Comfort Double Room | Desk, free WiFi, bed sheets
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Reviews of Hôtel Restaurant & Spa LE VAL MORET

3 out of 5
Hôtel Restaurant & Spa LE VAL MORET
A5, sortie No. 22, Magnant

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 393 reviews" "
Rating 8 - Good. 128 out of 393 reviews" "
Rating 6 - Okay. 22 out of 393 reviews" "
Rating 4 - Poor. 13 out of 393 reviews" "
Rating 2 - Terrible. 2 out of 393 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access off motorway en route to ski resort. Fab food in restaurant and convenient parking
Stayed 1 night in Mar 2024
Response from Catherine MARISY on 23 May 2024
Thank you for your great report,We are looking forward to welcoming you again ,best regards

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Stayed 1 night in Feb 2024

8/10 Good

Ann

Travelled with partner
Cardboard cups for tea in the room and very low quality tea. Didn’t like. Dinner excellent.
Stayed 1 night in Jan 2024
Response from Catherine MARISY on 28 Jan 2024
Thank you for your report following to your stay, we are looking forward to welcoming you again,Best regards,

10/10 Excellent

Catherine

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Catherine MARISY on 27 Nov 2023
Merci beaucoup pour cette belle note !A bientot,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Catherine MARISY on 19 Oct 2023
Many thanks ! Looking forward to welcoming you again,

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stop for onward travel Lovely room Dinner very nice Would stay again
Stayed 1 night in Sep 2023
Response from Catherine MARISY on 19 Oct 2023
Thank you so much for your great comment !Looking froward to welcoming you again,

10/10 Excellent

Gabriella

Stayed 1 night in Sep 2023

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms are of a motel type in blocks around the main building. Ours was compact but had everything needed for a comfortable overnight stay. Staff were very professional attentive and friendly. Loved having a glass of champagne on the terrace.
Response from Catherine MARISY on 4 Sept 2023
Thank you Kevin for your nice report f, it's a pleasure to read that you enjoyed your last stay; Hope to welcome you again soon,Best regards,

10/10 Excellent

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities, property conditions & facilities
Food at Breakfast excellent but the diner was magnificent. The room was clean and modern. The hotel in quiet location but only 300m from the autoroute. Fantastic spa too. We will be back!
Stayed 1 night in Aug 2023
Response from Catherine MARISY on 17 Aug 2023
Thank you very much for your great report following to your stay !We are looking forward to welcoming you again soon,Best regards,

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stopover.
Our first time staying there on an overnight stop. Very easy to find off the A5 to or from Calais. The check-in was easy, helpful staff in reception and restaurant. Excellent meal. Spa/Pool if you need a swim or more. The rooms are a chalet style arrangement around the grounds.
Stayed 1 night in Jul 2023
Response from Catherine MARISY on 31 Jul 2023
Thank you so much for your great comments !Looking forward to welcoming you again, Best regards,

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stop over
Stayed 1 night in Jun 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to South of France
Lovely staff, room and supper. Delicious house wine and excellent wine list.
Stayed 1 night in Apr 2023

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
All v ery good . standard rooms are ok and better value for money
Stayed 1 night in Apr 2023
Response from Catherine MARISY on 5 May 2023
Thank you very much Sir for your report,We are looking forward to welcoming you soon,Best regards,

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, conveniently situated just off the motorway. Lovely dinner & very friendly helpful staff. Our particular room was small but perfectly adequate for an overnight stay. Everything spotlessly clean. The mattresses were a little bit hard & uncomfortable, but that was the only negative.
Stayed 1 night in Mar 2023

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for motorway N/S drives. But rooms are small and charmless with minimal extras. Two paper cups the only drinking options. Restaurant overpriced and very ordinary food; 2 stars at best.
Stayed 1 night in Feb 2023
Response from Catherine MARISY on 7 Feb 2023
Dear Sir,Sorry to read that you didn't appreciate your last stay.We have different rooms, standard, comfort and premium which are the biggest and most comfortable. All our rooms are regularly renovated. you have coffe and tea making facilities in the rooms. The restaurant gives pride of place to local products and the cuisine is made from fresh, homemade products; I'm sorry you didn't like it. prices remain under control despite the increase in all products and energies. Best regards,

10/10 Excellent

Steve

Stayed 1 night in Feb 2023

10/10 Excellent

karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Food delicious and locally sourced. Bed comfy.
Response from Catherine MARISY on 5 Jan 2023
Thank you for your great report,We are looking forward to welcoming you again soon,Best regards

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Peter

Stayed 1 night in Dec 2022
Response from Catherine MARISY on 17 Jan 2023
Merci beaucoup, au plaisir de vous revoir,Cordialement

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Catherine MARISY on 17 Jan 2023
Merci beaucoupAu plaisir de vous accueillir à nouveau,Cordialement

8/10 Good

Elizabeth

Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nothing to add. Previous statements covers it.
Stayed 1 night in Sep 2022
Response from Catherine MARISY on 16 Oct 2022
Thank you so much for your great report,Looking forward to welcoming you again,Best regards,

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness, amenities
Room was basic and tired with fairly uncomfortable bed, but it’s easy access from the motorway and the spa is nice. Staff speak little English.
Stayed 1 night in Sep 2022
Response from Catherine MARISY on 16 Oct 2022
Thank you Madam for your report, Just to let you know that we have standard basic rooms, also comfort and premium which are bigger and more comfortable.Please don't hesitate to ask for one of those on your next stay,Best regards,

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Val Moret The staff are friendly and as always the food is excellent.
Stayed 2 nights in Sep 2022
Response from Catherine MARISY on 15 Sept 2022
Thank you very much for your great report!Looking forward to welcoming you again soon,Best regardsCatherine MARISY

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and restaurant and swimming pool.
Stayed 1 night in Aug 2022

10/10 Excellent

P

Stayed 1 night in Aug 2022

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Staff were friendly and helpful
Stayed 2 nights in Aug 2022

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over place, nice pool and spa/ sauna area, great location, friendly and professional staff, only thing I would suggest is perhaps some of the rooms need updating but very clean.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel.
This place is a little gem, very very clean, great location for travelling and the staff are very friendly. Will be definitely back in the future.
Stayed 1 night in Aug 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Surprisingly excellent hotel stay - friendly and welcoming, very good food and wine on offer, relaxed but efficient service. Highly recommended.
Stayed 1 night in Aug 2022
Response from Catherine MARISY on 19 Aug 2022
Dear Sir ,Thank you so much for your excellent report!!We are looking forward to welcoming you again soon,Best regards,Catherine MARISY

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was lovely
Stayed 1 night in Jul 2022

6/10 Okay

Thomas

Stayed 1 night in Jul 2022

8/10 Good

Paul

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, rooms, service
Stayed 1 night in Jul 2022

10/10 Excellent

Vjekoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stop.
Excellent overnight stop. Large bedroom and bathroom with separate w.c. Silent a.c. Ground floor room with direct access to car was very convenient. However our block was about 100 m from restaurant up a slope which was not easy for anyone with reduced mobility. Traffic noise audible from lowest block so had to sleep with door closed. Recommend rooms nearer restaurant facing away from motorway. Only criticism is lack of any chairs or tables outside ground floor rooms. There were a few sun loungers on lawns. We didn't try pool. The fixed price menu was limited choice but excellent. Slightly disappointed with tarte tatin which had biscuit base. Pichet of wine was only €9. Service was excellent. Didn't take breakfast. Access is easy from motorway. One minor irritation was a yappy dog staying next door who yapped non stop while they went for a swim and meals.
Stayed 1 night in Jul 2022
Response from Catherine MARISY on 18 Jul 2022
Thank you for your greta report following to your stay. Hope we will welcome you another time, Best regards, Catherine MARISY

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop-over
Always stay here when travelling to and from South of France. Conveniently places off the motorway. Comfotable rooms but most of a the food is delicious.
Stayed 1 night in Jul 2022
Response from Catherine MARISY on 5 Jul 2022
Many thanks for your great report; and for your loyalty .

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop close to the motorway
Stayed 1 night in May 2022
Response from Catherine MARISY on 23 Jun 2022
Thank you very much, Sir, Hope to welcome you again, Best regards Catherine MARISY

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with good staff and excellent room
Stayed 1 night in Jun 2022
Response from Catherine MARISY on 16 Jun 2022
Thank you so much Sir for your great comments, Hope to welcome you again, Best regards, Catherine MARISY