Dear Alexis,Many thanks for your excellent feedback! We are delighted everything made you have a wonderful stay in our fabulous establishment.We hope to have the pleasure to welcoming you again soon.Regards,

Dear Anonymous,We are happy to know we made your stay in our company a very good experience as this represents the quality of service we want to share with everyone visiting the hotel.We hope to have the pleasure to welcoming you again soon.Best regards,

Bonjour Chen,Merci d'avoir pris le temps d'évaluer la qualité de nos services. Nous espérons que vous avez passé un agréable moment au sein de notre établissement.À bientôt,Cordialement,

Bonjour Robert,Merci d'avoir pris le temps d'évaluer la qualité de nos services. Nous espérons que vous avez passé un agréable moment au sein de notre établissement.À bientôt,Cordialement,

Cher Sergio,Merci d'avoir pris le temps d'évaluer la qualité de nos services. Nous sommes navrés que nos prestations n'aient pas été à la hauteur de vos attentes. En espérant que cela n'a pas eu de répercussion sur votre séjour.À bientôt,Cordialement,

Dear Gregory,Many thanks for sharing your thoughts.We are glad to read you had a nice stay in our establishment and that our location allowed you to walk around easily.Concerning the neighbourhood and the underground passage, we are sorry about it, but unfortunately why are not able to do something because it is a public area.We hope that you had a nice stay. The whole team hopes to see you soon again.Regards,

Bonjour Fei,Merci d'avoir pris le temps d'évaluer la qualité de nos services. Nous espérons que vous avez passé un agréable moment au sein de notre établissement.À bientôt,Cordialement,

Dear David,Thank you for your excellent comment. We are delighted that you enjoyed your stay with us. We will share the comment about the breakfast with the chef so that he can improve it. We are looking forward to welcoming you back on your next trip.Sincerely,

Hola Elias,Muchas gracias por su comentario. Estamos muy contentos de que haya disfrutado de nuestro hotel y de la arquitectura de la torre. Muchísimas gracias por subrayar la calidad de nuestros servicios y prestaciones como el desayuno.Estamos encantados de que nuestra situación fuera práctica para usted y de que pudiera disfrutar del centro comercial más grande de Europa.Esperamos verle pronto,

Dear Roger,Many thanks for choosing our hotel for your stop over.We are glad that you enjoyed the quality of our services which is very important to us.We hope to see you again for a long stay to explore our wonderful city.Regards,

Hello Yacov,Many thanks for your positive comment and rate. It means a lot to us to make our guest feel comfortable during their journey.We hope to welcome you soon again.Regards,

Hello Gerald,Thanks for your feedback. We are pleased to read that you enjoyed your stay in our establishment and its location but also the safety which is very important to us.Feel free to come back, the team will be happy to welcome you again.Regards,

Chère Louise-Hélène,Un grand merci pour votre évaluation. Notre motivation est de satisfaire nos clients et nous sommes ravis que ce fût votre cas.A bientôt,Cordialement,

Bonjour Vap,Merci pour votre évaluation, nous sommes navrés que nos services et prestations n'ont pas été à la hauteur de vos espérances.Cordialement,

Dear Vanessa,Thank you for sharing your experience with us.Afterall we hope you enjoy your time with us.We are sorry for all the inconveniences and will let the staff know about your thoughts so we can improve the quality and satisfy our guest which is our priority. About the extra towels... do not hesitate to request it to the reception desk, they will be devoted to help you. We hope to welcome you soon again to make you live a better experience.Regards,

Bonjour Rachel,Merci d'avoir pris le temps de noter nos services.Nous espérons vous revoir prochainement pour une nouvelle expérience.Cordialement,

Dear guest,Thank you for choosing Radisson blu.We are glad to read that the location of the hotel was convenient for you.Best regards,Rémi

Bonjour Carlos,Un grand merci pour votre belle note.Nous sommes ravis que nos services et prestations aient répondu à vos attentesCordialement,

Dear Igor,Thanks for your great rating.We are looking forward to welcoming you soon again.Regards

Dear Stella,Many thanks for your great rating. It's always a pleasure to see how pleased is the panoramic view. Our motivation is to satisfy our guest and we are glad that you enjoyed our breakfast buffet.Hope to welcome you soon again,Regards,

Bonjour Owen,Nous sommes navrés de la note que vous avez attribué à nos services.Cordialement,

Hello Ying,Many thanks for taking the time to reply our satisfaction survey.Regards,

Dear Jamie,Thank you for choosing Radisson blu.We are staying at your entire disposal if needed,Kindest regards,Rémi

Hello Darla,Thank you so much for your feedback about your recent journey.About the road access we know that it's complicated to get in but we have a plan on our website that help the guest find our hotel. For the parking, if you don't have a ticket you have an intercom at the exit directly join to the reception. The reception will have the access to open the gate to get out. Regards,Regards,

Hello John,Thanks for your feedback. We will let the maintenance know about the air conditioning to solve and find a solution.Regards,

Hello, Thank you for your feedback.Thank you for complimenting our staff !About the road access we have a plan on our website that help the guest find our hotel.Regards,

Bonjour,Merci pour votre évaluation.Cordialement,

Hello Michael,Thank you for your feedback.We are very sorry that you did not have the journey you have wished.We are sorry about the road works but it's against our will. We are trying our best to make the access the easiest as possible.Hope to welcome you at the RadissonBlu to make you have a better experience.Regards,

Hello Claire,Many thanks for your great rating. We are very happy that you liked our establishment and spent a nice moment.Hoping to see you soon again.Regards,

Hello Anonymous,Thank you for telling us about your experience. We are aware of how difficult it is to get to the parking lot because of the roadworks. We did an access plan which is also available on our website.See you soon,Regards,

Bonjour,Merci pour votre évaluation.Cordialement,

Hello Jonathan,Thanks for your feedback. We will tell the maintenance about the AC issue to solve it.Regards

Dear Jonathon,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Lyon. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. As said when I checked you in, I don't understand how it did not go all the way through but was happy to rectify this situation.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Anna, Chef de Brigade

Dear Thomas, We would like to thank you for choosing our hotel for your stay and for sharing your feedback which we will use to improve our quality of service.We are sorry to read that the time you spent with us was not entirely satisfactory and we would like to apologize for the inconvenience this caused. Your remark regarding the cocktail prices has been shared with our Food & Beverage Manager so he can look into it.We hope to have the pleasure to welcoming you again and we wish you a very nice day.Best regards, ValentinDuty Manager

Bonjour,Merci pour votre évaluation.Cordialement,

Dear guest, Thank you for staying with us recently and for sharing your comments following your experience.We are sorry to read you were not able to dine in our "Celest" restaurant as it requires to have a reservation as stated on our website and that it must have been fully booked when you visited. We do provide food as you mentioned our Italian restaurant but we regret knowing the menu was not up to your expectations.Rest assured that we will also have a word with our Housekeeping department as this situation should not have happened.We of course would like to apologize for all the inconvenience this caused during your stay.Have a very nice day and we hope to see you soon in Lyon.Best regards, Valentin Duty Manager

Dear Lucas, We would like to thank you for having taken some of your time to share your feedback following your experience.We are delighted to know that your stay was up to your expectations as this is the quality of service we strive to share with every one of our guests.We are sorry to read that there was a bit of a wait while checking in, our staff does everything they can to help reduce it.We hope to have the pleasure to welcoming you again soon and we wish you a very nice day.Best regards, Valentin Duty Manager

Chère Linda,Merci pour votre commentaire concernant votre séjour au Radisson Blu Hotel, Lyon. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous, et nous espérons vous revoir prochainement dans notre hôtel.N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,Anna, Chef de Brigade

Dear Joan, We appreciate reading you enjoyed the time you spent in our company and thank you for pointing out the proximity of different services around our hotel.We hope to have the pleasure to welcome you again soon.Best regards, ValentinDuty Manager

Hello Kevin and thank you for taking some of your time to share your feedback. We are more than happy to welcome you at any time with our Reception being open 24 hours.Have a very nice day and see you soon !Best regards, ValentinDuty Manager

Dear Bella, Your feedback truly reflects the quality of service we try to share every day with our guests, we are happy to know we allowed you to live a memorable moment. Looking forward to welcoming you again soon.Best regards, ValentinDuty Manager

Dear Loretta, Michel was thrilled to be mentioned in such a positive review. We are happy to read you enjoyed your time with us and we hope to have the pleasure to welcome you again soon.Have a nice day.Best regards, ValentinDuty Manager

Hello Negin and thank you for your very accurate feedback.We are delighted to know we made your one night stay a complete success and that you were able to enjoy all the commodities right next to us.Have a very nice day and see you soon ! Best regards, ValentinDuty Manager

Chère Anita,Merci pour votre commentaire concernant votre séjour au Radisson Blu Hotel, Lyon. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous, et nous espérons vous revoir prochainement dans notre hôtel.N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,Anna, Chef de Brigade

Hello Anne, Thank you for pointing out our very convenient location, we hope you will keep great memories of your time with us.Looking forward to welcoming you again soon.Best regards, Valentin Duty Manager

Dear AI GIN,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Lyon. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Anna, Chef de BrigadeRadisson Blu Hotel, Lyon