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Best Western Plus Grand Hotel Victor Hugo

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Best Western Plus Grand Hotel Victor Hugo

VIP Access

Best Western Plus Grand Hotel Victor Hugo

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
3, Avenue Victor Hugo, Luxembourg City, 1750

Explore the area

  • Popular LocationNotre-Dame Cathedral16 min walk
  • Popular LocationEuropean Court of Justice16 min walk
  • Popular LocationPetrusse Casemates20 min walk
  • AirportLuxembourg (LUX-Findel)9 min drive

Choose dates to view prices

About this area

Luxembourg City

Best Western Plus Grand Hotel Victor Hugo is located in Limpertsberg, a neighbourhood in Luxembourg City, and is in the city centre. Bock Casemates and Notre-Dame Cathedral are local landmarks, and the area's natural beauty can be seen at Saar-Hunsrueck Nature Park and Edmund Klein Park. Looking to enjoy an event or a game while in town? See what's happening at Stade Josy Barthel or Stade Achille Hammerel. Guests appreciate the hotel's central location.
Visit our Luxembourg City travel guideOpens in a new window
Map

What's nearby

  • Boulevard Royal - 7 min walk
  • Grand Duchess Charlotte Bridge - 11 min walk
  • Notre-Dame Cathedral - 16 min walk
  • European Court of Justice - 16 min walk
  • Petrusse Casemates - 20 min walk

Restaurants

  • Basta Così - 2 min walk
  • Hitch - 3 min walk
  • Ready - 3 min walk
  • ILKAY Kebab - 4 min walk
  • Brasserie L'Authentique - 4 min walk

Getting around

  • Pfaffenthal-Kirchberg Station - 14 min walk
  • Findel International Airport (LUX) - 9 min drive

About this property

Best Western Plus Grand Hotel Victor Hugo

Mediterranean Luxembourg City hotel in Limpertsberg, near Luxembourg City Hall
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/café and a business centre. All 65 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include minibars and room service.
Best Western Plus Grand Hotel Victor Hugo offers 65 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation includes sofa beds. Televisions come with premium cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (EUR 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

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Luxembourg City
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Guest rating 4+
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Hotel
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Family-friendly
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4 star
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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 11 lbs/5 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)
  • Nearby parking fee: EUR 10 per day (656 ft away)
  • Pet fee: EUR 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 266 out of 657 reviews
5 - Excellent 40%
Rating 4 - Good. 300 out of 657 reviews
4 - Good 46%
Rating 3 - Okay. 67 out of 657 reviews
3 - Okay 10%
Rating 2 - Poor. 17 out of 657 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 657 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to waling the city. Easy access to public transportation. We didn't spend much time at the hotel, but the reception area was very nice and the staff was friendly.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very professional and helpful. I would recommend this to anyone.
Stayed 1 night in Apr 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The hotel was nice. The room I was in was in the anex across the road. Hotel was walking distance of the main city centre. There was an issue when we checked in as I had booked a twin room, however the hotel had it down as a double and there was no twin rooms, or staff available to split the bed. However this was done the very next day when housekeeping were available
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and rooms
The staff at the check in desk were always so helpful and friendly - printing train tickets, providing maps and giving information about this lovely city. A superb location in a very safe area. The rooms were incredibly clean. I would definitely stay here again!
Stayed 2 nights in Feb 2020