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"Good location"

"It was poor right from the start. Room is basic and in a poor state, I wouldn’t say it was 4* at all. Mould round the rim of the bath and cleanliness was far from what it should have been. Breakfast was basic again and lacking in taste and variety. I was most upset about our last night. My little boy took a shower to be covered in dirty water. We went to explain to reception to be told it’s fine and just to run the water a little. The bath was covered in grim and dirt and no offer to clean it for us. We went back to the room to find the water pressure had gone completely. Back down (this following a very long day and was now late), a technician was sent to our room, then told it couldn’t be fixed and we would have to move, no offer of help to relocate. Over an hour later we finally had a working shower. I asked for our last night to be refunded and was told no. They said the water despite being filthy was not harmful and that it was out of their hands. What a disgrace, hotel was poor, food poor, cleanliness poor and service was awful. Never again. "

"The pool was amazing our cottage was great! Everything about our stay was great we will definitely be back!"

"Family-friendly|Pool"

"Room is always spotless, staff are efficient and helpful, breakfast is ample."

"The best"

"On appearance hotel looks ok but rooms are dated & cheap looking. Food & amenity areas are poor. Location also not great as nothing around hotel. Very close to Disney to get to park "

"This hotel was let down by poor house keeping. Stayed in Empire State Room. Room was not cleaned. Left without toilet roll. Very poor considering price. "

"The hotel is exceptionally basic. To have a kettle and tea in our room we were told we would need to pay €30 extra, but this should be a basic amenity provided in all hotels. We were also only provided one thing pillow each. The air conditioning in our room was very low powered so it got very hot. At breakfast we found a lot of the mugs, cutlery and glasses were put out still dirty. "