"Check in beyond excellent greeters at valet wonderful all went well until we called to tell them we are going to be a few minutes late while we run up to the box office to determine if we need another night‘s room depending if we could get another additional nights tickets for the Hollywood Bowl it was such a production and the woman we called wanted so much money on top of what we would pay if we stayed one more night that I said, just forget it. It will be easier to go to a Bonvoy hotel other than that Matthew and housekeeping was very kind as was Raymond. I believe his name was a check-in."
"The staff exhibited professionalism and attentiveness. The breakfast buffet was notably enjoyable, and the pricing was reasonable. However, the facilities could benefit from improved cleanliness, and a renovation of the rooms should be considered in the near future. The location is highly advantageous for those planning a visit to Universal Studios, as a complimentary shuttle service operates every fifteen minutes to the park.
Overall, yes I would stay there again."