Mais Holidays from £288

I enjoyed my stay at this Hotel

the staff were great: super friendly and helpful. food was delicious. loved the bundesliga live stream of der klassiker

Our room was amazing and very clean. The bed was super comfy. The staff made us feel comfortable and helped us with planning our trip to the Kitzbüheler Horn. The hotel offers a free trip to the top of the mountain and I can’t say enough about our experience to the top. Breakfast was great except the coffee. Our coffee was either bitter or lukewarm. The spa was the best part- so many different saunas to choose from and so clean. Our favorite was the herbal sauna which is very different than we expected. We will definitely return.

The staff were friendly and accommodating with plenty of smiles. Unfortunately there was building work going on the work noise wasn’t good and it left my car dirty with saw dust etc. however I expect that this work will be completed by next year when we usually stay here.

The positives: The property is conveniently located next to the main train station and is within 10 minute walking to Karlsplatz and Marienplatz. The rooms are clean but basic. The breakfast is very good. The negatives: I don’t think that this is a 4 star hotel. It does not have a pool, a spa, a gym, or any of the typical amenities you expect in a 4 star hotel. The location of the hotel is in the red-light district. There are strip clubs within a block. I saw 2 separate police arrests and 1 fight, and many beggars on the street on which the hotel is. We did not enjoy this aspect of it. We did not feel safe walking on the street in the evening. You have to walk for 5 minutes out of the area before things change dramatically. The staff friendliness was hit and miss. Some were nice but most were very cold and not helpful. Parking is in a nearby facility and they have a deal with it. However, they don’t tell you about it even if you ask. You need to know to ask for the specific plastic card that gets you access. Conclusion: While the location is convenient, the negatives take away from the experience. I would not come back.