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Mercure Hotel Mainz City Center

Photo gallery for Mercure Hotel Mainz City Center

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Desk, blackout curtains, soundproofing, free WiFi
Desk, blackout curtains, soundproofing, free WiFi
Desk, blackout curtains, soundproofing, free WiFi
Desk, blackout curtains, soundproofing, free WiFi

Overview of Mercure Hotel Mainz City Center

Mercure Hotel Mainz City Center

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Kaiserstraße 7, Mainz, RP, 55116

Explore the area

  • Popular LocationGutenberg Museum14 min walk
  • Popular LocationKirschgarten15 min walk
  • Popular LocationZollhafen Mainz19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)23 min drive

Choose dates to view prices

About this area

Mainz

Located in Mainz, Mercure Hotel Mainz City Center is in the city centre and near the beach. Strand Bastion von Schönborn and Apothekergarten Wiesbaden reflect the area's natural beauty and area attractions include Naturhistorisches Museum and Kurpark. Travelling with kids? Consider Oppenheimer Basement Labyrinth and Rhein-Main-Therme. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Sanctuary of Isis and Mater Magna - 7 min walk
  • Fastnachtsbrunnen - 10 min walk
  • Gutenberg Museum - 14 min walk
  • Kirschgarten - 15 min walk
  • Zollhafen Mainz - 19 min walk

Restaurants

  • Kaisers — 1 min walk
  • Bullys Burger - 2 min walk
  • Besitos Mainz - 2 min walk
  • Adam & Eden - 3 min walk
  • Hünkar Ocakbasi - 3 min walk

Getting around

  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station Tram Stop - 2 min walk
  • Frankfurt Airport (FRA) - 23 min drive

About this property

Mercure Hotel Mainz City Center

Family-friendly Mainz hotel in Neustadt with 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. All 98 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will have TVs with satellite channels, and other amenities include free local calls and hairdryers.
Mercure Hotel Mainz City Center offers 98 forms of air-conditioned accommodation with a hairdryer and blackout curtains. Televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Free off-site parking within 328 ft

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13.5 per person
  • 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Computer station
  • Conference space (1346 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Free local calls
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13.5 per person (approximately)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 105 out of 397 reviews
5 - Excellent 26%
Rating 4 - Good. 184 out of 397 reviews
4 - Good 46%
Rating 3 - Okay. 79 out of 397 reviews
3 - Okay 20%
Rating 2 - Poor. 24 out of 397 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 397 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, excellent service. no problem with the works around
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
very friendly reception
REception was very friendly, room spacious and nice, but bathroom could get a refurbishment. at night we could hear noise from the street. All in all good value for money
Stayed 1 night in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: close to restaurants and transportation. Staff was helpful and welcoming. Room was clean
Stayed 1 night in Nov 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great value and very helpful staff, amazing breakfast but the hotel condition was a little 'worn'
Stayed 1 night in Sep 2019