Search Hotels by Shangri-La Hotels and Resorts in Mackay Harbour

"We had a large spacious suite with an extensive balcony area. The staff were very nice and an issue with a tripped fuse was fixed quickly. However over the six nights the room was serviced once and we had to ask for supplies."

"You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport"

"Clean, quiet and comfortable. "

"Staff were delightful. KS bed very comfortable. Instant hot water was nice but maybe set too hot, especially for children’s safety. Restaurant meals were delicious, especially the Beef Cheek Special. Would stay here again. "

"Excellent "

"Moss on Wood room service was great, large room and comfy, will stay again for sure"

"Manager was very welcoming & helpful."

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"A wonderful, quiet stay on the marina. The facilities were great at a very reasonable rate."