Title: Oaks Mackay Carlyle Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oaks Mackay Carlyle Suites Hotel in Mackay with an outdoor pool ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/4722f3d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/4ad905b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/7ee4ef3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/8998a5d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/fc50e9a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oaks Mackay Carlyle Suites offers a peaceful retreat in the business district. Guests can relax by the outdoor pool or use the dry cleaning and laundry services. The hotel provides luggage storage, and visitors appreciate its convenient location. 8.2 Very good ## Popular amenities - Pool - Room service - Laundry - Air conditioning - Free WiFi £116 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 657 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/91050acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room ### Highlights Balcony Air conditioning Heating Fridge LED TV Clothes dryer Hairdryer Private bathroom - 355 sq ft - Sleeps 2 - 1 King Bed ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms 10.0 Exceptional 3 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Single Beds ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 1109 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Dual Key Apartment 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 1001 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/91050acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room (No Housekeeping) ### Highlights Balcony Air conditioning Heating Fridge LED TV Clothes dryer Hairdryer Private bathroom - 355 sq ft - Sleeps 2 - 1 King Bed ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (No Housekeeping Service) ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Single Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment (No Housekeeping) 8.0 Very good 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 657 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment (No Housekeeping) ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher - 1109 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ffb880be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment - Sleeps 2 ### 2 Bedroom Dual Key Apartment (No Housekeeping) ### Highlights Balcony Air conditioning Heating Kitchen Fridge Dishwasher LED TV Clothes dryer - 2 bedrooms - Sleeps 6 - 2 Queen Beds OR 1 Queen Bed and 1 King Bed ### One-Bedroom Apartment-No Housekeeping - Sleeps 2 ### Hotel Room-No Housekeeping - Sleeps 2 ### Two-Bedroom Apartment-No Housekeeping - Sleeps 4 ### Two-Bedroom Dual Key Apartment-No Housekeeping - Sleeps 4 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/120d8e76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room - Sleeps 2 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/12ae68f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment - Sleeps 4 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/13692be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Dual Key Apartment - Sleeps 4 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/46328381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Oaks-Mackay-Carlyle-Suites.h9676104.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Oaks-Mackay-Carlyle-Suites.h9676104.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14605%2C149.18938&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J4UiM65OKRnxnZp7eAWPeNDHqrE=) 23 Alfred Street, Mackay, QLD, 4740 #### What's nearby - Mackay Enertainment and Convention Centre - 17 min walk - 0.9 miles - Caneland Central - 2 min drive - 1.0 mile - Harrup Park - 2 min drive - 1.2 miles - Mackay Base Hospital - 5 min drive - 2.6 miles - Mackay Marina Village & Shipyard - 9 min drive - 4.6 miles #### Getting around - Mackay Station - 7 min drive - Mackay, QLD (MKY) - 8 min drive #### Restaurants - ‪McDonald's - ‬7 min walk - ‪Metropolitan Hotel - ‬3 min walk - ‪Zambrero - ‬10 min walk - ‪Jamaica Blue - ‬10 min walk - ‪The Coffee Club - ‬9 min walk ## About this property ### Oaks Mackay Carlyle Suites Upscale hotel located in City Centre Oaks Mackay Carlyle Suites provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Luggage storage, a front desk safe and smoke-free property - A lift and tour/ticket information Room features All guest rooms at Oaks Mackay Carlyle Suites include thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Showers, hairdryers and shampoo - LED TVs with cable channels and DVD players - Wardrobes/cupboards, balconies and fridges ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8160000/8156400/8156396/8b702a1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oaks Mackay Rivermarque Hotel City Centre - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 549 reviews £108 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8156396&PinnedHotelID=8156396&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/f96ffb18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Sands Apartments East Mackay - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 441 reviews £98 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/7000000/6380000/6376000/6375937/b516d0a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quest Mackay on Gordon City Centre - Pool - Spa - Free WiFi - Air conditioning 9.2 Wonderful 429 reviews £108 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6375937&PinnedHotelID=6375937&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/2000000/1540000/1533600/1533526/fcef6683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Mackay Suites City Centre - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,002 reviews £107 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1533526&PinnedHotelID=1533526&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/3000000/2840000/2836300/2836299/4e095152.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aligned Corporate Residences Mackay City Centre - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 202 reviews £107 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2836299&PinnedHotelID=2836299&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/13000000/12610000/12608600/12608545/9f1af154.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Mackay City Centre - Kitchen - Washer - Dryer - Free WiFi 9.2 Wonderful 442 reviews £115 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12608545&PinnedHotelID=12608545&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1160000/1153800/1153792/3b79c32a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mantra Mackay Mackay Harbour - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 836 reviews £109 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1153792&PinnedHotelID=1153792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628300/45d6cfa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Oceanside Central Hotel East Mackay - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 702 reviews £66 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=9628300&PinnedHotelID=9628300&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/10000000/9100000/9093600/9093592/107b05b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachside Boutique Motel Mackay East Mackay - Free airport shuttle - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 127 reviews £94 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=9093592&PinnedHotelID=9093592&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8740000/8739400/8739383/33c7ae73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lanai Riverside Apartments City Centre - Pool - Kitchen - Washer - Dryer 8.8 Excellent 445 reviews £119 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8739383&PinnedHotelID=8739383&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Things to do - Outdoor pool ### Family friendly - DVD player - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 building - 6 floors - Built in 2015 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower - Towels provided ### Entertainment - DVD player - LED TV with cable channels ### Food and drink - Electric kettle - Limited room service - Microwave - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Dryer - Heating - Iron/ironing board - Laptop workspace - Laundry detergent - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 1.5 per cent for credit card payments The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM) Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for AUD 20.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 1 per stay We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: AUD 20.0 per night - Credit card charges are subject to a surcharge of 1.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Oaks Carlyle Aparthotel Mackay Oaks Carlyle Aparthotel Oaks Carlyle Mackay Oaks Carlyle Oaks Carlyle Oaks Carlyle Mackay Oaks Mackay Carlyle Suites Hotel ## Frequently asked questions ### Does Oaks Mackay Carlyle Suites have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Oaks Mackay Carlyle Suites? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on 9 Nov 2025 start from £115.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mackay-Hotels-Oaks-Mackay-Carlyle-Suites.h9676104.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Oaks Mackay Carlyle Suites pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Oaks Mackay Carlyle Suites? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Oaks Mackay Carlyle Suites? > Checkout is at 10 AM. ### Where is Oaks Mackay Carlyle Suites located? > Located in City Centre, this hotel is within a 15-minute walk of Ken Burgess Orchid House, Mackay Enertainment and Convention Centre and Jubilee Park. Artspace Mackay and Bluewater Lagoon are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oaks Mackay Carlyle Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 142 8 - Good 141 6 - Okay 40 4 - Poor 18 2 - Terrible 13 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Mercy 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again. ##### Mercy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Susan 8 Feb 2025 Liked: Cleanliness, staff & service, amenities Really friendly reception, made process quick and easy ##### Susan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Susanne 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils. ##### Susanne Stayed 2 nights in Jan 2025 ### 8/10 Good #### Kathy 22 Sept 2023 Liked: Cleanliness, property conditions & facilities It suited our stay ##### Kathy Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Helpful friendly reception staff Receptionist Sandra was extra helpful. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Tim 21 Aug 2023 Liked: Amenities Friendly helpful staff at reception who went above and beyond to cater for my needs ##### Tim Stayed 2 nights in Aug 2023 ### 8/10 Good #### MARK 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### MARK Stayed 1 night in Oct 2024 ### 8/10 Good #### Michelle 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unit had everything we needed for our stay ##### Michelle Stayed 2 nights in Nov 2023 ### 8/10 Good #### Wendy 16 Jul 2023 Liked: Cleanliness, staff & service Good clean accommodation. Noisy Isolated ##### Wendy Stayed 2 nights in Jul 2023 ### 8/10 Good #### Shannon 27 Sept 2022 Liked: Staff & service, room comfort #### Great place to stay for Rumble Skate event Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back! ##### Shannon Stayed 5 nights in Sep 2022 ### 2/10 Terrible #### Kerri 18 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for. ##### Kerri Stayed 2 nights in Aug 2025 ### 8/10 Good #### Emma 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helped me with an early check in ##### Emma Stayed 1 night in Jul 2024 ### 8/10 Good #### Tania 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property. ##### Tania Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Graham 24 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Family stopover in Mackay. Self contained unit. Close to all ammenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/F7B6A6AFF572EDE9A6534B3DB2BEDDEB2635EF031664006111502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Graham Stayed 5 nights in Sep 2022 ### 8/10 Good #### Anthony 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, good value for money. Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit. ##### Anthony Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lauren 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!! ##### Lauren Stayed 1 night in May 2024 ### 10/10 Excellent #### Cassandra 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats ##### Cassandra Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Tim 21 Aug 2023 Liked: Amenities This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time ##### Tim Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Paul 11 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise. ##### Paul Stayed 1 night in Feb 2024 ### 6/10 Okay #### Dodie 18 Sept 2024 The overall interior was very unwelcoming - dark and dingey. ##### Dodie Stayed 1 night in Sep 2024 ### 8/10 Good #### Garry 27 Feb 2024 Liked: Staff & service, amenities The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean. ##### Garry Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Amy 15 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience. ##### Amy Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Daniel 1 Dec 2023 Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms ##### Daniel ### 2/10 Terrible #### Mark 29 Oct 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Place was not clean. In need of a maintenance man many things broken. Whole place needs a renovation. ##### Mark Stayed 3 nights in Oct 2022 ### 8/10 Good #### Anne 16 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location The apartment was clean and generality comfortable with a well equipped kitchen, except a coffee plunger would have been desirable. However, the mattress was hard and uncomfortable. It needed a soft top. We were disappointed to see that there was no provision for re-cycling. Everything went to landfill! Not good enough!! ##### Anne Stayed 3 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Fairmont Resort Blue Mountains MGallery Collection](https://www.expedia.co.uk/Sydney-Hotels-Fairmont-Resort-Spa-Blue-Mountains.h522363.Hotel-Information) > > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [Hotels in Faro](https://www.expedia.co.uk/Faro-Hotels.d1193.Travel-Guide-Hotels) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [Atlantica Aeneas Resort](https://www.expedia.co.uk/Larnaca-Hotels-Atlantica-Aeneas-Resort.h66852841.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) ### Flights > [Flights from London (LHR) to Plymouth (PLH)](https://www.expedia.co.uk/lp/flights/lhr/plh/london-to-plymouth) > > [Flights from London (LHR) to Doha (DOH)](https://www.expedia.co.uk/lp/flights/lhr/doh/london-to-doha) ### Packages > [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks)