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Hilton Mainz City

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View from room
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Minibar, in-room safe, soundproofing, iron/ironing board
37-inch flat-screen TV with satellite channels, pay-per-view films

Overview of Hilton Mainz City

Hilton Mainz City

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Muensterstrasse 11, Mainz, 55116

Explore the area

  • Popular LocationMainz Cathedral8 min walk
  • Popular LocationKirschgarten9 min walk
  • Popular LocationGutenberg Museum10 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)28 min drive

Choose dates to view prices

About this area

Mainz

Located in Mainz, Hilton Mainz City is in the city centre and near the beach. Mainz State Theater and Gutenberg Museum are cultural highlights, and some of the area's notable landmarks include Fastnachtsbrunnen and Christ Church. Looking to enjoy an event or a match while in town? See what's going on at Opel Arena. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Guests love the hotel's central location.
Visit our Mainz travel guideOpens in a new window
Map

What's nearby

  • Fastnachtsbrunnen - 3 min walk
  • St. Stephan´s Church with windows by Chagall - 7 min walk
  • Mainz Cathedral - 8 min walk
  • Kirschgarten - 9 min walk
  • Gutenberg Museum - 10 min walk

Getting around

  • Mainz (QMZ-Mainz Train Station) - 8 min walk
  • Mainz Central Station Tram Stop - 8 min walk
  • Frankfurt Airport (FRA) - 30 min drive

Restaurants

  • Trattoria Peperoncino - 3 min walk
  • Café Blum - 3 min walk
  • El Chico - 3 min walk
  • Bassenheimer Hof - 3 min walk
  • Niko Niko Tei - 4 min walk

About this property

Hilton Mainz City

4-star hotel near Fastnachtsbrunnen
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Hilton Mainz City offers 127 accommodations with MP3 docking stations and minibars. 37-inch Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 22.50 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–noon on weekends: EUR 27 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Planters Restaurant
  • Spirits Bar and Lounge

Things to do

  • Access to nearby health club
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 37-inch flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

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Mainz
Mainz
Guest rating 4+
Guest rating 4+
4 star
4 star
Family-friendly
Family-friendly
Hotel
Hotel
Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 per room (up to 132 lbs/60 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 22.50 per night
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Mainz City
Hilton Mainz City
Mainz City Hilton
Hilton Mainz Hotel Mainz
Mainz Hilton
Hilton Mainz City Hotel
Hilton Mainz City Hotel Mainz
Hilton Mainz City Hotel
Hilton Mainz City Mainz
Hilton Mainz City Hotel Mainz

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 201 out of 517 reviews
5 - Excellent 39%
Rating 4 - Good. 214 out of 517 reviews
4 - Good 41%
Rating 3 - Okay. 69 out of 517 reviews
3 - Okay 13%
Rating 2 - Poor. 27 out of 517 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 517 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family
Liked: Cleanliness
After staying at a less expensive hotel in Amsterdam and having no friendly customer service, free water everyday and chocolate as we arrived back at night, Hilton needs to step up, if we weren’t members we got nothing!!!!
Stayed 2 nights in May 2022

3/5 Okay

Liked: Cleanliness, staff & service
Elevators were not working so we had to use a service elevator at the side of the hotel. I paid for an upgraded room but my room was very dated with several stains on the carpet, when I inquired she said it was an upgraded room but she didn't even look at her computer to check. Not cool
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel and staff. Need better pillows
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay friendly staff
Great value for money, great breakfast and friendly helpful staff. A little kids corner which helped. Really enjoyed our stay here.
Stayed 1 night in Oct 2021