Ratings based on 80 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

great little hotel in lovely location

Posted 09-Feb-2017
Pros: We liked the design and textiles, the friendliness of staff - would have liked an answer to where to source textiles
Cons: lighting in bedrooms poor really need to cover foodstuffs on breakfast buffet
Location: great and overlooking Mekong river
Really enjoyed our short time here however there were a few things to mention - room really charming on ground floor - poor lighting in the bedroom - virtually impossible to see yourself if applying makeup etc - shower a little bit fiddly - closing the toilet door was a bit fiddly - rock hard bed. Breakfast was nice but the food should be covered on the buffet table - orange juice had flies in it and the yoghurt etc was warm. Staff extremely nice and friendly, Return free transfer to the airport most appreciated. We ate dinner in on the first evening - was ok but not great and so would have preferred to have a local restaurant recommended. All in all a great little hotel and lovely evening sunset boat ride also free so very much appreciated.
5 out of 5
by Alexander

Luxury hotel in the heart of the temples area

Posted 06-Feb-2017 on Hotels
We had a lovely stay at this hotel. The staff were attentive and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Overlooking river

Posted 11-Sep-2016
I was upgrade to deluxe gardenview but i would say it is garden view plus the river! It is not too far to walk to night market (about 15 mins)
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, WA

Classic Hotel with dreamy river views

Posted 08-Jul-2016
Pros: Service was impeccable, the staff really went out of their way to make this a great stay.
Location: Its is located in central Luang Prabang and within walking distances of many historical temples and the street markets.
Beautiful hotel with tasteful historical decor. I was most pleasantly surprised when I was picked up from the airport with a classic era Mercedes. This experience continued when I arrived at the hotel. The concierge greeted me with a cocktail and a complementary shoulder massage from their inhouse masseurs, while he checked me in and explain the facilities. Our room has a colonial era styling with wood and porcelain being prominent, and modern amenities present but discretely tucked away to match the theme. Over the next few days the staff was very helpful in arranging for transport and giving us lots of hints and tips on the various attractions. On our final day, we returned late in the day to pick up our luggage for the trip to the airport. We were all hot and sweaty after a hike up Mount Pousi. Even though we had already checked out in the morning, the staff found a room which is still open so we could shower and freshen up there before heading to the airport. This is truely excellent service.
4 out of 5
by A verified traveller

A nostalgic hotel in a location of serenity!

Posted 07-Jun-2016 on Hotels
Nostalgic hotel with class, a place of serenity (nice & quiet location)! Free bike rental, over-priced breakfast (there are many breakfast places near the hotel though), conveniently located...really one of the best hotels in Luang Prabang. Must try!
5 out of 5
by A verified traveller

Very nice boutique on the river

Posted 06-Jun-2016 on Hotels
Very relaxing and comfortable stay. Wifi was a bit unreliable at night but that could be a Lao-wide issue. Shower was a bit interesting being that it is basically open to the entire room with little privacy but all together clean, interesting, and thoughtful stay. Really enjoyed how they restocked the complimentary minibar. Tried to arrange airport pickup ahead of time but unsuccessful via email.
5 out of 5
by Mark

Cool Hotel

Posted 31-Mar-2016 on Hotels
Cool hotel with a distinctive style. Unique bathroom layout and rooms that needed a bit more lighting are our only small complaints. The location is fantastic, staff were great and the vintage car used for airport pickups was neat.
5 out of 5
by Helen from Kuala Lumpur

Excellent Hotel

Posted 22-Nov-2015 on Hotels
Wonderful hotel in a quiet part of town. Staff were very friendly. Breakfast service was little chaotic when the hotel was busy, but the charm of the staff more than made up for any shortfall
5 out of 5
by A verified traveller

Excellent Stay

Posted 17-Oct-2015 on Hotels
Hotel premises were very nice done up and maintained. Rooms were very clean and comfortable. Staff were very helpful, friendly, efficient, professional, and meticulous. Only two small areas for improvement - the WiFi could sometimes be intermittent, and the restaurant food was slightly overpriced. But these are relatively minor quibbles. All in all, a wonderful, excellent stay. I'll definitely be coming back!
5 out of 5
by crystal from texas

fab hotel

Posted 15-Oct-2015 on Hotels
Wonderful stay! Gorgeous hotel with excellent staff and location. Airport and main areas are within walking distance. Great views from hotel