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Mama Shelter Luxembourg

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Reception
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Mama Shelter Luxembourg

Mama Shelter Luxembourg

3 out of 5

4.0/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationEuropean Court of Justice5 min walk
  • Popular LocationEuropean Convention Center Luxembourg6 min walk
  • Popular LocationEuropean Parliament Luxembourg7 min walk
  • AirportLuxembourg (LUX-Findel)12 min drive

Choose dates to view prices

About this area

Luxembourg City

Located in Luxembourg City's Kirchberg neighbourhood, Mama Shelter Luxembourg is in the business district. The area's natural beauty can be seen at Saar-Hunsrueck Nature Park and Plateau du Kirchberg, while Philharmonie Luxembourg and Grand Duke Jean Museum of Modern Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Stade Josy Barthel or Stade Achille Hammerel.
Popular Location

What's nearby

  • European Court of Justice - 5 min walk
  • European Convention Center Luxembourg - 6 min walk
  • Philharmonie Luxembourg - 6 min walk
  • European Parliament Luxembourg - 7 min walk
  • Grand Duchess Charlotte Bridge - 16 min walk

Getting around

  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 12 min drive

Restaurants

  • Oro e Argento - 5 min walk
  • Bick Stuff - 15 min walk
  • Bistro Podenco - 15 min walk
  • Chez Bacano - 17 min walk
  • Britannia Pub - 17 min walk

About this property

Mama Shelter Luxembourg

3-star Luxembourg City hotel in Kirchberg, near Casemates du Bock
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff. All 145 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will have Smart TVs with cable channels, and other amenities include hairdryers and safes.
Mama Shelter Luxembourg offers 145 forms of air-conditioned accommodation with minibars and a safe. 43-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per night)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 17 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Dogs and cats welcome
Up to 26 lbs/12 kg
Service animals are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 9 for children (approximately)
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 0 out of 2 reviews
5 - Excellent 0%
Rating 4 - Good. 2 out of 2 reviews
4 - Good 100%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 2 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.0/5

Staff & service

5.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Rien à redire un accueille au top
Stayed 2 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett jätte fint hotel ,med sköna sängar . Vi kom till hotelet långt innan incheckning men fick vårt rum direkt det var ett plus. Personalen var vänliga och serviceminded. Bra läge med spårvagn 50m bort. Kan varmt rekommendera detta hotel
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020