Title: Reef Resort Motel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Reef Resort Motel Travelers can start their day with a hearty breakfast before relaxing poolside or venturing out to discover West Mackay's nearby attractions ## Photo gallery for Reef Resort Motel ![Dining - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/8b9411ca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/cd153840.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/16056933.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen Room | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/19921024.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace - Reef Resort Motel (West Mackay)](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/f5f419c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Reef Resort Motel in West Mackay welcomes guests with an outdoor pool and on-site restaurant. Enjoy in-room WiFi, convenient laundry facilities, and luggage storage. Many travelers appreciate the full breakfast options when planning their day. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £65 includes taxes & fees 13 Jan - 14 Jan ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=64827&PinnedHotelID=64827&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Queen Room ![Queen Room | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/8fdee7f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room 7.8 Good 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains Private bathroom - 322 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room ![Twin Room | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/14780743.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 7.6 Good 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains Private bathroom - 322 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Executive Spa Suite ![Executive Spa Suite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/cf9f6f7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Spa Suite ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains - 322 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for 2 Bedroom Family Suite ![2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/1000000/70000/64900/64827/f5f419c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Family Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Mini-fridge Flat-screen TV - 635 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Reef-Resort-Motel.h64827.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Reef-Resort-Motel.h64827.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.15578%2C149.16461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sp3iUzJZ11dmeBeY62cJFlcgVTc=) 166-170 Nebo Road, West Mackay, QLD, 4740 #### What's nearby - Mackay Regional Botanic Gardens \- 8 min walk \- 0.5 miles - Pioneer Valley \- 15 min walk \- 0.8 miles - Mackay Base Hospital \- 20 min walk \- 1.1 miles - Caneland Central \- 3 min drive \- 1.7 miles - Harrup Park \- 7 min drive \- 1.9 miles #### Getting around - Mackay Station - 4 min drive - Mackay, QLD (MKY) - 5 min drive #### Restaurants - ‪Hungry Jack's - ‬3 min drive - ‪McDonald's - ‬3 min drive - ‪KFC - ‬13 min walk - ‪Austral Hotel - ‬3 min drive - ‪The Coffee Club Café - Caneland Central - ‬3 min drive ## About this property ### Reef Resort Motel Upscale motel located in West Mackay Laundry facilities, conference space and a restaurant are just a few of the amenities provided at Reef Resort Motel. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Full breakfast (surcharge), free newspapers and a front desk safe - A banquet hall and luggage storage Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, mini fridges and toasters ## Similar properties ![Family Room | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626501/b5790670.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Coast Motel West Mackay - Pool - Parking included - Air-conditioning - Laundry room 8.6 Excellent 370 reviews £70 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9626501&PinnedHotelID=9626501&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9630000/9626800/9626708/7a7609f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galaxy Mackay Motor Inn West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 108 reviews £70 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=9626708&PinnedHotelID=9626708&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9627600/9627529/f4a32493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Plaza Motor Inn West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 314 reviews £66 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9627529&PinnedHotelID=9627529&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/10000000/9630000/9627800/9627745/5f4c5ded.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Nostra Motel Mackay West Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 109 reviews £66 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9627745&PinnedHotelID=9627745&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9630000/9625500/9625418/310af4a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Motel Mackay - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 391 reviews £61 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9625418&PinnedHotelID=9625418&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914600/914572/0ca72204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Lace Motor Inn West Mackay - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 950 reviews £75 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=914572&PinnedHotelID=914572&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11260000/11251600/11251599/722c325b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Plaza Motel Mackay West Mackay - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.6 Good 402 reviews £55 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11251599&PinnedHotelID=11251599&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/580000/578400/578357/6795053d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Rose Motel West Mackay - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 163 reviews £72 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=578357&PinnedHotelID=578357&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628300/45d6cfa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Oceanside Central Hotel East Mackay - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 713 reviews £63 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9628300&PinnedHotelID=9628300&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8350000/8347000/8346923/ab44205c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Cay Resort West Mackay - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 948 reviews £70 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8346923&PinnedHotelID=8346923&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 6:30 AM to 8:00 AM for a fee: AUD 10 to 35 per person - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Microwave on request - Mini-fridge - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Conference space ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Microwave on request - Mini-fridge - Room service - Toaster ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 8:30 PM and 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 10:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 15.0 per day. Cots (infant beds) are available for AUD 11.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately AUD 10.00 to 35.00 per person - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 8:30 PM and 10:00 PM - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 11.0 per night - Rollaway bed fee: AUD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Best Western Reef Mackay Best Western Reef Resort Mackay Reef Resort Motel West Mackay MAS Country Reef Resort Motel Reef West Mackay Reef Resort Motel Motel Reef Resort Motel West Mackay Reef Resort Motel Motel West Mackay ## Frequently asked questions ### Does Reef Resort Motel have a pool? ### How much does it cost to stay at Reef Resort Motel? ### Is Reef Resort Motel pet-friendly? ### How much is parking at Reef Resort Motel? ### What time is check-in at Reef Resort Motel? ### What time is check-out at Reef Resort Motel? ### Where is Reef Resort Motel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Reef Resort Motel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 81 8 - Good 135 6 - Okay 62 4 - Poor 31 2 - Terrible 10 ## Reviews ### 6/10 Okay #### Brooke 16 Sept 2025 The botanic gardens was a close walk away, same as a 24/7 IGA -Cole’s. Close to the airport ##### Brooke Stayed 2 nights in Sep 2025 ### 8/10 Good #### Deirdre 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plenty of space. Walking distance to shops and pub Quiet rooms and friendly ataff ##### Deirdre Stayed 1 night in Aug 2025 ### 8/10 Good #### Dean 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and clean room ##### Dean Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rodney 28 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly reception very cleanand convenient to local shops ##### Rodney Stayed 1 night in Jul 2022 ### 6/10 Okay #### Verified traveller 6 Aug 2025 It felt under the standard, or at least below the ones I stayed before for same price. ##### Verified traveller Stayed 1 night in Aug 2025 ### 6/10 Okay #### Joel 28 Aug 2025 Liked: Staff & service, amenities The property is in a good location for travelling through. The beds need updating urgently and they squeak... a lot!! Parking is first in best dressed, so if you go out for dinner, you'll likely lose you close spot and have to park elsewhere. Restaurant was closed for dinner and breaky. ##### Joel Stayed 1 night in Aug 2025 ### 8/10 Good #### Tom 26 May 2025 Looking a little tired and dated and needs up-grading. Room very basic. Helpfulness of staff was very good. ##### Tom Stayed 3 nights in May 2025 ### 10/10 Excellent #### Raelene 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help. ##### Raelene Stayed 2 nights in May 2024 ### 6/10 Okay #### Matthew 25 Jul 2022 Liked: Cleanliness, staff & service Like - Central location, easy access Dislike - update if linen and room could do with an update. ##### Matthew Stayed 1 night in Jul 2022 ### 6/10 Okay #### Keith 13 Jan 2025 Disliked: Property conditions & facilities Room was dated within, broken fittings including fridge. Bed was clean. ##### Keith Stayed 1 night in Jan 2025 ### 8/10 Good #### Phillip 9 Sept 2022 Liked: Cleanliness, staff & service, amenities Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay. ##### Phillip Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Dannielle 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Dannielle Stayed 1 night in May 2024 ### 8/10 Good #### Maybo 6 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Maybo Stayed 1 night in Aug 2022 ### 10/10 Excellent #### NGOC 5 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That is good for me thank you ##### NGOC Stayed 1 night in Jul 2022 ### 6/10 Okay #### David 23 May 2024 Disliked: Staff & service, property conditions & facilities Room was not cleaned during my stay ##### David Stayed 2 nights in May 2024 ### 4/10 Poor #### Alexander 1 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly. ##### Alexander Stayed 1 night in Jul 2024 ### 4/10 Poor #### Carlene 1 Sept 2024 Disliked: Amenities, property conditions & facilities No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night ##### Carlene Stayed 1 night in Aug 2024 ### 10/10 Excellent #### bruce 24 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location. ##### bruce Stayed 1 night in Jul 2024 ### 6/10 Okay #### Heather 8 Jul 2022 Disliked: Staff & service, amenities, property conditions & facilities The property very dated curtains had holes no crockery and went to reception to get some was told see the man in number 5 seriously very poor service. ##### Heather Stayed 1 night in Jul 2022 ### 6/10 Okay #### Mark 1 Jan 2023 Liked: Staff & service Free wifi but can’t used ##### Mark ### 4/10 Poor #### Hazel 7 Jul 2022 Disliked: Cleanliness, property conditions & facilities Disappointing to see the ceiling of the bathroom covered in mould. I will be requesting a refund from the manager later today. It’s very sad to see that the property is not maintained to Australian standards. I have photographed this also for reference. ##### Hazel Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Debra 27 Sept 2024 Disliked: Staff & service My Daughter checked in as I was on a flight. Upon check in she a was told by the very unpleasant receptionist that my 3 year old grandson wasn’t on the booking and she would have to sign a declaration, which she did, to agree to that, when in fact he was on the booking. I sorted the issue out with him over the phone but my daughter and her son stayed at a friends house as she was made feel like she had done something wrong. There was tea, coffee and sugar but no milk for a cup of tea. There was a large hole in the towel. I would never stay there or recommend it to anyone. ##### Debra Stayed 1 night in Sep 2024 ### 4/10 Poor #### Tracey, Palmerston North 8 Jul 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I don't mind dated and tired in this price range ($109) as long as it's clean. Unfortunately this wasn't the case here. Toilet and shower were in need of a really good clean. No maintenance - the soap rack was hanging off in the shower which could have been easily fixed. We booked for 3 people, only 2 towels provided. No hairdryer. Uncomfortable beds with no extra pillows or blankets. Real improvement needed here. ##### Tracey Stayed 1 night in Jul 2022 ### 6/10 Okay #### Ross William 26 May 2024 Disliked: Property conditions & facilities . ##### Ross William Stayed 1 night in May 2024 ### 8/10 Good #### Sarah 4 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Sarah ## Expedia's Latest Trends ### Hotels > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Royal On The Park](https://www.expedia.co.uk/Brisbane-Hotels-Royal-On-The-Park.h582734.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [The Langham, Gold Coast and Jewel Residences](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Peppers Soul Surfers Paradise](https://www.expedia.co.uk/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [W Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-W-Brisbane.h21612140.Hotel-Information) > > [ Hotel Tropiq](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Rainbow-Resort.h201315.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Bay Village Tropical Retreat & Apartments](https://www.expedia.co.uk/Cairns-Hotels-Bay-Village-Tropical-Retreat-Apartments.h980056.Hotel-Information) > > [Stamford Plaza Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Stamford-Plaza-Brisbane.h460514.Hotel-Information) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Paradise Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Paradise-Resort-Gold-Coast.h43437.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [JW Marriott Gold Coast Resort & Spa](https://www.expedia.co.uk/Gold-Coast-Hotels-JW-Marriott-Gold-Coast-Resort-Spa.h25943.Hotel-Information) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) ---