Courtyard

Reviews of Lorne Hotel

3 out of 5
Lorne Hotel
176 Mountjoy Pde, Lorne, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 368 reviews" "
Rating 8 - Good. 155 out of 368 reviews" "
Rating 6 - Okay. 54 out of 368 reviews" "
Rating 4 - Poor. 11 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place handy to Lorne Point for a surf, pretty pricey pub food and drinks
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old hotel
Stayed 1 night in Oct 2023

6/10 Okay

Pip

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location. Small rooms Stained carpet and our bathroom had sandy hand prints on the wall which the cleaners obviously missed as the rest of the bathroom was clean. Upon checkin, staff were quite rude when asking about an early checkin. No offer to store bags or park car - just to come back at 2pm and no other help!
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
A lovely spacious room with tall ceilings and a beach view. Only problem was the lack of parking spaces .
Stayed 1 night in Sep 2023

2/10 Terrible

S

Stayed 1 night in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Holly on 19 Jun 2023
Thank you for your great review! We look forward to welcoming you again soon. Kind regards, Holly Smith

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Low fuss, but all the essentials. Great location to base yourself and check out everything the west coast of Vic has to offer.
Stayed 2 nights in May 2023
Response from Holly on 9 May 2023
Glad you enjoyed your stay, Nick. We hope you choose to stay with us again soon. With thanks, Holly.

10/10 Excellent

Kath Horan

Stayed 1 night in Apr 2023
Response from Holly on 9 May 2023
Thanks Kath! Hope to see you again soon. From Holly

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Holly on 17 May 2023
Thanks Margaret! Glad you enjoyed your stay. Kind regards, Holly Smith.

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Holly. on 17 May 2023
Thanks for the great review, Sarah. Looking forward to welcoming you again soon. Kind regards, Holly Smith.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Holly on 9 May 2023
Thanks Rachel! Glad to see you enjoyed your time with us. Hope to see you again soon! With thanks, Holly

6/10 Okay

Breanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was in an excellent location and we were able to gain access to our room early which was fantastic as we have a 4 month old baby. Unfortunately the TV did not work and the toilet ran all night. We let the staff know and we were told that they knew about it and couldn't do anything to fix it. This was disappointing as my parents were staying with us to help babysit our little one and made for a long night without it.

8/10 Good

Jonique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nicely refurbished rooms. Staff were very friendly.
Stayed 1 night in Oct 2022
Response from Holly on 9 May 2023
Thanks for a good review, Jonique. How lucky are we to live and work right beside the Great Ocean Road! Looking forward to welcoming you back for your next stay. Kind regards, Holly.

8/10 Good

peter, Sydney

Stayed 1 night in Oct 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent close to the beach and shops. Having to pay for sides i.e. salad and gravy.
Stayed 2 nights in Sep 2022

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2022

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property pictures were misleading completely. The place was disgusting, filthy walls with stains everywhere. The couch was absolutely gross we sat on the dinning chairs to watch tv. The shower was so small not even my children could use it effectively. Holes in the linen sheets. Weeds as your view to outside.
Stayed 1 night in Aug 2022

8/10 Good

Sizo

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Lovely property close to the shopping strip, with many dining options. Rooms were clean. Items that could be improved; - Parking is far too little for the number of guests staying in the hotel. - Housekeeping provided clean towels daily but did not make up the beds as expected. Other than the above we would like to return to the hotel !!
Stayed 2 nights in Apr 2022

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Had a beautiful room with a view of Lorne’s surf beach in the newly renovated iconic Lorne Hotel. Staff were very friendly and helpful and had a lovely dinner at Coda Restaurant (on top floor of the hotel) so it was a very easy walk back to our room after dinner. An excellent first class hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic time for us as a family to visit. It was my first time to Lorne Hotel and my family thoroughly enjoyed the family room. It was spacious and the kids loved the 2 TVs so all of us can enjoy our own screens time. Definitely will revisit again
Stayed 3 nights in Jan 2022

6/10 Okay

Anthony

Stayed 3 nights in Jan 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the feel.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay. The staff were wonderful. Called us 3 times before our stay due to COVID and was very friendly and informative each time. The staff member who checked us in was excellent and very friendly and helpful each time we saw him. Highly recommend the hotel. We will come back.
Stayed 2 nights in Jun 2021

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Lorne
The Lorne Hotel Executive Suite is a great spot for a special getaway. Perfect location, fabulous room with luxury bathtub and gas fireplace and great food options, including Movida and Coda. A favourite getaway
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very modern and clean. For the size of the bathroom it could have had another sink or bench space. overall very happy with my room.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Handy to shops and hotel
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Easy access to the beach or nearby shops and restaurants. The units were nice and spacious.
Stayed 2 nights in Mar 2021

10/10 Excellent

KJ, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to the beach and shops. It was a quite location with sound proof walls.
Stayed 2 nights in Jan 2021

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Nice room but maintenance issues
Very nice room and location. Great food at the hotel. When we checked in at 3pm the air conditioner wasn’t working and they told us that all maintenance and managers were already gone and nothing could be done which was frustrating. Bed is also extremely firm.
Stayed 1 night in Jan 2021

10/10 Excellent

OceanGrover, Ocean Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely family booking overlooking the coast. Very comfy beds and room was super clean. Very central location. Parking is a bit tricky tho - there is only one place per room from the look of it - we were lucky to get an off road guest space. I would highly recommend ...
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great view and left feeling relaxed perfect spot,
Stayed 1 night in Jul 2020

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Meg, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here the rooms are beautiful clean and the hotel is absolutely stunning. All the staff were so friendly can’t wait to stay there again. Thank you
Stayed 3 nights in Jun 2020

10/10 Excellent

Lisa, Hamilton, ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location in the town of Lorne. Very close to the beach & easy walking to the downtown. Lots of room in the family room we stayed in
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming and clean
Amazing hotel in a wonderful location!!! It is very well appointed and comfortable. I loved the huge clean bathroom. There are a couple restaurants on site but it seemed like only one was open - possibly due to the holiday weekend when I arrived. Free parking is available and you can walk anywhere in town including the beach. One of the best places I stayed in AU.
Stayed 1 night in Mar 2020

8/10 Good

Sherry, Michigan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great ! I lived the high ceilings and lots of windows.
Stayed 1 night in Feb 2020

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Jenny, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit tired but great location. Bands were very noisy .
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A large hotel complex housing eating, drinking and accommodation facilities at the end of the beach. Rooms were large and recently refurbished - up a series of stairs, with unfortunately no lift. Sea views were significantly obstructed by trees. Comfortable bed and large shower. No breakfast on site but available close by. Overall good experience but expensive.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overbooked and our accommodation booking was not accepted. I am very disappointed with wotif and I don't believe I should use this platform again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location. We had room #1 which overlooks the ocean. Had coffee on our balcony with this great view.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The apartment is in a great location! It appeared clean, but needed a little more attention. One of the reasons we booked this location was it has laundry available. However, the dryer does not work very well. You had to keep checking it to make sure the door stayed closed and kept running. The front desk staff was amazing!
Stayed 1 night in Nov 2019