to borrow and the three of them were broken. Even if they were broken they stored them at the entrance and didn't throw it away. ##### Xabat Stayed 8 nights in Jan 2025 ### 6/10 Okay #### Verified traveller 16 Jul 2022 Disliked: Staff & service #### Loudy experience at swissbel makassar Bad experience. They changed my room and moved my stuffs without informing me. I realised only when I entered the room to find all my belonging missing. The room behind the lift is very noisy, the mechanisms of the lifts can be heard from the room. Will not stay this hotel again. Nice is good only if you stay high floor. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 8/10 Good #### Verified traveller 17 Apr 2023 Liked: Cleanliness, staff & service, room comfort #### After complaint - top service Check in was smooth. We liked the hotel and wanted to extend our stay for one night. Had to be moved to a different category room, which was fine with us. After being told two times they will call us back in the room and transfer us to The new room still nothing happened. We waited 2 hours in our room in the end got transferred to the operator where no one picked up the phone. After I heavily complained at the reception and requested the manager to explain that this is not how four star hotels can treat their clients, things started moving. We got transferred to the new room and a dedicated person from the reception helped us immediately with all further requests and questions during our stay. Nungki was very helpful in organizing us massages in the room (which were splendid!!) and helping us to arrange our tour to Toraja. Later in the day we got a phone call from the management who wanted to upgrade our room as means of apologies for the inconveniences. I would book the hotel again; rooms were clean and showers were warm. However, Swiss hospitality standards must be looked for elsewhere. ##### Verified traveller Stayed 1 night in Apr 2023 ### 8/10 Good #### lyne 5 Apr 2025 Liked: Staff & service, property conditions & facilities Belle piscine ##### lyne Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Diceman 9 Feb 2025 Liked: Cleanliness, staff & service Menginap satu malam sebanyak 3 kamar di type kamar deluxe, pasilitasnya ok, kamar mandi yang kurang bersih dan menu sarapan pagi sangat sedikit dan biasa tapi charge perorang untuk sarapan sepertinya agak mahal dibanding hotel hotel bintang 5 ##### Diceman Stayed 1 night in Feb 2025 ### 4/10 Poor #### agnete 3 May 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Find noget andet Hotellet var Ok og poolen var dejlig stor og kølig. Men personalet i receptionen, var fuldstændig uinteresseret i at hjælpe os, da vi havde en del problemer. Deres engelsk var mega dårligt. ##### agnete Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### peng 18 May 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worst hotel I have ever been stayed. AC noise like a truck in your room. Staff not friendly. ##### peng Stayed 1 night in May 2022 ### 10/10 Excellent #### Verified traveller 2 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Great ##### Verified traveller Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 18 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ロケーションも良く、部屋も広く快適に過ごせました。 ##### Verified traveller Stayed 1 night in Dec 2021 ### 8/10 Good #### Verified traveller 17 Oct 2021 Liked: Staff & service Disliked: Cleanliness #### Hotel must be improved. Check-In queuing took very long time, around 30mins per guest. The ocean view is good, but you must pay higher price. Balcony cannot be unlocked, so it is not useful. Cleanliness is not good, many ants on table and other insects. Breakfast is not so tasty. ##### Verified traveller Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Steven 5 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent sea views I was impressed with the service during my visit which was during the fasting month and the pandemic. The room was clean and well serviced but, (and this is something that might seem trivial), the shower rose was slightly corroded and this causes a less controllable and comfortable flow of water, the same thing happens in my home. Also the dining area was quite warm. Apart from that all was good. Great ocean views on one side and Fort Rotterdam on the other. ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/90E50123715370353F5F6441EE558B0BBEC44D8E1620207163034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steven Stayed 2 nights in May 2021 ### 10/10 Excellent #### muhammad 15 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### muhammad Stayed 1 night in Sep 2020 ### 8/10 Good #### muhammad 15 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was nice view ##### muhammad Stayed 2 nights in Sep 2020 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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