Title: Reef Resort Motel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Reef Resort Motel Travelers can start their day with a hearty breakfast before relaxing poolside or venturing out to discover West Mackay's nearby attractions ## Photo gallery for Reef Resort Motel ![Dining - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/8b9411ca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/16056933.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/f5f419c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen Room | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/19921024.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/cd153840.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Reef Resort Motel in West Mackay welcomes guests with an outdoor pool and on-site restaurant. Enjoy in-room WiFi, convenient laundry facilities, and luggage storage. Many travelers appreciate the full breakfast options when planning their day. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £73 includes taxes & fees 28 Mar - 29 Mar ## Room options ### Check availability for these dates Tonight [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Queen Room ![Queen Room | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/8fdee7f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room 7.8 Good 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV Separate bedroom Blackout curtains - 322 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room ![Twin Room | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/14780743.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 7.6 Good 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV Separate bedroom Blackout curtains - 322 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Executive Spa Suite ![Executive Spa Suite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/cf9f6f7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Spa Suite ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains - 322 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for 2 Bedroom Family Suite ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/f5f419c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Family Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV - 635 sq ft - Sleeps 5 - 1 Queen Bed and 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Reef-Resort-Motel.h64827.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Reef-Resort-Motel.h64827.Hotel-Information) ## About the area West Mackay, a neighbourhood in Mackay, is home to Reef Resort Motel. Mackay Leisure Centre and Black Springs Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Mackay Basketball Stadium or BB Print Stadium. [Visit our Mackay travel guide](https://www.expedia.co.uk/Mackay.dx6053153) [View more Motels in Mackay](https://www.expedia.co.uk/Mackay-Motels.d6053153-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.15578%2C149.16461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sp3iUzJZ11dmeBeY62cJFlcgVTc=) 166-170 Nebo Road, West Mackay, QLD, 4740 ### What's nearby - Mackay Regional Botanic Gardens 8 min walk \- 0.5 miles - Pioneer Valley 15 min walk \- 0.8 miles - Mackay Base Hospital 20 min walk \- 1.1 miles - Caneland Central 3 min drive \- 1.7 miles - Harrup Park 7 min drive \- 1.9 miles ### Getting around - Mackay Station 4 min drive - Mackay, QLD (MKY) 5 min drive ### Restaurants - Hungry Jack's 3 min drive - McDonald's 3 min drive - KFC 13 min walk - Austral Hotel 3 min drive - The Coffee Club Café - Caneland Central 3 min drive ## About this property ### Reef Resort Motel Upscale motel located in West Mackay Laundry facilities, conference space and a restaurant are just a few of the amenities provided at Reef Resort Motel. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Full breakfast (surcharge), free newspapers and luggage storage - A banquet hall and a front desk safe Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, mini fridges and toasters ## Similar properties ![Standard King | View from room](https://images.trvl-media.com/lodging/8000000/7510000/7507400/7507381/db362031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mid City Motor Inn City Centre - Pool - Breakfast included - Kids’ pool - Parking included 8.2 Very good 716 reviews £78 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=7507381&PinnedHotelID=7507381&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/480000/474100/474006/9c09801e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windmill Motel and Events Centre Mount Pleasant - Pool - Restaurant - Air-conditioning - Tennis court 8.6 Excellent 748 reviews £86 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=474006&PinnedHotelID=474006&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/2f6915bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Sands Apartments East Mackay - Pool - Kitchen - Parking included - Free Wi-Fi 8.2 Very good 461 reviews £75 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628300/45d6cfa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Oceanside Central Hotel East Mackay - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 724 reviews £68 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=9628300&PinnedHotelID=9628300&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914600/914572/0ca72204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Lace Motor Inn West Mackay - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 956 reviews £69 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=914572&PinnedHotelID=914572&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedroom Corporate Unit, Garden View | Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/17600/17527/a6f18227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Miners Lodge Motor Inn West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 339 reviews £68 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=17527&PinnedHotelID=17527&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9627600/9627529/f4a32493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Plaza Motor Inn West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 317 reviews £70 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=9627529&PinnedHotelID=9627529&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/54c73bb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marco Polo West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 709 reviews £83 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11260000/11251600/11251599/722c325b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Plaza Motel Mackay West Mackay - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.6 Good 407 reviews £58 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=11251599&PinnedHotelID=11251599&HadPinnedHotel=true®ionId=-1&adults=2) ![King Standard with Bath | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8310000/8308800/8308763/a608dbe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Sands Motel City Centre - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 565 reviews £72 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=8308763&PinnedHotelID=8308763&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=64827,7507381,474006,10424813,9628300) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 6:30 AM to 8:00 AM for a fee: AUD 10 to 35 per person - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Microwave on request - Mini-fridge - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Conference space ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Microwave on request - Mini-fridge - Room service - Toaster ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 8:30 PM and 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 10:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 15.0 per day. Cots (infant beds) are available for AUD 11.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately AUD 10.00 to 35.00 per person - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 8:30 PM and 10:00 PM - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 11.0 per night - Rollaway bed fee: AUD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Best Western Reef Mackay Best Western Reef Resort Mackay Reef Resort Motel West Mackay MAS Country Reef Resort Motel Reef West Mackay Reef Resort Motel Motel Reef Resort Motel West Mackay Reef Resort Motel Motel West Mackay ## Frequently asked questions ### Does Reef Resort Motel have a pool? ### How much does it cost to stay at Reef Resort Motel? ### Is Reef Resort Motel pet-friendly? ### How much is parking at Reef Resort Motel? ### What time is check-in at Reef Resort Motel? ### What time is check-out at Reef Resort Motel? ### Where is Reef Resort Motel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Reef Resort Motel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 81 8 - Good 136 6 - Okay 62 4 - Poor 31 2 - Terrible 11 ## Reviews ### 6/10 Okay #### Brooke 16 Sept 2025 The botanic gardens was a close walk away, same as a 24/7 IGA -Cole’s. Close to the airport ##### Brooke Stayed 2 nights in Sep 2025 ### 8/10 Good #### Dean 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and clean room ##### Dean Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Joel 28 Aug 2025 Liked: Staff & service, amenities The property is in a good location for travelling through. The beds need updating urgently and they squeak... a lot!! Parking is first in best dressed, so if you go out for dinner, you'll likely lose you close spot and have to park elsewhere. Restaurant was closed for dinner and breaky. ##### Joel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Raelene 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help. ##### Raelene Stayed 2 nights in May 2024 ### 8/10 Good #### Tom 26 May 2025 Looking a little tired and dated and needs up-grading. Room very basic. Helpfulness of staff was very good. ##### Tom Stayed 3 nights in May 2025 ### 6/10 Okay #### Keith 13 Jan 2025 Disliked: Property conditions & facilities Room was dated within, broken fittings including fridge. Bed was clean. ##### Keith Stayed 1 night in Jan 2025 ### 8/10 Good #### Deirdre 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plenty of space. Walking distance to shops and pub Quiet rooms and friendly ataff ##### Deirdre Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rodney 28 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly reception very cleanand convenient to local shops ##### Rodney Stayed 1 night in Jul 2022 ### 6/10 Okay #### Verified traveller 6 Aug 2025 It felt under the standard, or at least below the ones I stayed before for same price. ##### Verified traveller Stayed 1 night in Aug 2025 ### 6/10 Okay #### Matthew 25 Jul 2022 Liked: Cleanliness, staff & service Like - Central location, easy access Dislike - update if linen and room could do with an update. ##### Matthew Stayed 1 night in Jul 2022 ### 8/10 Good #### Phillip 9 Sept 2022 Liked: Cleanliness, staff & service, amenities Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay. ##### Phillip Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Dannielle 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Dannielle Stayed 1 night in May 2024 ### 8/10 Good #### Maybo 6 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Maybo Stayed 1 night in Aug 2022 ### 10/10 Excellent #### NGOC 5 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That is good for me thank you ##### NGOC Stayed 1 night in Jul 2022 ### 6/10 Okay #### David 23 May 2024 Disliked: Staff & service, property conditions & facilities Room was not cleaned during my stay ##### David Stayed 2 nights in May 2024 ### 4/10 Poor #### Alexander 1 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly. ##### Alexander Stayed 1 night in Jul 2024 ### 4/10 Poor #### Carlene 1 Sept 2024 Disliked: Amenities, property conditions & facilities No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night ##### Carlene Stayed 1 night in Aug 2024 ### 10/10 Excellent #### bruce 24 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location. ##### bruce Stayed 1 night in Jul 2024 ### 6/10 Okay #### Heather 8 Jul 2022 Disliked: Staff & service, amenities, property conditions & facilities The property very dated curtains had holes no crockery and went to reception to get some was told see the man in number 5 seriously very poor service. ##### Heather Stayed 1 night in Jul 2022 ### 6/10 Okay #### Mark 1 Jan 2023 Liked: Staff & service Free wifi but can’t used ##### Mark ### 4/10 Poor #### Hazel 7 Jul 2022 Disliked: Cleanliness, property conditions & facilities Disappointing to see the ceiling of the bathroom covered in mould. I will be requesting a refund from the manager later today. It’s very sad to see that the property is not maintained to Australian standards. I have photographed this also for reference. ##### Hazel Stayed 1 night in Jul 2022 ### 4/10 Poor #### Tracey, Palmerston North 8 Jul 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I don't mind dated and tired in this price range ($109) as long as it's clean. Unfortunately this wasn't the case here. Toilet and shower were in need of a really good clean. No maintenance - the soap rack was hanging off in the shower which could have been easily fixed. We booked for 3 people, only 2 towels provided. No hairdryer. Uncomfortable beds with no extra pillows or blankets. Real improvement needed here. ##### Tracey Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Debra 27 Sept 2024 Disliked: Staff & service My Daughter checked in as I was on a flight. Upon check in she a was told by the very unpleasant receptionist that my 3 year old grandson wasn’t on the booking and she would have to sign a declaration, which she did, to agree to that, when in fact he was on the booking. I sorted the issue out with him over the phone but my daughter and her son stayed at a friends house as she was made feel like she had done something wrong. There was tea, coffee and sugar but no milk for a cup of tea. There was a large hole in the towel. I would never stay there or recommend it to anyone. ##### Debra Stayed 1 night in Sep 2024 ### 6/10 Okay #### Ross William 26 May 2024 Disliked: Property conditions & facilities . ##### Ross William Stayed 1 night in May 2024 ### 8/10 Good #### Sarah 4 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Sarah ## Expedia's Latest Trends ### Hotels > [The Star Grand at The Star Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Star-Grand-At-The-Star-Gold-Coast.h6921.Hotel-Information) > > [Rydges Gold Coast Airport](https://www.expedia.co.uk/Tweed-Heads-Hotels-Rydges-Gold-Coast-Airport.h57794898.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [YHA Coolangatta Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Coolangatta-YHA-Hostel.h9624261.Hotel-Information) > > [Crystalbrook Bailey](https://www.expedia.co.uk/Cairns-Hotels-Bailey-A-Crystalbrook-Collection-Hotel.h36684912.Hotel-Information) > > [Turtle Beach Resort](https://www.expedia.co.uk/Gold-Coast-Hotels-Turtle-Beach-Resort.h2649543.Hotel-Information) > > [Noosa Harbour Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Harbour-Resort.h4478149.Hotel-Information) > > [The Edge Apartment Hotel](https://www.expedia.co.uk/Rockhampton-Hotels-The-Edge-Apartment-Hotel.h4313015.Hotel-Information) > > [Tangalooma Island Resort](https://www.expedia.co.uk/Brisbane-Hotels-Tangalooma-Island-Resort.h2254989.Hotel-Information) > > [Chill Backpackers](https://www.expedia.co.uk/Brisbane-Hotels-Chill-Backpackers.h37147932.Hotel-Information) > > [City Backpackers HQ](https://www.expedia.co.uk/Brisbane-Hotels-City-Backpackers-HQ.h20576485.Hotel-Information) > > [BUNK Surfers Paradise - International Backpacker Hostel](https://www.expedia.co.uk/Gold-Coast-Hotels-BUNK-Backpackers-Surfers-Paradise-Hostel.h16174712.Hotel-Information) > > [Unit 3 Noosa Moorings, 303 Gympie Terrace, Noosaville](https://www.expedia.co.uk/Noosaville-Hotels-Endless-Water-Views-In-Noosaville-Noosa-Heads-Unit-3-Noosa-Moorings.h38124679.Hotel-Information) > > [Aries Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Aries-Holiday-Apartments.h83398932.Hotel-Information) > > [Blue Lagoon Resort](https://www.expedia.co.uk/Cairns-Hotels-Blue-Lagoon-Resort.h1773107.Hotel-Information) > > [The Star Residences Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Star-Residences-Gold-Coast.h72545549.Hotel-Information) > > [Don Pancho by the Beach](https://www.expedia.co.uk/Bundaberg-Hotels-Don-Pancho-By-The-Beach.h2161531.Hotel-Information) > > [Hotel Indigo Brisbane City Centre by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane.h119509.Hotel-Information) > > [LyLo Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Limes-Boutique-Hotel.h2135031.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Soda Apartments by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Soda.h16219162.Hotel-Information) > > [Eagle Heights Mountain Hotel](https://www.expedia.co.uk/Gold-Coast-Hotels-Eagle-Heights-Mountain-Hotel.h19287204.Hotel-Information) > > [ULTIQA Burleigh Mediterranean Resort](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-Mediterranean-Resort.h980661.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Phoenician Resort](https://www.expedia.co.uk/Gold-Coast-Hotels-Phoenician-Resort.h456419.Hotel-Information) ### Flights > [Flights from Guarulhos (GRU) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/gru/lhr/sao-paulo-to-london) > > [Flights from Sydney (SYD) to Cairns (CNS)](https://www.expedia.co.uk/lp/flights/syd/cns/sydney-to-cairns) ### Holiday Rentals ---