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Overview of Hotel San Marco

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Guest reviews

4.6 / 5Wonderful
280 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationBasilica of San Frediano14 min walk
Popular LocationPiazza dell'Anfiteatro15 min walk
RestaurantMarco Pollo Ristolab1 min walk
RestaurantPizzeria Pizza a Pezzi1 min walk
AirportPisa (PSA-Galileo Galilei)36 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 204 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    Show more

About this area

Lucca

Located near the boardwalk, Hotel San Marco is in Lucca Historical Center neighbourhood and is connected to a shopping centre. Notable landmarks in the area include Basilica of San Frediano and Piazza dell'Anfiteatro, and travellers wishing to experience a bit of culture can try Leaning Tower. Travelling with kids? Consider Lucca Botanical Gardens and Pinocchio Park. Enjoy the great outdoors with cave exploring, rock climbing and ecotours, or hop on a segway for hire nearby and explore all the area has to offer.

Map
Popular Location

What's nearby

  • Basilica of San Frediano - 14 min walk
  • Piazza dell'Anfiteatro - 15 min walk
  • Guinigi Tower - 17 min walk
  • Torre delle Ore - 17 min walk
  • Palazzo Pfanner - 17 min walk

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 36 min drive

Restaurants

  • Marco Pollo Ristolab - 1 min walk
  • Pizzeria Pizza a Pezzi - 1 min walk
  • Honk Kong - 2 min walk
  • La Mimosa - 5 min walk
  • Tagetik - 6 min walk

About this property

Hotel San Marco

3-star family-friendly hotel connected to the convention centre in Lucca Historical Center
A bar/lounge, a poolside bar and 24-hour room service are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. All 42 soundproofed rooms feature free WiFi and Select Comfort beds. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Hotel San Marco offers 42 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Extended parking
Electric car charging station
24-hour drop-off airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Free buffet breakfast available daily 7:00 AM–10:00 AM
1 poolside bar and 1 bar
24-hour room service

Things to do

Bike hire
Hiking/biking trails
Horse riding/hire
Seasonal outdoor pool
Winery release events

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Afrikaans
Dutch
English
French
German
Italian

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Down comforter
Heating
Hypo-allergenic bedding
Linens
Premium bedding
Select comfort bed

Bathroom

Bidet
Free toiletries
Hairdryer
Shower
Towels

Entertainment

15-inch TV
TV/satellite channels

Food and drink

Minibar

More

Desk
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 0 per accommodation, per stay
Dogs and cats only
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: EUR 0
  • Pet fee: EUR 0 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - 01306970466.
  • Safety features at this property include a smoke detector.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 29 March
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Guest reviews

4.6
Wonderful
5 - Excellent
179
4 - Good
88
3 - Okay
13
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was not long enough. Location excellent and plan to revisit and explore more

Stayed 1 night in Oct 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities

extremely helpful and nice staff; very welcoming in reception

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful. The customer service alone is worth staying for.

Stayed 2 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel and Location

The staff was Amazing!! Location was perfect. Breakfast and afternoon cocktails fantastic. Just a small distance to the walls and parking right next to hotel. Hotel has bikes which make going to the town so easy. Miss this hotel already and will be back soon

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2019