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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Novotel Mainz

Photo gallery

Featured image
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Novotel Mainz

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationKirschgarten13 min walk
    Popular LocationMainz Cathedral13 min walk
    Popular LocationGutenberg Museum15 min walk
    AirportFrankfurt (FRA-Frankfurt Intl.)30 min drive

Choose dates to view prices

Standard Double Room, 1 Double Bed

4.6/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 Double Bed with Sofa bed

4.5/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed

4.3/5 guest room rating
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Single Bed

5/5 guest room rating
  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed

About this area

Mainz

Located in Mainz, Novotel Mainz is in the city centre and near a train station. Looking to enjoy an event or a match while in town? See what's going on at Opel Arena.
Popular Location

What's nearby

  • Church of St. Stephan - 7 min walk
  • Fastnachtsbrunnen - 8 min walk
  • Kirschgarten - 13 min walk
  • Mainz Cathedral - 13 min walk
  • Gutenberg Museum - 15 min walk

Getting around

  • Mainz Central Station - 8 min walk
  • Wiesbaden Ost S-Bahn - 8 min drive
  • Frankfurt Airport (FRA) - 30 min drive

Restaurants

  • Restaurant Bajazzo — 1 min walk
  • Restaurant Kupferberg Terrassen - 3 min walk
  • Eulchen Brauereiausschank - 4 min walk
  • Bistro Bellman - 6 min walk
  • Gautor - 7 min walk

About this property

Novotel Mainz

Luxury Mainz hotel in Oberstadt, near Fastnachtsbrunnen
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre. All 217 soundproofed rooms feature free wired Internet and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include WiFi and coffee makers.
Novotel Mainz offers 217 forms of accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Mainz hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 20 per day)
  • Covered extended parking on site (EUR 20 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24 hours off-site parking (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference space (2034 square feet)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13 per accommodation, per day
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Covered self-parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Nearby parking fee: EUR 20 per day (open 24 hours)
  • Pet fee: EUR 13 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Mainz Novotel
Novotel Hotel Mainz
Novotel Mainz
Novotel Mainz Hotel Mainz
Novotel Mainz Hotel
Novotel Mainz Hotel
Novotel Mainz Mainz
Novotel Mainz Hotel Mainz

Frequently asked questions

Can I cancel my reservation for free at Novotel Mainz and receive a full refund?
Yes, Novotel Mainz offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Mainz cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Mainz?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at Novotel Mainz on 18 Apr 2021 start from £59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Mainz pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 13 per accommodation, per day. Service animals are exempt from fees.
How much is parking at Novotel Mainz?
Self-parking is available for EUR 20 per day. Extended parking is available for EUR 20 per day.
What time is check-in at Novotel Mainz?
Check-in is from 3:00 PM - 6:00 AM.
What time is check-out at Novotel Mainz?
Checkout is at noon.
Where is Novotel Mainz located?
Located in Oberstadt, this luxury hotel is within 1 mi (2 km) of Fastnachtsbrunnen, Gutenberg Museum and Rheingoldhalle. Gutenberg University and Opel Arena are also within 3 mi (5 km). Mainz Central Station is 8 minutes by foot and Mainz (QMZ-Mainz Train Station) is 9 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 254 out of 681 reviews
5 - Excellent 37%
Rating 4 - Good. 314 out of 681 reviews
4 - Good 46%
Rating 3 - Okay. 78 out of 681 reviews
3 - Okay 11%
Rating 2 - Poor. 27 out of 681 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 681 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your high quality and friendly service
Stayed 4 nights in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities
On the room 457 the radiator was doing strong noise like drains water and I couldn’t sleep well. Could you check it
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed during corona
Unfortunately the spa/pool area was closed due to Corona. It would have been nice if this information was stated on hotels.com or hotels own website.
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Super freundlicher Empfang. Leider war während der Corona Zeit die Sauna gesperrt. Ansonsten top. Sehr zu empfehlen.
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

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