Hotel San Marco

Photo gallery for Hotel San Marco

Primary image
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Balcony

Overview of Hotel San Marco

VIP Access

Hotel San Marco

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
Via San Marco 368, Lucca, LU, 55100

Explore the area

  • Popular LocationPiazza dell'Anfiteatro15 min walk
  • Popular LocationGuinigi Tower17 min walk
  • Popular LocationChurch of San Michele in Foro20 min walk
  • AirportPisa (PSA-Galileo Galilei)38 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lucca

Located in Lucca Historical Center neighbourhood, Hotel San Marco is connected to a shopping centre. Notable landmarks in the area include Piazza dell'Anfiteatro and Guinigi Tower, and travellers wishing to experience a bit of culture can try Leaning Tower. Travelling with kids? Consider Lucca Botanical Gardens and Puccini Museum. Enjoy the great outdoors with skydiving, hiking/biking trails and rock climbing, or hop on a segway for hire nearby and explore all the area has to offer.

What's nearby

  • Campo di Marte Hospital - 5 min walk
  • Porta San Jacopo - 7 min walk
  • Piazza dell'Anfiteatro - 15 min walk
  • Guinigi Tower - 17 min walk
  • Church of San Michele in Foro - 20 min walk

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 38 min drive

Restaurants

  • Sandra & L'Angolo Dolce - 5 min walk
  • King Oriente - 7 min walk
  • Trattoria Gosto e Mea - 10 min walk
  • Ciclo DiVino - 11 min walk
  • Pasticceria Momus Cafe - 12 min walk

About this property

Hotel San Marco

3-star family-friendly hotel connected to the convention centre in Lucca Historical Center
This smoke-free hotel features a bar/lounge, a poolside bar and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a seasonal outdoor pool.
Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Afrikaans, Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Private winery tours
  • Seasonal outdoor pool
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – February 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 15-inch TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:30 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are available for EUR 15 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: EUR 85 (one-way)
  • Airport shuttle transfer per child: EUR 85 (one-way), (from 18 to 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: EUR 0
  • Extended parking fee: EUR 15 per night
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 29 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 221 out of 334 reviews
5 - Excellent 66%
Rating 4 - Good. 99 out of 334 reviews
4 - Good 30%
Rating 3 - Okay. 14 out of 334 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 334 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 334 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely fine structure, with modern and recent fittings...very helpful and joyful staff, within 5 minutes of the walled town ...fine swimming pool and bike rental...a very enjoyable stay in beautiful Lucca!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel with a 5 min walk to the wall of Lucca. great location, friendly staff, very nice breakfast.
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Nov 2021

5/5 Excellent

Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel close to the old city of Lu
Beautiful modern hotel close to the old city of Lucca
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located very friendly and helpful staff.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with very friendly staff
We arrived very late but they sent us a video link to access the ooh key safe. Worked well and we were delighted to have a couple of complimentary beers and crisps left for us. Very Covid sensible and staff great, particularly Francesco who couldn’t have been more helpful, excellent service.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend you stay here!
We were very pleasantly surprised by the high level of service, friendliness and comfort provided by the staff at this hotel. Though the rooms are relatively small the bed was comfortable and we could control the temperature easily. One caution is that there is a step up to get to the toilet and it’s easy to forget it’s there in the middle of the night! Some sort of night light would be helpful.
Stayed 2 nights in Oct 2021

5/5 Excellent

Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
A great place to stay. The staff it extremely good, they go above and beyond. A very nice breakfast buffet and having a bar is nice too. A very good locatiin within walking distance of Old Town and plenty of restaurants. We will stay again on our next trip to Lucca.
Stayed 2 nights in Oct 2021