Title: Hyatt Regency Mainz Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Mainz Winery hotel connected to a shopping centre in Mainz with a full-service spa ![Lobby](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/c89ee65e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/6918a6a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/f3dd37b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/8579828f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/d54098ff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Mainz, in Altstadt Mainz, offers Swedish massages and detox wraps at Club Olympus Spa & Fitness, an indoor pool, and a coffee shop. Multilingual staff assist with on-site shopping and nearby family-friendly attractions. 9.4 Exceptional ## Popular amenities - - - Hot tub - Bar - Parking available - Spa £102 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=81763&PinnedHotelID=81763&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 21 of 21 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/6291cb9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 291 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/ecb461f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 9.0 Wonderful 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - 291 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/382a7134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 9.0 Wonderful 18 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 323 sq ft - River view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/1e4a4464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 8.0 Very good 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding - 291 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/1e4a4464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Queen Bed (Club Access) 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 291 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/ecb461f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds (Club Access) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 291 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room, 1 King Bed (Club Access) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/d478dd19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Club Access) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 441 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/382a7134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Club lounge access, River View 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 323 sq ft - River view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/cefaa738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds, Club lounge access, River View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 323 sq ft - River view - Sleeps 2 - 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/90000/81800/81763/cefaa738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, River View 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - 291 sq ft - River view - Sleeps 2 - 2 Single Beds ### Queen Room - Sleeps 2 ### Twin Room - Sleeps 2 ### Presidential Suite - Sleeps 3 ### King Room With River View - Sleeps 2 ### King Room - Sleeps 2 ### 2 Twin Beds With River View - Sleeps 2 ### Club Twin Room With River View - Sleeps 2 ### Club Twin Room - Sleeps 2 ### Club Queen Room - Sleeps 2 ### King Room With River View-Club Access - Sleeps 2 ### Deluxe King Room-Club Access - Sleeps 3 ## You may also like Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/30000/26900/26811/8e3ed100.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Mainz Altstadt Mainz - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 392 reviews £89 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Mainz-Hotels-Hilton-Mainz.h26811.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=5216&destination=Mainz&destType=MARKET&latLong=49.999149,8.27243&searchId=146aa494-36af-4829-a3ae-46e98c0ff72b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/38000000/37140000/37131300/37131218/315876b1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMainz-Hotels-Hyatt-Regency-Mainz.h81763.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMainz-Hotels-Hyatt-Regency-Mainz.h81763.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.99712%2C8.28085&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1l2KBed3sS72eJs_vUDYnTmFkg4=) Templerstraße 6, Mainz, 55116 #### What's nearby - Augustinerstrasse - 5 min walk - 0.3 miles - Gutenberg Museum - 6 min walk - 0.4 miles - Mainz Cathedral - 8 min walk - 0.4 miles - Rheingoldhalle - 9 min walk - 0.5 miles - Gutenberg University - 6 min drive - 2.7 miles #### Getting around - Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min drive - Mainz Römisches Theater Station - 7 min walk - Frankfurt Airport (FRA) - 32 min drive #### Restaurants - ‪Weintorklause - ‬5 min walk - ‪Misaki Sushi - ‬2 min walk - ‪Oma Else - ‬5 min walk - ‪Gaststätte & Weinstube "Am Holztor - ‬2 min walk - ‪Bellpepper Restaurant - ‬2 min walk ## About this property ### Hyatt Regency Mainz Family-friendly hotel located in Altstadt Mainz At Hyatt Regency Mainz, you can look forward to a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body treatment, a detox wrap and aromatherapy at Club Olympus, the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Limo/town car service, buffet breakfast (surcharge) and bike hire - Self-parking (surcharge), babysitting (surcharge) and a porter/bellboy - Smoke-free property, a 24-hour front desk and a ballroom - Guest reviews give top marks for the helpful staff Room features All 268 rooms have comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as separate sitting areas and bathrobes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with premium channels - Separate sitting areas, electric kettles and daily housekeeping ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/30000/26900/26811/8e3ed100.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Mainz Altstadt Mainz - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 392 reviews £89 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=26811&PinnedHotelID=26811&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6500/6450/763fba5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brunfels Hotel, in the Unbound Collection by Hyatt Altstadt Mainz - Pet-friendly - Free WiFi - Restaurant - Air conditioning 10 Exceptional 92 reviews £102 includes taxes & fees 9 Nov - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Parking on site (EUR 27 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 34 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Bellpepper Restaurant - M-Lounge ### Things to do - 24-hour gym - Bicycle rentals - Full-service spa - Hot tub - Indoor pool - Sauna - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11,840 square feet of conference space - 24-hour business centre - Meeting rooms ### Outdoors - Garden - On a river - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 6 floors - Ballroom - Banquet hall - Built in 1998 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels - Pay films ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation All credit card transactions at the property will require a PIN number for added security. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 35.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 34 per person - Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4) - Self-parking fee: EUR 27.00 per day - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hyatt Mainz Hyatt Regency Hotel Mainz Hyatt Regency Mainz Mainz Hyatt Hyatt Regency Mainz Hotel Mainz Hyatt Regency Mainz Hotel Mainz Hyatt Regency Hyatt Regency Mainz Hotel Hyatt Regency Mainz Mainz Hyatt Regency Mainz Hotel Mainz ## Frequently asked questions ### Does Hyatt Regency Mainz have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hyatt Regency Mainz? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mainz on 9 Nov 2025 start from £101.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mainz-Hotels-Hyatt-Regency-Mainz.h81763.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hyatt Regency Mainz pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees. ### How much is parking at Hyatt Regency Mainz? > Self-parking is available for EUR 27.00 per day. ### What time is check-in at Hyatt Regency Mainz? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Hyatt Regency Mainz? > Checkout is at noon. ### Does Hyatt Regency Mainz provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies. ### Where is Hyatt Regency Mainz located? > This family-friendly Mainz hotel is located on the riverwalk, within a 5-minute walk of Rhine and St. Ignaz Church. The Museum of Ancient Shipbuilding and Museum für Antike Schiffahrt are also within 10 minutes. Mainz Central Station Tram Stop is 23 minutes by foot and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Regency Mainz Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 519 8 - Good 176 6 - Okay 26 4 - Poor 11 2 - Terrible 6 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Teresa 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with nice view of the river. ##### Teresa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### HUAIYU 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great river walk, nice pool/hot tub/gym ##### HUAIYU Stayed 1 night in Sep 2025 ### 10/10 Excellent #### godfred 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful. ##### godfred Stayed 1 night in May 2025 ### 10/10 Excellent #### Oi Yee 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent.. if I really need to pick, then I’ll say the bathroom was a bit outdated. And not sure if it’s because I booked the hotel through Expedia all the time, I always get the room at low floor. ##### Oi Yee Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Scott 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and great location ##### Scott Stayed 1 night in Oct 2024 ### 10/10 Excellent #### joseline 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are very helpfu especially Norman ,didn’t catch his last name ##### joseline Stayed 1 night in Jun 2025 ### 10/10 Excellent #### David 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely incredible breakfast feast! Service was impeccable and food was excellent! Looking out on the Rhein every morning was the cherry on top! The service personnel were so friendly and accommodating ##### David Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Ethan 14 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel with wonderful food Very well maintained hotel with great service and extremely good food. I have stayed here a few times for business and it hasn’t disappointed yet. I look forward to the breakfast every trip. ##### Ethan Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Miroslav 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice to return to a homely and familiar place ##### Miroslav Stayed 1 night in Jun 2023 ### 10/10 Excellent #### john 23 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel right on the river, you get what you pay for! ##### john Stayed 1 night in Apr 2024 ### 8/10 Good #### MASAMI 12 Feb 2025 Liked: Amenities, property conditions & facilities good! ##### MASAMI Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Maria Laura Raquel 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful near everything. Best recommendation I got. ##### Maria Laura Raquel ### 10/10 Excellent #### Gail 4 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved that it was right on the river and a very nice walkway. I wished the weather would have cooperated and the boats were functioning. ##### Gail Stayed 4 nights in Aug 2022 ### 8/10 Good #### Peter 26 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Happy enough. Lovely hotel in a good location. Service at the outdoor dining/bar needs improvement. ##### Peter Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Hon Chun Betty 14 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and convenient location Location is within walking distance to the train station, making it easy to visit Frankfurt for example. Disappointed at the services of the receptionist and a woman staff who preferred to avoid eye contacts and clearing the breakfast dishes. Her attitude improved the next morning but still left a bad taste. ##### Hon Chun Betty Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jon 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel stay was great - only issue was reserving money on my credit card blocked my card for future purchases even though the final charges for my stay were paid. In my option the bill should have cleared by the reserves and I should not have to wait a day or so to see them clear down ! You need to review your charges process please ##### Jon Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Emilio 22 Oct 2025 Liked: Cleanliness, staff & service, amenities Habitación limpia y de buen tamaño ##### Emilio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Klaus 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Saubere Zimmer, schönes großes Bad, Wellness Bereich Klasse, tolles Gym, sehr freundliches zuvorkommendes Personal ##### Klaus Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Pepe 29 Sept 2025 Liked: Staff & service, amenities Das Hotel ist mittlerweile deutlich in die Jahre gekommen, insbesondere die Zimmer. In der Dusche fand ich abwischbaren Schimmel, außerdem Überreste vorheriger Gäste im Bad. Am Whirlpool lag ein altes Pflaster. Die einzige sichtbare Erneuerung der letzten Jahre scheinen die überdimensionierten Fernseher mit unnatürlichem Lilastich zu sein. Entsprechend war ich sehr enttäuscht von unserem Aufenthalt. Ich hatte mich lange darauf gefreut, einmal in Ihrem Haus zu übernachten, und umso ernüchternder war diese Erfahrung. Beim Auschecken habe ich die genannten Mängel freundlich an der Rezeption angesprochen. Als Reaktion wurde mir eine Cola aus der Minibar erlassen – was in Anbetracht der Umstände jedoch kaum als angemessene Entschädigung empfunden werden kann. Positiv möchte ich allerdings hervorheben, dass das Personal während unseres Aufenthaltes stets freundlich war und ich den Lobbybereich als sehr ansprechend empfand. ##### Pepe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Vladislav 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Grea roooms, service. Great stuff! ##### Vladislav Stayed 1 night in Sep 2025 ### 8/10 Good #### Hien 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoy the hotel location by the river. It’s very convenient for us to get to the river cruise ship. ##### Hien Stayed 1 night in Sep 2025 ### 8/10 Good #### Nadine 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel hat eine super Lage sehr zentral in Mainz am Wasser. Das Hotel hat zwar eine Tiefgarage, welche leider voll war. Direkt nebenan in der Passage gibt es aber auch ein großes Parkhaus. Das Personal war super lieb und hilfsbereit. Die Klimaanlage ist für warme/heiße Tage leider gar nicht ausreichend. Im Untergeschoss gibt es einen Wellnessbereich mit u.a. kleinem Schwimmbecken und einem Whirlpool. Mir persönlich war die Temperatur im Whirlpool viel zu warm. Ich würde das Hotel definitiv weiter empfohlen. ##### Nadine Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Julia 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolles Person, schöne Atmosphäre, toller spa ##### Julia Stayed 2 nights in Aug 2025 ### 8/10 Good #### Stephen 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel was very nice with friendly staff and cleanliness. The one thing i didn't care for was the bedding. Rooms come with a big goose down comforter and nothing else. So if you are a hot sleeper your in trouble unless you take the center out of it because there is really no a/c that you can adjust. Other than that i loved it. ##### Stephen Stayed 7 nights in Aug 2025 ### 8/10 Good #### Daniel 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Este hotel me encanta , aunque recepcion de check in no queria darme habitacion que habia acordado de antemano. El bar lo cambiaron , y no quedo tan atractivo como solia serlo. 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