Title: Boutique Urban Madrid Genova Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Boutique Urban Madrid Genova Apartment with kitchenette, a short walk to Paseo de la Castellana ![Superior Double Room | Desk, blackout curtains, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/8000000/7780000/7770800/7770734/22b8d197.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/8000000/7780000/7770800/7770734/4aaddfe3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Desk, blackout curtains, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/8000000/7780000/7770800/7770734/d0512dad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7780000/7770800/7770734/25646694.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/8000000/7780000/7770800/7770734/16c95092.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Boutique Urban Madrid Genova sits near Plaza de Cibeles and Puerta de Alcalá, offering WiFi in common areas and helpful tour assistance for exploring the city. This smoke-free aparthotel includes elevator access, making it a practical base for Madrid adventures. 6.4 ### Apart-hotel 1 bathroomSleeps 2 ## Popular amenities - Housekeeping - Kitchen - Air conditioning - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Boutique Urban Madrid Genova Apartment with kitchenette, a short walk to Paseo de la Castellana This smoke-free aparthotel features tour/ticket assistance, a front desk safe and free Wi-Fi in public areas. The apartment features a kitchenette with a fridge, along with a desk and free toiletries. Added amenities include an LCD TV. This aparthotel offers 73 air-conditioned accommodations with free toiletries and blackout curtains. Accommodation at this 3-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a combined bath/shower unit. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children stay free (see details) ### Kitchenette - Cookware, dishware, and utensils - Refrigerator ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Blackout drapes - Housekeeping (daily) - Iron/ironing board on request - Limited-hour front desk - Safe at front desk - Tour and ticket assistance ### Location highlights - In the city centre - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 1 building - 7 floors - 73 units ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/8000000/7820000/7815500/7815409/baff87d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Urban Madrid Serrano Salamanca - Kitchen - Free WiFi - Air conditioning - Laundry 6.8 291 reviews £87 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=7815409&PinnedHotelID=7815409&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 2 Single Beds, Shared Bathroom | Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100160000/100155700/100155631/64ede7a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live It Gran Via Madrid Centro - Free WiFi - 24/7 front desk 7.4 Good 213 reviews £63 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=100155631&PinnedHotelID=100155631&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Double Room, Shared Bathroom | 1 bedroom, down duvets, desk, free WiFi](https://images.trvl-media.com/lodging/101000000/100620000/100613600/100613564/7105ea52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live It Madrid Chamberi Chamberí - 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Kitchen - Washer - Free WiFi - Air conditioning 9.2 Wonderful 45 reviews £119 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=114180709&PinnedHotelID=114180709&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: EUR 50 ### Special check-in instructions The front desk is open daily from 2:00 PM - 11:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Optional extras - Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM - Late check-out fee: EUR 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as BlueSense Madrid Génova Aparthotel BlueSense Génova Aparthotel BlueSense Génova Apartments Andrómeda Madrid Andrómeda Madrid Boutique Urban Hotels BlueSense Madrid Génova Urban Madrid Genova Madrid Boutique Urban Madrid Genova Madrid Boutique Urban Madrid Genova Aparthotel Boutique Urban Madrid Genova Aparthotel Madrid ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42870%2C-3.69462&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yM-ruW1k-CTc4DJH_anRzxYv9Ps=) C/ Almagro, 10, Madrid, Madrid, 28010 #### What's nearby - Gran Via - 15 min walk - 0.8 miles - Puerta del Sol - 19 min walk - 1.0 mile - Prado Museum - 3 min drive - 1.4 miles - Plaza Mayor - 4 min drive - 1.8 miles - El Retiro Park - 5 min drive - 2.0 miles #### Getting around - Alonso Martinez Station - 2 min walk - Madrid Recoletos Station - 11 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive #### Restaurants - ‪Gran Café Santander - ‬2 min walk - ‪Viena Capellanes - ‬2 min walk - ‪Lamucca de Almagro - ‬1 min walk - ‪Makkila - ‬1 min walk - ‪Crustó - ‬2 min walk ## Frequently asked questions ### Is Boutique Urban Madrid Genova pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Boutique Urban Madrid Genova? > This property doesn't offer parking. ### What time is check-in at Boutique Urban Madrid Genova? > Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available from 11:00 PM to 7:00 AM for a fee of EUR 50. ### What time is check-out at Boutique Urban Madrid Genova? > Checkout is at noon. Late checkout is available for EUR 50 (subject to availability). ### Where is Boutique Urban Madrid Genova located? > Located in Chamberí, this aparthotel is within a 15-minute walk of Paseo de la Castellana and Gran Via. Puerta del Sol and Prado Museum are also within 1 mile (2 km). Alonso Martinez Station is only a 2-minute walk and Colon Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Boutique Urban Madrid Genova Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.4 Location ### 6.4 Staff & service ### 5.4 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 33 8 - Good 72 6 - Okay 53 4 - Poor 44 2 - Terrible 33 ### 2/10 Terrible #### Alejandro 7 Feb 2024 Disliked: Cleanliness, room comfort, communication #### Dont recomend this place This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL. ##### Alejandro Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Winston 23 Oct 2024 Disliked: Cleanliness, property conditions & facilities, communication Bad condition ##### Winston Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Alvaro 28 Oct 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls. ##### Alvaro Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Said Amaya 25 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Muy bien todo ##### Said Amaya Stayed 1 night in Sep 2025 ### 8/10 Good #### Oscar Jesus 29 May 2025 Liked: Cleanliness, room comfort, communication #### Una estancia normal Una experiencia normal ##### Oscar Jesus Stayed 3 nights in May 2025 ### 8/10 Good #### Luis 24 Apr 2025 ##### Luis Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Gianfranco 9 Apr 2025 Disliked: Communication ##### Gianfranco Stayed 4 nights in Apr 2025 ### 8/10 Good #### Alberto 15 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio ##### Alberto Stayed 3 nights in Feb 2025 ### 8/10 Good #### STEPHANIE 29 Dec 2024 Liked: Cleanliness, communication #### Appart hotel convenable . ##### STEPHANIE Stayed 3 nights in Dec 2024 ### 8/10 Good #### Julio Cesar 1 Dec 2024 Liked: Cleanliness, communication ##### Julio Cesar Stayed 1 night in Nov 2024 ### 8/10 Good #### Sylvie 27 Oct 2024 Liked: Cleanliness, property conditions & facilities Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours. ##### Sylvie Stayed 11 nights in Oct 2024 ### 4/10 Poor #### Ingrid 25 Oct 2024 Liked: Cleanliness, communication Disliked: Amenities I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for. ##### Ingrid Stayed 1 night in Oct 2024 ### 6/10 Okay #### Maria Fernanda 3 Oct 2024 Disliked: Cleanliness, communication #### Decepcionó La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré ##### Maria Fernanda Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Cleopatra 2 Oct 2024 Liked: Cleanliness Disliked: Communication Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel ##### Cleopatra Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Verified traveller 29 Sept 2024 Disliked: Cleanliness, amenities, room comfort, communication Creo que ha sido mi peor experiencia en un hotel. Las recepcionistas (de distintos turnos) súper antipáticas, ni buenos días, ni buenas tardes. A la hora hora de hacer el checkin te hacen sentir incómoda y en el checkout devolvimos la tarjeta de la habitación y la recogieron de mala manera. Preguntamos si necesitaban algo y ni nos miraron. No se lo recomiendo a nadie. La habitación daba a un patio bastante sucio. Las camas incómodas. Llamamos al hotel por teléfono porque no tenían teléfono en las habitaciones para pedir un secador y nos dijeron que no tenían. Que el que tenían estaba estropeado. (Entiendo que tienen uno para todo el hotel). No creo que vuelva. No tengo nada positivo que decir en mi estancia. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 8/10 Good #### Carmelo 15 Sept 2024 Liked: Communication Solamente que se oye mucho a los vecinos, por lo demas todo normal ##### Carmelo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Diego 24 Jul 2024 Liked: Cleanliness, property conditions & facilities, communication Bien ##### Diego Stayed 1 night in Jul 2024 ### 8/10 Good #### Fernando 17 Jul 2024 Liked: Cleanliness, property conditions & facilities, communication Todo perfecto ##### Fernando Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Marco lima 9 Jul 2024 Liked: Cleanliness, room comfort, communication ##### Marco lima Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Fran 19 Jun 2024 Disliked: Cleanliness, room comfort, communication ##### Fran Stayed 1 night in Jun 2024 ### 4/10 Poor #### ANA 5 Jun 2024 Disliked: Cleanliness ##### ANA Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Laura 4 Jun 2024 Liked: Cleanliness, room comfort, communication ##### Laura Stayed 1 night in May 2024 ### 8/10 Good #### Fernando 28 May 2024 ##### Fernando Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jessica 14 May 2024 Liked: Cleanliness, communication El hotel tiene una gran ubicación, cerca a comercio, buenos restaurantes cafes y panaderías. Cumple con los requisitos y necesidades básicas además de ser muy cómodo. Es un barrio tranquilo y seguro ##### Jessica Stayed 3 nights in May 2024 ### 8/10 Good #### Fernando 13 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Tienen que poner tvs nuevas que no se ven. ##### Fernando Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)