Loro Ciuffenna Holidays from £364

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.

The rooms were clean, the staff was very friendly and helpful, breakfast was decent, air conditioning worked well, the hotel itself was quiet. Some physical aspects of the room could be improved. It would be nice if the window had a grated screen over it so you could enjoy a breeze without having to worry about a bird or bugs flying in. Like other reviews mention, the shower doesn't have any sort of barrier to keep water from seeping onto the floor. Also, while this is out of the hotel's control, there is a nightclub across the backlane that seems to operate on the weekend. We stayed for 4 nights and only noticed the noise on Saturday, but we could hear people outside until 3 or 4 in the morning. Again, out of the hotel's control but perhaps better insulation around indoors could help muffle some of the noise. Overall, we had a comfortable and relaxing stay.

Great terrance to see the city. Due to short staff unable to get dinner

The smallest room we've ever been in! Basically didn't want to go back there until it was bed time

Such a cute quaint hotel nicely located on an alley with easy access to almost everything in Florence. We thoroughly enjoyed our stay, and the staff was super friendly and accommodating.

The hotel is conveniently 5 minutes of walk from the train station , walk out and straight on the street to the hotel. The hotel staff were very friendly, and helpful through out the stay including great tips on restaurants, the nearby food center and providing fair warning that you don't order a Florentine steak medium or above unless you want to earn the wrath of the locals. The location is walking distance to most places in 15 minutes. Florence isnt that big. That said, i think a hotel a little more central would have helped. The room was great! As a family of 3 we also had a suite where our kid could sleep on a comfy bed outside the bedroom. The closet space was very limited for a suite but the beds were very comfy, the bath was spacious and well stocked and the breaklfast was delicious Overall we would still recommend the room to our family and friends