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Reviews of Houngvilai Hotel

3 out of 5
Houngvilai Hotel
Ban Pakham, Luang Prabang

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it is close to everything. Staff is wonderful, breakfast is nice, and rooms are spacious.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. I would stay there again if I make it back to Luang Prabang.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, next to both morning and night market
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No heater and was very cold. Staff excellent, location excellent, bed excellent, breakfast ok. Had to leave the hotel because they could not solve the heater issue.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was excellent and it is a new hotel. Unfortnately, the hotel did not have a Gym.
Stayed 4 nights in Mar 2019
Response from SIAVONE on 21 Mar 2019
Thank you for your comments

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
A lovely hotel in an excellent position close to the main street and night market and next door to the Tourist Office. Service, food & cleanliness were fine. The only possible downside - some of the rooms closest to the road do experience traffic noise at night and early morning but it's not really a problem unless you're a light sleeper as everyone seems to be in bed before midnight.
Stayed 4 nights in Feb 2019
Response from Siavone on 26 Feb 2019
Thank you very much for your comments our hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great. The included airport pickup was terrible - I expected a taxi or mini van, but got the most decrepit tuk tuk imaginable. It was ancient and kept stalling on the way. I insisted on sitting in the cab, the air conditioning did not work.
Stayed 3 nights in Oct 2018
Response from Houngvilai on 3 Nov 2018
Dear customer We regret that Our team used tuk tuk to pick you up at the airport. Normally, we provide mini van to service for all customers to stay with us. We appreciate your feedback, and we will be working to improve this issue. with respect. Team manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Oct 2019

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地よし、サービスよし、
ナイトマーケットに近く立地は最高。まだ新しいこともあり宿泊客は少なめでしたが、そのうち人気が出てくると思います。 オススメです。
Stayed 3 nights in Aug 2019
Response from Kamxai on 14 Sept 2019
Thank you for your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전번에 지적했던 화장실 냄새를 제거해 주어서 문제가 없었음. 다른 방도 그랬으면 하고 바랍니다.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔이 아주 깨끗하고 편리했습니다. 색감도 좋고 사진이 아주 잘나왔어요. 직원분들도 매우 친절 했어요
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Siavone on 6 Jan 2019
Thank you for comments

6/10 Okay

Kihwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
화장실에서 나는 냄새는 루앙프라방의 하수시설의 문제 때문인 것 같음
Stayed 8 nights in Nov 2018
Response from Mr. Kam Xai on 3 Dec 2018
Dear Kihwan. Thank you for comments and we will double check improve it. thank you for your staying with us.