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Overview of Sheraton Gateway Los Angeles Hotel

Photo gallery

Featured image
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Sheraton Gateway Los Angeles Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    AirportLos Angeles, CA (LAX-Los Angeles Intl.)2 min drive
    Popular LocationPromenade at Howard Hughes Parkway Center4 min drive
    Popular LocationToyota Sports Center4 min drive
    Popular LocationLoyola Marymount University5 min drive

Choose dates to view prices

About this area

Los Angeles

Sheraton Gateway Los Angeles Hotel is located near the beach and in an area with good airport proximity. The area's natural beauty can be seen at Venice Beach and La Brea Tar Pits, while Los Angeles Forum and Los Angeles County Museum of Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Exposition Park, or consider Shrine Auditorium for a night out. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Promenade at Howard Hughes Parkway Center - 4 min drive
  • Toyota Sports Center - 4 min drive
  • Hollywood Park Casino - 4 min drive
  • Loyola Marymount University - 5 min drive
  • Westfield Culver City Shopping Center - 5 min drive

Getting around

  • Aviation/Century Station - 15 min walk
  • Commerce Station - 24 min drive
  • Los Angeles Intl. (LAX) - 2 min drive

Restaurants

  • Brasserie — 1 min walk
  • Costero Bar — 1 min walk
  • Jersey Mike's Subs - 4 min walk
  • Zpizza - 4 min walk
  • Starbucks - 7 min walk

About this property

Sheraton Gateway Los Angeles Hotel

Eco-friendly hotel with 2 restaurants and free airport shuttle
This smoke-free hotel features 2 restaurants, an outdoor pool and a health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 803 rooms offer comforts such as pillowtop beds and pillow menus, plus 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, hairdryers and laptop-compatible safes.
Sheraton Gateway Los Angeles Hotel offers 803 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: TV Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:00 AM: USD 24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (56834 square feet of space)
  • Meeting rooms 34

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 85
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Uncovered self-parking fee: USD 45 per night
  • Late check-out fee: USD 85 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Gateway
Hotel Sheraton Gateway Los Angeles Airport
Sheraton Gateway
Sheraton Gateway Hotel
Sheraton Gateway Hotel Los Angeles Airport
Sheraton Gateway Los Angeles Airport
Sheraton Gateway Los Angeles Airport Hotel
Sheraton Hotel Gateway
Sheraton Hotel Los Angeles Airport
Sheraton Los Angeles Airport
Sheraton Gateway Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Sheraton Gateway Los Angeles
Sheraton Gateway Los Angeles Hotel Hotel
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Gateway Los Angeles Hotel Hotel Los Angeles

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 1609 out of 3250 reviews
5 - Excellent 50%
Rating 4 - Good. 973 out of 3250 reviews
4 - Good 30%
Rating 3 - Okay. 297 out of 3250 reviews
3 - Okay 9%
Rating 2 - Poor. 173 out of 3250 reviews
2 - Poor 5%
Rating 1 - Terrible. 198 out of 3250 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel and room was very clean and comfortable.
Stayed 2 nights in May 2021

3/5 Okay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is run down. The room was clean but public areas and elevators could use some deep cleaning including the carpets.
Stayed 1 night in May 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property had many maintenance issues -- flooring in elevators was torn, wallpaper in 7th floor walkway was torn and held in place with thumbtacks, flooring near door ways was very dusty, etc. Coffee was provided in too large a filter making the coffee too strong. Their response was dilute the coffee with water. No creamer or sugar in the room. Homeless sleeping in the bushes just to the side of the main entrance. This was reported to the front desk.
Stayed 1 night in May 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
our air filter was loaded with dirt. there was barely any air coming into the room. my h looked at the filter it was disgusting! and being this is covid times this was not good.he took it out and the air was flowing. but the hotel was very quick to resolve that with a nice new filter. plus we ordered extra sheets and they were at the room before we even got there. super at prompt service anyway!
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, amenities
Close to the airport, shuttle service, parking lot is often full, people party all night and having hard time waking up in the morning. So you’re hear alarms from all directions and music plus much other noises in the morning.
Stayed 1 night in May 2021