Exterior

Reviews of Best Western Ptarmigan Lodge

2.5 out of 5
Best Western Ptarmigan Lodge
652 Lake Dillon Drive, Box 218, Dillon, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

PHILIP

Travelled with pets, Travelled with partner
The room smell like dog poop. It was clean, but the smell was unbearable. Had to ask for a different room. The new room was ok, except that there were empty water bottles under the dining table. The wall were thin and you can hear everything from the neighbors and outside.
Stayed 2 nights in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this stay was excellent. Location was nice, it was quiet, breakfast was good. All was great except the sofa-bed and chair in the sitting room. They definitely are ready to be replaced. Would definitely stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Apr 2024

8/10 Good

Evania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for our family. Affordable and comfortable. The building is older, which meant the room was on the small side and the bathroom tile was dated, but there was a cute balcony, comfortable beds and modern amenities. Breakfast was great and the location next to the lake was beautiful. The area is quiet and scenic. Everything you need is close or just a short drive away. We would stay here again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very old and sketchy. We can hear everything from the next suite. However, all the staffs are nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Slade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean property! Stayed here for 5 days on a vacation. Housekeeping did a really nice job changing towels and all. Nice hot tub and sauna with decent breakfast. A little dated but not bad at all!
Stayed 4 nights in Mar 2024

10/10 Excellent

Earlene Allmon

The breakfast was really great
Stayed 1 night in Mar 2024

10/10 Excellent

Jouni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

brandon

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to skiing and right on Lake Dillon. Very convenient and half the price of staying closer to Keystone or Breckenridge.
Stayed 1 night in Mar 2024

2/10 Terrible

Taylor

Stayed 2 nights in Feb 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Saw

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Caroline

Travelled with family
A Little outdated for the price
Stayed 1 night in Mar 2024

8/10 Good

Lourdes

Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Travelled with family, Travelled with pets
Liked: Amenities
Front desk staff was not friendly at all. Also Expedia described the room as lake view and we were put in the basement. I was told Expedia lies. The room was 75degrees (way too hot!) and the thermostat did not work. Thank goodness we could open the windows.
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff was very friendly and helpful. Ski lockers were available right as you walked in to your building.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Such a great value! Nice people, easy check-in, good room and space—and a reasonable price even during the heart of the ski season here!
Stayed 1 night in Mar 2024

8/10 Good

Erion, Duluth

Stayed 1 night in Mar 2024

10/10 Excellent

Timmy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, small but comfortable rooms. Nice breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome every time! Breakfast is the best
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the interstate. Great area, peaceful with fantastic views
Stayed 1 night in Mar 2024

8/10 Good

Michael, Arvada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing lacking was not the hotel's fault; no Arapahoe Cafe. Still, bustop to Keystone is close, hotel is clean & comfortable, good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

john philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet area overlooking Lake Dillon. An older facility but well taken care of. Rooms are large,clean and up to date. Convenient location. Have stayed here before while skiing. Good breakfast with choices.
Stayed 6 nights in Feb 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Staff & service
I thought this hotel was very overpriced for how old it seemed. The hot tub wasn’t great. The continental breakfast as nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles, Highlands Ranch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for skiing
Stayed 3 nights in Feb 2024

4/10 Poor

Molly

Disliked: Staff & service
The front desk was very rude and unaccomdating when we arrived. I had contacted the hotel to request a change to 2 x queen rooms weeks prior and was assured this was noted and would be accommodated. Arrived to a room with 1 king. We asked for a roll away bed and were met with attitude and eye rolls for making the request. I didn’t expect to pay extra for both a cot and the attitude.
Stayed 1 night in Feb 2024

10/10 Excellent

Monika, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly spacious clean rooms. Reasonable prices. Breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Klaudia

Liked: Cleanliness, property conditions & facilities
The lady at front desk was very detailed and pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly. The establishment provides affordable accommodations, albeit with a somewhat dated ambiance. Despite this, the rooms are notably clean. The television sets are outdated, offering only basic cable channels, lacking Smart TV capabilities. Nevertheless, considering the price point, the establishment merits a five-star rating. It is reasonable to expect that management is contemplating upgrades to remain competitive in the surrounding market.
Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay. Did Copper and A Basin and this was the perfect stay for quick/comfortable night. Highly recommend this hotel and would stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. The staff was extremely friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean and close to copper
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

8/10 Good

Richard J

Liked: Cleanliness, property conditions & facilities
Nice location. Limited dining choices within walking distance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Cary, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the price.. inflated for ski season, which is understandable - but I don't have to like it. 4-stars because of price and the room was too hot (thermostat made no difference), however it was clean and I would certainly stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as motel breakfasts the is one is great
Stayed 3 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfy and reasonablly priced!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by Lake Dillon. Close to ski resorts and lots of food options nearby.
Stayed 1 night in Feb 2024

10/10 Excellent

Valeria

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast is the best! Good location for skiing a variety of mountains. Reasonable prices
Stayed 3 nights in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and staff friendly
Stayed 1 night in Jan 2024

8/10 Good

Rafael

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comments
The heat was preset at 72 which made it uncomfortable for sleeping. The beds we to soft/sagging in the middle. Other then that we were very happy with the room, service and breakfast.
Stayed 1 night in Jan 2024