I didn’t like… customer service, didn’t feel safe, unprofessional staff (except for one of the staff), rooms were dirty, promises of resolve to complaints not kept, room key had to be replaced and didn’t work again after being replaced but didn’t bother getting key a second time so walked around the hotel to go in to front desk to check out,told breakfast was going to be available and it wasn’t, hotel didn’t provide information on local event going on so made difficult to travel around the area. Several things wrong with this hotel. Was told by guest relations rep that even though I booked via a third party they would make sure I was reimbursed for half of the nightly rate and I have not been. Will not be coming back.
