Title: Mercure Hotel Mainz City Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=14824&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Mainz City Center Step into this vibrant hub where helpful staff are always ready to assist you as you explore your surroundings. ## Photo gallery for Mercure Hotel Mainz City Center ![Exterior - Mercure Hotel Mainz City Center (Mainz)](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/7eaaa1e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Privilege, Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing - Mercure Hotel Mainz City Center (Mainz)](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/09e23e9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Mercure Hotel Mainz City Center (Mainz)](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/9b648158.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Hotel Mainz City Center (Mainz)](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/de89a084.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mercure Hotel Mainz City Center (Mainz)](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/0db9905d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Neustadt, Mercure Hotel Mainz City Center is a haven for shopping enthusiasts. Enjoy on-site shopping, a coffee shop/cafe and dry cleaning/laundry services. Connect to in-room WiFi or unwind with coffee/tea in the lobby while exploring conference space and meeting rooms nearby. ## Reviews 8.0 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £73 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/021660de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.6 Excellent 8 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds TV Blackout curtains Private bathroom - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Privilege, Double Room ![Privilege, Double Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/c408c8d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Minibar (some free items) TV Hypo-allergenic bedding - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/596b3bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating TV Blackout curtains Private bathroom Hairdryer - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Privilege, Twin Room, 2 Single Beds ![Privilege, Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/61f03e76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Twin Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds TV Blackout curtains Hairdryer - 323 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Standard Room, 1 Single Bed ![Standard Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/14900/14824/888e2524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed 8.4 Very good 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds TV Blackout curtains Private bathroom - 172 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/38000000/37140000/37131300/37131218/c272180d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - the niu, Mood Mainz by IHG Hartenberg-Münchfeld - Pet-friendly - Free Wi-Fi - Breakfast available - Parking available 8.8 Excellent 689 reviews £53 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Mainz-Hotels-The-Niu-Mood.h37131218.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=5216&destination=Mainz&destType=MARKET&latLong=49.999149,8.27243&searchId=38a3915b-70b8-4f38-8f2c-b72075d8e532&top_cur=GBP) Ad ![Coffee service](https://images.trvl-media.com/lodging/1000000/20000/19600/19501/5c7ec196.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Mainz by IHG Bretzenheim - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.6 Excellent 49 reviews £60 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Mainz-Hotels-Select-Hotel-Mainz.h19501.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=5216&destination=Mainz&destType=MARKET&latLong=49.999149,8.27243&searchId=38a3915b-70b8-4f38-8f2c-b72075d8e532&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13450000/13442100/13442052/8d858d5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B HOTEL Mainz-Süd Hechtsheim - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 6.4 37 reviews £55 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Mainz-Hotels-BB-HOTEL-Mainz-Sud.h13442052.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=5216&destination=Mainz&destType=MARKET&latLong=49.999149,8.27243&searchId=38a3915b-70b8-4f38-8f2c-b72075d8e532&top_cur=GBP) Ad ![Food and drink](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/930000/920500/920448/3c2cc0d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Hotel Mainz Hartenberg-Münchfeld - Pet-friendly - Restaurant - Gym - Breakfast available 8.2 Very good 363 reviews £82 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Mainz-Hotels-Best-Western-Hotel-Mainz.h920448.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=5216&destination=Mainz&destType=MARKET&latLong=49.999149,8.27243&searchId=38a3915b-70b8-4f38-8f2c-b72075d8e532&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMainz-Hotels-Mercure-Hotel-Mainz-City-Center.h14824.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMainz-Hotels-Mercure-Hotel-Mainz-City-Center.h14824.Hotel-Information) ## About the area Located in Neustadt, a neighbourhood in Mainz, Mercure Hotel Mainz City Center is near a train station and near the beach. Fastnachtsbrunnen and Mainz Cathedral are local landmarks, and some of the area's activities can be experienced at Zollhafen Mainz and Franz Kunstler Winery. Naturhistorisches Museum and Apothekergarten Wiesbaden are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain biking. [Visit our Mainz travel guide](https://www.expedia.co.uk/Mainz.dx5216) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.00301%2C8.26149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MArk12HcgtvnnMyNJq-vm0qP3Qo=) Kaiserstraße 7, Mainz, RP, 55116 ### What's nearby - ![Mainz Cathedral](https://images.trvl-media.com/place/6188738/e113076c-8d36-46af-9f2f-b81f29581fb0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mainz Cathedral 13 min walk \- 0.7 miles - ![Augustinerstrasse](https://images.trvl-media.com/place/6274953/02d290d0-9f46-4533-9e51-c04b8fac2e9a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Augustinerstrasse 18 min walk \- 1.0 mile - Mainz State Theater 12 min walk \- 0.7 miles - Rheingoldhalle 12 min walk \- 0.7 miles - Zollhafen Mainz 16 min walk \- 0.9 miles ### Getting around - Mainz (QMZ-Mainz Train Station) 3 min walk - Mainz Central Station Tram Stop 3 min walk - Mainz (QFZ-Mainz Finthen) 19 min drive ### Restaurants - McDonald's 3 min walk - Ukiyo Coffee 3 min walk - REWE 4 min walk - Zenz Wirtshaus 3 min walk - Zeitungsente 4 min walk ## About this property ### Mercure Hotel Mainz City Center Hotel located in Neustadt At Mercure Hotel Mainz City Center, you can look forward to shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike parking and a lift - Tour/ticket information, a computer station and multilingual staff - ATM/banking services, luggage storage and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - TVs with satellite channels - Heating, daily housekeeping and desks ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102711/90d0a983.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IntercityHotel Mainz Oberstadt - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 982 reviews £64 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2102711&PinnedHotelID=2102711&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 16 per person)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093639/831042ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schottenhof Neustadt - Pet-friendly - Free Wi-Fi - Breakfast available - Bar 8.0 Very good 164 reviews £59 includes taxes & fees 11 Feb - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.2 Very good 187 reviews £51 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=60263896&PinnedHotelID=60263896&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=14824&PinnedHotelID=14824&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=14824,2102711,1093639,10097,6815) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Offsite parking available (EUR 16 per day) ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24.50 for adults and EUR 18.50 for children - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - kaisers ### Things to do - Bicycle storage - Shopping ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 431 square feet of conference space - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - Lift - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance ### More - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Room service ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free local calls - Heating - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 35.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 18.50 for children - Nearby parking fee: EUR 16 per day (328 ft away) - Pet fee: EUR 15.00 per pet, per day - Service animals are exempt from fees - Cleaning/housekeeping/linen are available for an additional fee - Rollaway bed fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Mercure Mainz City Center Advena Europa Hotel Mainz Mercure Hotel Mainz City Center Hotel Mercure Hotel Mainz City Center Mainz Mercure Hotel Mainz City Center Hotel Mainz advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center) ## Frequently asked questions ### Is Mercure Hotel Mainz City Center pet-friendly? ### How much does it cost to stay at Mercure Hotel Mainz City Center? ### What time is check-in at Mercure Hotel Mainz City Center? ### What time is check-out at Mercure Hotel Mainz City Center? ### Where is Mercure Hotel Mainz City Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hotel Mainz City Center Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 152 8 - Good 213 6 - Okay 82 4 - Poor 30 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Gregory 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings. ##### Gregory Stayed 3 nights in Oct 2025 ### 8/10 Good #### Ranald 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities People and location were great. ##### Ranald Stayed 3 nights in May 2025 ### 10/10 Excellent #### mark 20 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for town and the staff were excellent and very friendly 👌 ##### mark Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Rachel 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic stay Fantastic hotel, so clean and tidy. The staff were very friendly and helpful. ##### Rachel Stayed 2 nights in Mar 2024 ### 8/10 Good #### Robert 14 Jan 2024 Very nice and helpful front desk staff ##### Robert Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Tiziana 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Mainz Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites. ##### Tiziana Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Cynthia 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value. ##### Cynthia Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Michael 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in centre of Mainz It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy ##### Michael Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and great value Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Eric 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage. ##### Eric Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Tanner 11 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great affordable option for Mainz. The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park. ##### Tanner Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ellen 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave). ##### Ellen Stayed 1 night in Aug 2025 ### 8/10 Good #### Shoong Chook 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location. Within walking distance to trains station. ##### Shoong Chook Stayed 1 night in Oct 2024 ### 8/10 Good #### Seth 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property. ##### Seth Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Jill 15 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great First Night in Germany Great stay for one night. Breakfast was very nice. ##### Jill Stayed 1 night in Jul 2023 ### 8/10 Good #### Marta 10 Jun 2025 Liked: Amenities, property conditions & facilities . ##### Marta Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Verified traveller 11 Aug 2022 Disliked: Staff & service, property conditions & facilities #### Don’t stay here It is currently a construction site and should not be open to guests. The staff are extremely rude. ##### Verified traveller Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Jun 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities no problem ##### Jun Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Charles 29 Jul 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities A C didn’t work for my entire stay and staff was fairly unhelpful. ##### Charles Stayed 1 night in Jun 2024 ### 4/10 Poor #### Heidi 12 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place. ##### Heidi Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Dennis 6 Jul 2022 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Construction Nice hotel One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage. ##### Dennis Stayed 1 night in Jul 2022 ### 6/10 Okay #### Suzanne 21 Jun 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms ##### Suzanne Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Aamir 13 Sept 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Stay away - No privacy - Doors cannot be locked This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel ##### Aamir Stayed 2 nights in Sep 2024 ### 8/10 Good #### Dominik 8 Oct 2025 Liked: Cleanliness, staff & service Zuerst ein Einzelzimmer bekommen, war ehrlichgesagt eine Kammer. Nach Beschwerde habe ich ein anderes Zimmer bekommen. Dies war super. Warum nicht gleich so, immer erst nach beschweren. Solche Einzelzimmer sind für Mercure nur peinlich. Toilette in die Ecke gequetscht, dusche so groß das man sich kaum bewegen kann, warum bietet man solche Zimmer an! ##### Dominik Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nelly Viridiana 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena ubicación, limpio, bonita y cómoda habitación. 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