Title: The Metropolitan Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Metropolitan Hotel Hotel in Mackay with restaurant and bar/lounge ![Lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/6719f9ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/a27bcb23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/293abf03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/6c536ac2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/864289ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Metropolitan Hotel offers a lively setting where guests relax with a game of billiards or venture to nearby attractions. The on-site restaurant serves satisfying meals, while practical amenities include self parking and an ATM for added convenience. 7.8 Good ## Popular amenities - Bar - Parking available - Room service - Housekeeping - Parking included - Air conditioning £78 includes taxes & fees 20 Nov - 21 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9721053&PinnedHotelID=9721053&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![1 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/293abf03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dining table TV - 1 bedroom - Sleeps 5 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ![Standard Room | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/f9e9bac0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Fridge TV Separate bedroom Private bathroom Microwave Toaster - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![2 Bedroom Aparment | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9721100/9721053/ad5b2a71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Aparment ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dining table TV - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-The-Metropolitan-Hotel.h9721053.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-The-Metropolitan-Hotel.h9721053.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14384%2C149.18973&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N5je58MC7deoF5IoFSumial5JTw=) 17 Gordon Street, Mackay, QLD, 4740 #### What's nearby - Mackay Enertainment and Convention Centre - 15 min walk - 0.8 miles - Caneland Central - 18 min walk - 1.0 mile - Harrup Park - 3 min drive - 1.4 miles - Mackay Base Hospital - 5 min drive - 2.6 miles - Mackay Marina Village & Shipyard - 8 min drive - 4.4 miles #### Getting around - Mackay Station - 10 min drive - Mackay, QLD (MKY) - 8 min drive #### Restaurants - ‪Metropolitan Hotel - ‬1 min walk - ‪Mojos - ‬9 min walk - ‪Jamaica Blue - ‬8 min walk - ‪The Coffee Club - ‬7 min walk - ‪Burger Urge - ‬3 min walk ## About this property ### The Metropolitan Hotel Hotel located in City Centre The Metropolitan Hotel provides amenities, such as a bar and a restaurant. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - ATM/banking services, a vending machine and a banquet hall - A billiards/pool table Room features All guest rooms at The Metropolitan Hotel feature comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch TVs with digital channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8160000/8156400/8156396/8b702a1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oaks Mackay Rivermarque Hotel City Centre - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 549 reviews £109 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8156396&PinnedHotelID=8156396&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room (Standard) | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/8000000/7510000/7507400/7507381/c68cafa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mid City Motor Inn City Centre - 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Parking included - Air conditioning - Bar 6.8 209 reviews £52 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=9629602&PinnedHotelID=9629602&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3430000/3430000/3429959/212c99a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### International Lodge City Centre - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 353 reviews £78 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3429959&PinnedHotelID=3429959&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/70000/64900/64829/df43116e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean International East Mackay - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 291 reviews £87 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=64829&PinnedHotelID=64829&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9630000/9625500/9625418/310af4a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Motel Mackay - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 374 reviews £63 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=9625418&PinnedHotelID=9625418&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - The Metropolitan ### Things to do - Billiards/pool table ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - ATM - Limited-hour front desk - Vending machine ### Guest services - Housekeeping (daily) ### Accessibility - No lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Microwave - Refrigerator - Toaster ### More - Access via exterior corridors - Air conditioning - Desk - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 10:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Metropolitan Hotel Mackay Metropolitan Mackay Metropolitan Hotel Mackay The Metropolitan Hotel Hotel The Metropolitan Hotel Mackay The Metropolitan Hotel Hotel Mackay ## Frequently asked questions ### Is The Metropolitan Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Metropolitan Hotel? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Metropolitan Hotel on 20 Nov 2025 start from £78.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mackay-Hotels-The-Metropolitan-Hotel.h9721053.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Metropolitan Hotel? > Self-parking is free at this property. ### What time is check-in at The Metropolitan Hotel? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at The Metropolitan Hotel? > Checkout is at 10 AM. Late checkout is available for a fee. ### Where is The Metropolitan Hotel located? > Located in City Centre, this hotel is within a 15-minute walk of Artspace Mackay, Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. Jubilee Park and Bluewater Lagoon are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Metropolitan Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 43 6 - Okay 23 4 - Poor 8 2 - Terrible 2 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 9.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Peter 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Peter Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Louisa 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything but it was a bit noisy and it is understandable. Will be back ##### Louisa Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jonard 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Property very nice and very accommodate staff. ##### Jonard Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### David 25 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love staying at a pub. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### katrina 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Heathers communication was great especially Friday being a public holiday, great instructions on how to get the key. Room great and clean, beds comfortable as well ##### katrina Stayed 1 night in Apr 2025 ### 6/10 Okay #### Katharina 20 Feb 2025 Liked: Cleanliness, staff & service Nettes Personal. Keine Zimmerreinigung. Belüftung der Küche sehr laut. ##### Katharina Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jolenta 11 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, completely renovated rooms. Fantastic hot showers. Crisp sheets. Great dining options downstairs in hotel. Close to everything in the city centre. Great price. Would return here again. ##### Jolenta Stayed 3 nights in Dec 2024 ### 8/10 Good #### Shakira 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food & friendly staff. Rooms were clean ##### Shakira Stayed 4 nights in Nov 2024 ### 8/10 Good #### Katherine 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean,convenient to shops ##### Katherine Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Rhonda 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely staff great stay ##### Rhonda Stayed 1 night in Jul 2024 ### 4/10 Poor #### Verified traveller 2 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Would be ideal for a smoker.. Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop. ##### Verified traveller Stayed 1 night in May 2017 ### 6/10 Okay #### Verified traveller 23 May 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Staff were friendly. Close to facilities. It was ok. Very buget friendly. Staff were friendly. Not recommended for single women. ##### Verified traveller ### 8/10 Good #### Len, Brisbane 7 Nov 2016 Liked: Cleanliness, staff & service, room comfort #### Good country pub in the middle of Mackay. It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well. ##### Len ### 8/10 Good #### Hugo 26 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Centre of town, excellent value.. As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise .. ##### Hugo ### 4/10 Poor #### george, cairns queensland 26 Sept 2016 Disliked: Staff & service, property conditions & facilities #### Service leaves a lot to be desired Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money. ##### george ### 8/10 Good #### Verified traveller 17 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Served the purpose for the type of accommodation required ##### Verified traveller ### 8/10 Good #### Len, Cairns 2 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location to Center of town, short walk t I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there. ##### Len ### 8/10 Good #### Axelle, Lisieux 11 Jun 2016 Liked: Staff & service, property conditions & facilities, room comfort #### Estada de una noche Lugar correcto para passar una noche! Justo encima de una sala de juegos y de un bar. No ruidos molestos y jn equipo simpatico ##### Axelle ### 8/10 Good #### Alan & Mary, Glenden 2 Jun 2016 Liked: Cleanliness, staff & service #### Good position, great food. We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again. ##### Alan & Mary ### 6/10 Okay #### Verified traveller 19 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Razoável e econômico. O hotel é anexo a um bar/restaurante e uma espécie de Cassino, que por aqui eles chamam de 'Pokies' e tem vários caça-níqueis. O check-in é feito no bar, inclusive, demoramos a entender que o hotel era ali mesmo. Para nós foi satisfatório, localização central e tarifa econômica. O quarto tinha uma boa cama e um bom banheiro. TV a cabo, geladeira (frigobar) e microondas. Atendeu nossas expectativas. É bem razoável. ##### Verified traveller ### 8/10 Good #### Stu, Brisbane 2 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Basic room close to the CBD Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate. ##### Stu ### 8/10 Good #### Len 30 Apr 2016 Liked: Cleanliness, staff & service, room comfort #### Close to cbd and great meals. A good old pub Accom with excellent meals and friendly staff. Very well priced overall. ##### Len ### 6/10 Okay #### Verified traveller 20 Apr 2016 Liked: Cleanliness, staff & service #### Centrally located close to everything.. Excellent value, meals were tasty and inexpensive,clean and tidy and accessible to most facilities...i'll be back! ##### Verified traveller ### 4/10 Poor #### Illy, QLD 18 Apr 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### You get what you pay for. Very cheap accommodation, but it shows. Room was tidy enough, however stains on sheets/carpet. Most lights didn't work (including fire escape) and tv remote had no batteries. It's okay if you're just looking for somewhere to sleep. ##### Illy ### 8/10 Good #### Mike, Townsville 1 Apr 2016 Liked: Staff & service, room comfort #### Quiet and friendly Just passing through great service and very convenient location. ##### Mike