Dear Joanne, Sabaidee! Greetings from Souphattra Hotel Luang Prabang Thank you very much for your wonderful review of your recent stay at our charming hotel. We elated to hear that you had a wonderful stay and pleased to read that you had a gratifying experience, particularly the great services from our staff, the most comfortable bed, all amenities and facilities. On the other hand, you comments of the breakfast has been noted and shared to appropriate department so we can address it accordingly. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Our Value Guest, Thank you very much for taking the time to share your experience of your recent stay at our hotel We are delighted to read that our staff are wonderfully attentive, lovely hotel with quiet and pleasant. Great location which could be reached 5 minutes by Tuk Tuk or bicycle. We all look forward to your return visit and the opportunity to welcoming you again at our hotel. Best Regards, Douangchanh CHANHMA Resident Manager

Dear Femi, Sabaidee from Souphattra Hotel Luang Prabang Thank you very much for your fantastic review. Your comments will be shared with our entire staff. We are thrilled to hear that you had an excellent stay at our hotel and glad to know our food, amenities and facilities are exceed your expectations. We look forward to welcoming you back to our hotel! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Our Value Guest, Thank you very much for sharing your review of your recent stay in Luang Prabang. We are elated you enjoyed your time. Glad to know hotel's facilities, food and services provided by our team are up to your satisfaction. Thank you very much for your kind mentioned Chanh (Resident Manager) I will certainly pass on your compliments to everyone and we would like to would like to thank you for the recognition of our hard work. Thank you very much for choosing Souphattra Hotel Luang Prabang Best Regards, Douangchanh CHANHMA Resident Manager

Dear GS, Thank you for taking the time to give us your review. Your feedback is essential in our effort to improve our service standards. I sincerely apologize we did not fill up enough toilet paper in your room. Your comments have been shared with the appropriate departments so that this won't never happens again in the future. Regarding to location of the hotel, it's only 15 minutes walk to night market or 5 minutes drive by our shuttle service's Tuk Tuk and complimentary bicycles which you could ask at reception once you required. Nevertheless, it was a pleasure having you as our guest; and we hope to be given another opportunity to serve you better in your next trip to Luang Prabang, the World Heritage Site. Thank you for choosing Souphattra Hotel Luang Prabang! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Our Value Guests, Thank you most sincerely for the kind review of Souphattra Hotel Luang Prabang during your recent stay. We are pleased to hear that you enjoyed your 60th birthday celebration and thoroughly satisfied with the facilities and service we provided. Your comments will be shared with our entire team at the hotel accordingly. Particularly, Na and all the staff were delighted to learn that they were able to contribute to making your stay with us even more pleasant and comfortable for you. Again, thank you for letting us know. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Chi, Thank you so much for your lovely comment, we really appreciated and looking forward to welcome you back in near future. Thank you Best Regards, Douangchanh CHANHMA

Dear Sungsoo,We're sorry for the inconvenience you experienced. Rest assured, we're addressing the issue to prevent it from happening again. Your feedback is important to us, and we're committed to improving. Please reach out if you'd like to discuss further.Sincerely,Douangchanh CHANHMA

Dear Darren, Sabaidee from Souphattra Hotel Luang Prabang Thank you very much for your wonderful review of your recent stay at our charming hotel. We are ecstatic that you enjoyed your time with us and had an opportunity to experience serenity that Souphattra has to offer. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Our Value Guest, Thank you for taking the time give us your feedback. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang! Best Regards, Douangchanh CHANHMA Resident Manager

Dear haeyoung, Thank you very much for your wonderful reviews of your recent stay at our charming hotel. Your comments will be shared with our entire staff. We are delighted to hear that our hotel is very clean and beautifully decorated both interior and exterior design. Regarding to distance to city center, please note that it's only 15 minutes walk however, we do provide complimentary shuttle service which would only take you 5 minutes or free bicycles rental service is always ready for you. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Resident Manager

Dear Our Value Guests, Thank you very much for your fantastic review. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Resident Manager