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Overview of Hotel San Marco

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Featured image
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Premium bedding, down duvets, Select Comfort beds, minibar

Hotel San Marco

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPiazza dell'Anfiteatro15 min walk
    Popular LocationGuinigi Tower17 min walk
    Popular LocationChurch of San Michele in Foro20 min walk
    AirportPisa (PSA-Galileo Galilei)34 min drive

Choose dates to view prices

Double or Twin Room

4.9/5 guest room rating
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

Lucca

Located near the boardwalk, Hotel San Marco is in Lucca Historical Center neighbourhood and is connected to a shopping centre. Notable landmarks in the area include Piazza dell'Anfiteatro and Guinigi Tower, and travellers wishing to experience a bit of culture can try Leaning Tower. Travelling with kids? Consider Lucca Botanical Gardens and Puccini Museum. Enjoy the great outdoors with ziplining, ecotours and rock climbing, or hop on a segway for hire nearby and explore all the area has to offer.
Popular Location

What's nearby

  • Campo di Marte Hospital - 5 min walk
  • Porta San Jacopo - 7 min walk
  • Piazza dell'Anfiteatro - 15 min walk
  • Guinigi Tower - 17 min walk
  • Church of San Michele in Foro - 20 min walk

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 35 min drive

Restaurants

  • Ciclo DiVino - 11 min walk
  • Osteria Miranda - 12 min walk
  • Il Mecenate - 12 min walk
  • L'imbuto - 13 min walk
  • Ammodonostro - 13 min walk

About this property

Hotel San Marco

3-star family-friendly hotel connected to the convention centre in Lucca Historical Center
This smoke-free hotel features a bar/lounge, a poolside bar and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. All 42 soundproofed rooms feature free WiFi and Select Comfort beds. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Hotel San Marco offers 42 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Horse riding/hire
  • Seasonal outdoor pool
  • Winery release events

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • German
  • Italian

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – February 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 15-inch TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: EUR 0
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 29 March
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 190 out of 295 reviews
5 - Excellent 64%
Rating 4 - Good. 92 out of 295 reviews
4 - Good 31%
Rating 3 - Okay. 13 out of 295 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 295 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 295 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Lucca with pool
Excellent base, nice to have the pool, super friendly staff
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not long enough. Location excellent and plan to revisit and explore more
Stayed 1 night in Oct 2019

3/5 Okay

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
extremely helpful and nice staff; very welcoming in reception
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. The customer service alone is worth staying for.
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and Location
The staff was Amazing!! Location was perfect. Breakfast and afternoon cocktails fantastic. Just a small distance to the walls and parking right next to hotel. Hotel has bikes which make going to the town so easy. Miss this hotel already and will be back soon
Stayed 3 nights in Sep 2019